Vishakha More

1. Training Needs & Planning

• Collaborated with department heads to conduct Training Needs Analysis (TNA) and identify targeted learning interventions.
• Partnered with stakeholders and SMEs to design learning paths and curricula aligned with business goals.
• Created and published training calendars in coordination with business stakeholders.

2. Program Design & Development

• Designed and developed self-learning modules, quizzes, and assessments within the LMS.
• Supported integration of third-party courses (Coursera, Udemy, Pluralsight) into the LMS.
• Scheduled classroom sessions, virtual trainings, induction programs, and certification initiatives.

3. Execution & Support

• Provided technical and functional support to learners and trainers on LMS usage.
• Managed logistics for training programs, including classroom setup, virtual tools, and equipment.
• Coordinated course assignments and certification requirements for employees.

4. Monitoring & Evaluation

• Tracked learner progress, completion rates, certifications, and assessment scores.
• Evaluated training effectiveness through assessments, feedback, audits, and data analysis.
• Generated training reports (weekly, monthly, quarterly, annually) for stakeholders.

5. Compliance & Quality

• Ensured compliance with ISO standards, HR audit requirements, and regulatory training mandates.
• Conducted regular audits of training programs to ensure adherence to industry standards.
• Tested and validated LMS upgrades or new features prior to implementation.

1. Course Development & Content Management

• Generated, developed, and managed training courses and modules within the LMS.
• Designed, updated, and uploaded online course modules, ensuring functionality and user accessibility.
• Partnered with instructors and administrators to prepare online materials, define course objectives, and create tools to support global training delivery.
• Reached out to vendors to evaluate and integrate external curricula and learning materials.
• Delivered high-quality training documentation, manuals, and resources tailored to specific learner groups.

2. System Administration & Support

• Monitored and audited LMS data integrity, ensuring accuracy and compliance.
• Documented system procedures and trained team members to serve as functional backups.
• Raised, tracked, and resolved LMS functionality issues, providing timely status updates to users.
• Logged and maintained records of all issues and their solutions for continuous improvement.
• Provided technical support for escalated user problems and LMS-related requests.

3. Process Improvement & Collaboration

• Analyzed system performance and recommended best-practice solutions to optimize LMS usage.
• Tested and validated LMS features to ensure smooth rollout of upgrades or enhancements.
• Collaborated with business partners, sales teams, and learning stakeholders to ensure effective project execution and communication across functions.

1. Training Needs & Planning

• Conducted organization-wide training needs assessments to identify skill and knowledge gaps.
• Coordinated technical and soft skills training across Mumbai and other PAN-India locations.
• Planned and managed induction programs nationwide by scheduling sessions and coordinating with speakers.

2. Program Execution & Support

• Managed end-to-end training coordination including scheduling, logistics, and trainer support.
• Handled in-house training facilities, equipment, and software installation requests.
• Resolved trainee queries and managed L&D mailbox to address course- or web-related concerns.
• Maintained employee training bonds in line with organizational policies.

3. Tools & Systems Management

• Utilized My Learning Tool, Survey Gizmo, Outlook, and automation tools for training coordination and reporting.
• Collected and analyzed training feedback from internal stakeholders and trainers through Survey Gizmo.

4. Monitoring & Reporting

• Maintained updated training curriculum, database, and records.
• Prepared weekly and monthly execution status reports for all training programs.
• Completed documentation accurately, addressing discrepancies promptly.
• Contributed to continuous improvement by suggesting process enhancements and supporting team problem-solving initiatives.

1. Training Preparation & Logistics

• Assessed logistical requirements for training and arranged necessary resources (venues, equipment, materials).
• Coordinated with trainers, participants, and vendors before and during training sessions.
• Managed stock records of training logistics and raised purchase requests through ARIBA for catalog/non-catalog items.

2. Program Execution & Support

• Handled multiple training programs simultaneously, ensuring smooth delivery and adherence to requirements.
• Conducted induction programs for 100+ new joiners, managing orientation logistics and communication.
• Provided guidance on policies and procedures, resolving queries and supporting grievance resolution.
• Facilitated onboarding sessions and on-the-job training to enhance employee knowledge and skills.
• Coordinated with senior leadership to address managerial requirements and supported company-wide town halls.

3. Monitoring & Reporting

• Collected participant attendance and updated sessions on My Learning portal.
• Collated training feedback via MyTap tool and shared within defined SLAs.
• Prepared daily pre-session quality checks across locations by reviewing online calendars and liaising with 30+ coordinators.
• Gathered Beginning of the Day Status (BODS) from coordinators across locations and updated team reports.
• Documented training activities by coordinating with peers and maintaining accurate records.

4. Compliance & Collaboration

• Partnered with legal and compliance teams to review training documentation and implement new processes.
• Ensured consistent communication across locations to maintain accuracy in reporting and alignment with standards.