Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic
Visha Kartik

Visha Kartik

Ahmedabad

Summary

Senior Product Manager with 12+ years of experience leading digital and embedded product innovation across B2B and B2C sectors. Proven track record in building scalable platforms and new revenue streams in healthcare, fintech, telecom, and edtech. Known for shipping high-impact products like Solifi’s EDMS, KIMO.AI's Masterclass growth engine, and Matrix Comsec’s flagship IP camera line—each delivering measurable business outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Product Manager

Incubyte
Ahmedabad
11.2024 - 04.2025
  • Led the redesign of a patient check-in application by integrating real-time insurance eligibility and co-pay visibility, enabling patients to view coverage at check-in and reducing billing surprises. This drove a 12% increase in point-of-service collections and reduced claim rejections tied to eligibility errors.
  • Partnered with revenue cycle and product engineering teams to align the eligibility check with payer rules, helping reduce downstream billing delays and improving cash flow cycle by 15%.
  • Built and maintained a well-groomed product backlog, ensuring 75% of next-quarter development was ready in the form of detailed user stories, PRDs, and acceptance criteria by Q1 close—improving delivery velocity and cross-functional planning.
  • Standardized user story writing and acceptance criteria format, resulting in a 20% drop in QA iterations and accelerating sprint estimation and planning accuracy.
  • Introduced sprint reviews and trained the team on its significance, improving stakeholder alignment and visibility into product progress and backlog health.
  • Championed the 3 Amigos (PM, Dev, QA) collaboration model during PRD development, improving cross-functional clarity and reducing scope creep.
  • Recognized with Peer Bonus (x2): once for creating a custom JIRA reporting dashboard, and again for process leadership through Agile coaching and delivery enablement.

Product Manager

Kimo.ai
Hyderabad
12.2023 - 10.2024
  • Launched a real-time user feedback system across multiple MVPs to capture authentic learner insights and drive data-informed product iteration and prioritization.
  • Scaled the Masterclass product by enhancing the platform experience—integrating in-app video conferencing, scheduler reminders, and improving onboarding—which led to a 5x increase in session participation (from ~8 to 40 students per class).
  • Revamped the GTM strategy for Masterclasses, increasing visibility and conversion through targeted campaigns and improved platform UX, contributing to a significant lift in student acquisition.
  • Built real-time sales performance dashboards for C-suite, tracking revenue streams across on-demand courses, masterclasses, and service offerings—enabling data-driven leadership decisions.
  • Spearheaded the launch of a new AI-powered product line including:
    AI Resume Builder
    Mock Interviews with AI Assistant
    Jobs Portal for Masterclass graduates
    These additions created a new subscription-based revenue stream and enhanced the learner journey by offering career-focused services.
  • Positioned the platform as a career accelerator by integrating placement assistance tools, improving post-course student engagement and satisfaction.

Product Owner

SolifiFintech
Bangalore
10.2021 - 12.2023
  • Selected by C-suite to solve a critical inefficiency in client onboarding and documentation; led the end-to-end development of Electronic Document Management System (EDMS)—now a flagship product and key revenue driver.
  • Built a rule-driven automation engine that auto-generated and dispatched financing documents based on loan type, customer journey, and configurable admin rules—eliminating manual processes and cutting document TAT by up to 70%.
  • Enabled clients to schedule or trigger documents via custom rules, improving scalability and reducing dependency on operations teams.
  • Contributed to a 15–20% increase in enterprise adoption of Solifi’s platform through the EDMS rollout, directly supporting $3M+ in upsell revenue from automation modules within the first year.
  • Positioned EDMS as a strategic differentiator during sales demos and renewal negotiations, increasing platform stickiness and win-rate in competitive bids.
  • Awarded “Quarter of the Year” employee and granted a monetary bonus for driving product innovation, client satisfaction, and revenue growth.
  • Delivered customer-specific features using feature flags to general environments—praised for quality assurance, speed of execution, and cross-team coordination.

Project Manager

eClinicalworks
Ahmedabad
09.2018 - 08.2020
  • Spearheaded optimization of vendor integration workflows for lab services within the EHR platform, enabling seamless API-driven data exchange between lab vendors and providers. Reduced manual coordination and improved lab order/result turnaround by 75%, boosting operational efficiency for clients.
  • The integration module became a key differentiator in client demos and renewals, contributing to higher platform stickiness and supporting an estimated 10–12% uplift in client retention across integrated accounts.
  • Enabled faster onboarding and deployment for new lab partners, accelerating revenue realization timelines for enterprise clients and creating an upsell opportunity for integration-as-a-service.
  • Delivered several internal and customer-facing tools for business process optimization, including:
    A scalable Lead Management System integrated with CRM to streamline prospect handling
    QA Automation Tools to increase test coverage and reduce regression testing effort
    CSAT & CSR Performance Dashboards for leadership visibility and real-time service improvement
  • These solutions enabled the organization to scale support and sales operations more efficiently, improving team productivity and reducing cost-per-acquisition.
  • Awarded “Rising Star of the Year” for driving innovation in user-centric design and delivering intuitive UIs that enhanced engagement across internal and external user groups.

