Visalakshi K
Bengaluru
Summary
Dynamic and result oriented Business operations and analytics manager with 2 years of UAT experience with overall 16 years of experience who is proficient in leveraging analytics tools and agile methodologies to identify opportunities, streamline processes, and enhance decision-making, optimizing business performance along with expertise in accounts payable and receivable process and credit assessment with risk grading. Assertive and enthusiastic with an unsurpassed work ethic.
Overview
18
18
years of professional experience
Work History
Senior Consultant
Capco Technologies
Bangalore
06.2024 - Current
- Working directly with the project team to view system and business requirements, develop a test plan and test artefacts, and validate testing scenarios for the pre-enrolment application.
- Tracking test results, comparing them to provided requirements, and identifying defects or user errors. Translating identified defects into actionable items and working with IT, product management, and other teams to resolve noted defects.
- Providing a consistent and repeatable testing process for UAT and improving processes to reduce post-implementation issues.
- Collaborated with team members to achieve target results.
- Built and maintained courteous and effective working relationships.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Trained and mentored employees to maximise team performance.
Manager Business Analytics
LeadSOC technologies Pvt ltd
Bengaluru
02.2023 - 11.2023
- Collaborating with cross-functional teams and senior management to translate business needs into functional requirement and identifying inefficiencies in existing business processes and propose solutions to streamline operations and reduce costs.
- Analyzing financial statements, budgets, and forecasts to assess the financial health of the organization and to identify areas for cost savings or revenue generation.
- Worked as a business analyst between business stakeholders and development teams, ensuring clear communication and understanding of requirements.
- Overseeing the collection, analysis, and interpretation of data related to various aspects of the business, such as sales, marketing, finance, and operations by using statistical techniques, data visualization tools, and other analytical methods to extract meaningful insights from large datasets.
- Using statistical and quantitative methods to identify marketplace trends, operational patterns and root causes of business issues and providing insights into market dynamics, competitive threats, and emerging opportunities.
- Collaborated closely with Product Owners to define product roadmaps, prioritize features, and groom the product backlog.
Manager - Operations
Alten Calsoft Labs Private Limited
Bengaluru
02.2019 - 01.2020
- Served as a liaison between different departments to facilitate communication, resolve issues, and promote collaboration.
- Develop and implement strategic plans to improve operational efficiency, reduce costs, and drive revenue growth.
- Objectively demonstrate the ability to deal with ambiguity and uncertainty.
- To prepare and present reports, visualizations and presentations to senior leadership to communicate profitability margins, unbilled/accruals, probable revenue, actual revenue, actual cost, bench analysis.
- Monitoring and ensuring all business documents such as MSA, NDA, PO, SOW are in compliance with company policies, regulatory standards.
- Client and vendor billing, payment and receivables monitoring, aging clearance, AR/AP reconciliation.
Team Lead - P2P
Capgemini Pvt Ltd
Bengaluru
07.2014 - 01.2018
- Responsible for the effective and efficient workflow and performance of the team of 23 members against defined goals and objectives, in order to ensure high standard service is delivered to the clients business.
- Conduct regular performance reviews and provide coaching and development opportunities to team members to foster a culture of continuous improvement.
- Workforce management within team, improve and standardize processes within area of responsibility such as indexing, invoicing, error resolutions, aging of payments.
- Working with the training department to meet the training needs for the processes.
- Ensuring timely payment of vendor invoices, handling escalations, effective management of SLA.
- Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
Credit Analyst
ANZ
Bengaluru
06.2011 - 06.2014
- In lending operations, evaluating clients' financial information and calculating risk ratios.
- Reviewing loan applications, verifying legal documents of loan seekers, analyzing the prospect risks, ascertaining eligible borrowers and providing discretion in lending the requested loan to bank.
- Facilitate lending for our clients by assessing creditworthiness and processing relevant paperwork.
Financial Analyst- O2C
Hewlett Packard Enterprise
Bengaluru
09.2008 - 06.2011
- Handling end to end process and month end activities for 4 entities within 1.5 years when the target was 2 entity per year.
- Being part in BCP (Business Continuity plan) roaster team.
- Setting up and streamlining AR process for one default entity, achieving six sigma target consecutive three months for all entities along with this.
Education
Master of Business Administration - Operations
Symbiosis Centre of Distance learning
Bengaluru, KA01-2014
Bachelor of Commerce - Commerce
Baldwin Women's Methodist College
Bengaluru, KA01-2008
Skills
- Manual and Automation Testing
- Team leadership
- Multi-unit operations management
- Issue and conflict resolution
- Client account management
- Analytical problem-solving
- Performance reporting
- Quantifiable revenue increases
- Operational troubleshooting
Accomplishments
- Received many services of excellence awards.
- Achieved best team award for my team.
- Accomplishment of significant revenue increase in short timeframe.
Timeline
Senior Consultant
Capco Technologies
06.2024 - Current
Manager Business Analytics
LeadSOC technologies Pvt ltd
02.2023 - 11.2023
Manager - Operations
Alten Calsoft Labs Private Limited
02.2019 - 01.2020
Team Lead - P2P
Capgemini Pvt Ltd
07.2014 - 01.2018
Credit Analyst
ANZ
06.2011 - 06.2014
Financial Analyst- O2C
Hewlett Packard Enterprise
09.2008 - 06.2011
Master of Business Administration - Operations
Symbiosis Centre of Distance learning
Bachelor of Commerce - Commerce
Baldwin Women's Methodist College