Vishakh Vijayan
Hyderabad
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Area Manager
California Burrito
Bangalore, Delhi, Hyderabad
07.2018 - Current
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth
- Been a Part of Expanding Outlets in Hyderabad from 2 to 11 Outlets till now
- Improved SSTG And SSSG of Stores by 60% by Improving the Operational efficiency and Customer Ratings
- Currently Handling 1.5 Cr Sales per Month by handling multiple outlets.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Education
Bachelors In Hospitality And Hotel Administration -
Institute Of Hotel Management
Skills
- Operational management
- Team leadership and Mentoring
- Operational auditing
- Training and Development of Team
- Operational quality control Salesforce CRM
- Customer Handling And Hospitality
- Problem-Solving Customer-facing leadership
- Brand management P&L oversight
- Target implementation Cost Reduction
- Inventory Management
Accomplishments
- Handled Outlet with Highest Sales and EBITDA Target Achievements for FY 19-20.
- Fastest Grown Employee in the Company from Management Trainee to Area Manager.
- Worked in Bangalore, NCR, and Currently In Hyderabad.
- Improved the Online Ratings by ensuring the hospitality and customer satisfaction.
- Successfully Completed the task of stabilizing the operational base and team building in Delhi NCR.
- Resolved product issue through consumer tests.
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Timeline
Area Manager
California Burrito
07.2018 - Current
Bachelors In Hospitality And Hotel Administration -
Institute Of Hotel Management