Business Analyst

IDC| Sterlite tech
Ahmedabad
10.2017 - 09.2018
  • Led the creation of High-Level Design (HLD) and Low-Level Design (LLD) documents for telecom giants like Vodafone and Airtel, tailoring the IPLMS platform to support their region-specific CDR (Call Detail Record) processing needs.
  • Successfully executed multi-site deployments across India, customizing each implementation based on the unique network configurations, regulatory requirements, and performance expectations of each region.
  • Streamlined the go-live and handoff process by building scalable solution templates and incorporating modular configurations—reducing time-to-deploy and improving delivery consistency.
  • Accelerated delivery timelines by establishing clear requirement traceability and bridging gaps between client expectations and engineering execution.
  • Enabled faster rollout of 20% more sites per quarter by optimizing the configuration process and reducing dependency on post-deployment troubleshooting.
  • Contributed to stronger client satisfaction and improved contract fulfillment for large-scale telco clients through timely and reliable solution delivery.

Business Analyst

Panamax
Ahmedabad
10.2016 - 09.2017
  • ed the development of a dynamic routing system, enabling vendors to define hopping distances and select paths based on speed, Quality of Service (QoS), or cost priorities, thereby automating previously manual NOC tasks.
  • Introduced automation that significantly reduced manual interventions, enhancing operational efficiency and allowing the NOC team to focus on strategic initiatives.
  • Directed API integration projects with third-party systems to augment softswitch capabilities, ensuring seamless interoperability and expanding service offerings.
  • The dynamic routing feature became a unique selling proposition for BridgeVoice Inc., contributing to a revenue increase of approximately $3 million within six months post-launch.

Product Management Executive

Matrix comsec
Ahmedabad
06.2013 - 02.2016
  • Identified the strategic opportunity for Matrix Comsec to enter the indigenous IP camera market, addressing the need for a domestically developed enterprise-grade surveillance solution.
  • Conducted comprehensive market research, competitor benchmarking, and pricing analysis to inform product development and positioning strategies.
  • Developed detailed Product Requirement Documents (PRDs) and collaborated cross-functionally with hardware and software engineering teams to design and implement advanced features such as motion detection, event tracking, and real-time alerts.
  • Led the development of user-friendly mobile and web applications for seamless live streaming and remote monitoring, enhancing customer engagement and satisfaction.
  • Managed the entire product lifecycle, including organizing roadshows, conducting site visits, and gathering customer feedback to inform iterative improvements and drive adoption.
  • Collaborated closely with hardware and software engineering teams to ensure alignment with market needs and technological advancements.
  • The successful launch and adoption of the IP camera line contributed to a significant increase in the company's revenue, with the product generating approximately ₹5 crore in monthly sales.
  • Recognized with the 'Star Performer' award for exceptional leadership in product design, delivery, and support, reflecting a commitment to excellence and innovation.

Education

Post Graduate Program - Business Analysis And Business Intelligence

Great Learning
Bengaluru
08-2021

B TECH - Electrical, Electronics And Communications Engineering

VVP Engineering College
Rajkot
06-2013

Skills

  • Product lifecycle management
  • User story writing
  • Agile methodologies
  • Data analysis
  • Stakeholder engagement
  • Roadmap planning
  • Market research
  • Product metrics analysis
  • Product backlog management
  • Customer buying habits
  • Go-to-market strategies

Certification

  • Product School Issued May 2025| Product Experimentation Micro-Certification (PEC)™️
  • Pendo.io |Issued Nov 2024| Product Analytics Certification
  • Scrum.org|Issued, Nov 2021| Professional Scrum Product Owner™ I (PSPO I)
  • Scrum.org| Issued Oct 2021| Professional Scrum Master™ I (PSM I)
  • LinkedIn| Issued Mar 2021| Agile at Work: Planning with Agile User Stories
  • LinkedIn| Issued Mar 2021| Business Analysis Foundations
  • LinkedIn| Issued Mar 2021|Cert Prep: Scrum Master

Affiliations

  • I play guitar
  • I am a contemporary dancer with touch of lyrical hiphop
  • I am getting trained for vocal indian classical music

Timeline

Product Manager

Incubyte
11.2024 - 04.2025

Product Manager

Kimo.ai
12.2023 - 10.2024

Product Owner

SolifiFintech
10.2021 - 12.2023

Project Manager

eClinicalworks
09.2018 - 08.2020

Business Analyst

IDC| Sterlite tech
10.2017 - 09.2018

Business Analyst

Panamax
10.2016 - 09.2017

Product Management Executive

Matrix comsec
06.2013 - 02.2016

Post Graduate Program - Business Analysis And Business Intelligence

Great Learning

B TECH - Electrical, Electronics And Communications Engineering

VVP Engineering College

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Visha Kartik