Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
VISHAKHA JAIN

VISHAKHA JAIN

Noida

Summary

SAP Certified Technology Associate specializing in SAP Solution Manager with over 10 years of experience in SAP Solution Manager 7.2, SAP Cloud ALM, and SAP Basis. Proven expertise in installation, SP upgrades, technical monitoring, CHARM implementation, SOLDOC, ITSM setup. Cloud ALM operations setup for the S/4 landscape and BTP systems, along with CTMS setup. Skilled in managing system configuration, cloud migration, and agile methodologies, with a strong focus on effective communication and collaboration across technical teams. Demonstrated ability to implement robust organizational security policies through strategic change request management and monitoring.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Team Lead

Accenture
Noida
12.2020 - Current
  • Executed three CHARM end-to-end planning and implementation for normal changes, urgent changes, RFCs, and defect corrections.
  • Worked on CHARM connectivity with CTMS setup for BTP transports.
  • Worked on Cloud ALM operations and monitoring setup.
  • Worked on Cloud ALM change request management setup.
  • Connected S/4 systems and BTP system to Cloud ALM.
  • Completed SOLDOC end-to-end implementation to ensure system integration.
  • Led TechMon end-to-end implementation to enhance monitoring capabilities.
  • Established test suite setup to streamline testing processes.
  • Provided documentation and training sessions for clients and functional teams.
  • Delivered focused build support to address project-specific requirements.
  • Managed projects for clients like ECMS, Shell, Hempel, Infenium, Chalhoub, BMW, and Unilever, ensuring timely delivery and quality outcomes.
  • Created presentations and estimations for new proje

Consultant

HCL Technologies Ltd
Noida
02.2015 - 12.2020
  • Executed SAP upgrades utilizing SUM, enhancing system performance and reliability.
  • Administered Solution Manager 7.2, ensuring optimal configuration and operation.
  • Conducted HANA administration, installation, upgrades, and refresh tasks efficiently.
  • Troubleshot daily production issues to minimize downtime and maintain service continuity.
  • Performed Oracle upgrades to ensure compatibility and security enhancements.
  • Facilitated transport (STMS) imports based on client requests for timely deliveries.
  • Established technical monitoring protocols to proactively address system anomalies.
  • Coordinated client meetings and provided status updates to ensure alignment.
  • Worked for clients like United Nations, USAA.

Education

Bachelors of Technologies -

Ajay Kumar Garg Engineering College
01.2014

Skills

  • SAP Solution Manager 72
  • Cloud ALM
  • System Landscape Directory (SLD)
  • Landscape Management Database (LMDB)
  • Change Request Management (CHARM)
  • Business Process Monitoring (BPMON)
  • Technical Monitoring (TechMon)
  • EarlyWatch Alert (EWA)
  • Soldoc documentation
  • Process Integration (PI) integration
  • Guided Procedures implementation
  • URL monitoring techniques
  • Cloud migration strategies

Certification

SAP Certified Technology Associate - SAP Solution Manager Mandatory and Managed System Configuration (7.2 SPS10)

Accomplishments

  • Certificated in appreciation of Excellent performance during the year 2016 in HCL technologies.
  • Submitted three value ideas/Automation in HCL in which client approved and contributed to high value gain to the company.

Timeline

Team Lead

Accenture
12.2020 - Current

Consultant

HCL Technologies Ltd
02.2015 - 12.2020

Bachelors of Technologies -

Ajay Kumar Garg Engineering College

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