Summary
Overview
Work History
Education
Skills
Software
Timeline
Certification
Languages
Quote
Hi, I’m

Vishak Pillai

Assistant Manager
Bengaluru
Vishak Pillai

Summary

With 9+ years of experience in the dynamic landscape of US healthcare. Developed expertise in EHR, PM, and integration systems. Successfully executed projects including EHR implementation, data migration, and integration implementation & support. In core roles such as Data Migration Manager, Evaluation Manager, Technical Manager, PMO, and SME (Implementation & Support). Consistently demonstrated collaborative problem-solving, effective risk management, and innovative solutions. My passion lies in driving positive changes within healthcare IT businesses, and possess strong skills in conducting primary and secondary research to inform strategies.

Overview

10
years of professional experience
4
Languages
4
Certificates

Work History

Deloitte CON India Pvt Ltd
Bangalore

Senior Consultant - Assistant Manager
06.2024 - Current

Job overview

  • Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Coach professionals on their development in firm.
  • Collaborated with internal teams to develop customized solutions that addressed unique client needs.

Deloitte CON India Pvt Ltd
Bangalore

Consultant
11.2021 - 05.2024

Job overview

Fresenius Medical Care:

  • Played key role in reporting data points to facilitate strategic adjustments.
  • Enhanced leadership's decision-making with insights to project .
  • Engineered multilingual architecture to automate critical reports, reducing workload up to 95 hrs/month.

Oracle Cerner Health:

  • Collaborated with managers to plan and document project activities amidst legal requirements.
  • Facilitated comprehensive training sessions for cross-functional practitioners, aligning them with project objectives before initiation.
  • Trained members on Integration methodologies and assisted to develop delivery model aligned to our KPIs.
  • Resolved Client incidents with major SLA breaches, that led to significant cost saving in penalties.
  • Defined the challenges & possible opportunities to leadership & Client, that boosted delivery ratio by close to 20%.
  • Recognizing technology's novelty at firm, contributed to knowledge repository, cutting project induction training duration from 6 to 2 weeks.

Ascension Interface Foundry:

  • Spearheaded interface development and network connectivity for client environments.
  • Ensured minimal errors, streamlining quality checks and enhancing efficiency.
  • Strategically tackled complex challenges to drive optimal project outcomes and provided mentorship for similar scenarios.
  • Orchestrated client coordination efforts to enhance project visibility and resolve critical issues promptly.
  • Provided pivotal support to team, ensuring project completion within tight timelines.

Additional Assistance: Centura Project

  • Contributed to data discovery and mapping, establishing valuable reference for integration efforts and significantly reducing knowledge acquisition time.

HEALTHTECH INDIA
Ahmedabad

TECHNICAL MANAGER
06.2020 - 10.2021

Job overview

  • Communicated project status, delivering audience messages, and change management with clients.
  • Administered complete evaluation and conversion process.
  • Liaised between business and technology units to manage delivery schedules for Accounts.
  • Guided and coached project teams, delegated tasks, and assessed performance and project progress.
  • Collaborated with technology leaders across analysis, architecture, build, quality assurance, deployment, and support on project execution.

HEALTHTECH INDIA
Ahmedabad

EVALUATION TEAM LEAD
03.2019 - 03.2020

Job overview

  • Conducted candidate interviews and structured team within laissez-faire leadership framework.
  • Established standardized processes to streamline implementation.
  • Monitored critical clients and projects in collaboration with team for improved outcomes.
  • Fostered relationships across teams to enhance workflow and communication.
  • Oversaw work performance and submitted interim reports to upper management.

HEALTHTECH INDIA
Ahmedabad

IMPLEMENTATION TEAM LEAD
06.2017 - 02.2019

Job overview

  • Organized project implementation resources and leveraged expertise to assist in organizational rollout.
  • Monitored work performance and submitted intermediary reports to upper management.
  • Customized, developed, and managed individualized deployments to assist utilization.
  • Led process training and deployment to meet organizational goals.
  • Cultivated project timelines, documentation, processes, and updates to develop and manage tactical plans.
  • Reported regularly to managers on project progress and technical problems.

HEALTHTECH INDIA
Ahmedabad

SENIOR IMPLEMENTATION ANALYST
08.2016 - 05.2017

Job overview

  • Managed client implementations and Data Conversions for large & technical custom projects
  • Developed, coordinated, and executed implementation & conversion project plans, task schedules and resource activities to ensure on-time and effective project delivery
  • Applied Project governance to all implementations
  • Managed project risks and issues, ensuring that project team members are actively involved in identification and appropriate ownership of risks, initiating corrective action where necessary
  • Built and maintained cohesive cross organization/company project team
  • Work with programmers to develop strategies for data conversions and data integrations
  • Manage mock conversion processes, including driving analysis, resolution of issues and performing functional testing of data conversions/integrations with other systems.

ECLINICALWORKS INDIA PVT. LTD
Ahmedabad

IMPLEMENTATION ANALYST
02.2015 - 07.2016

Job overview

  • Developed and executed implementation and conversion project plans, ensuring effective coordination.
  • Applied systems analysis techniques, consulting with users to assess hardware, software, and system applications.
  • Ensured all client technical, business, and delivery expectations were met.
  • Conducted end-user training and provided post-implementation support.
  • Troubleshot incidents reported by end-users, scheduling system changes and identifying permanent solutions.

Education

GUJARAT TECHNOLOGICAL UNIVERSITY
Ahmedabad, Gujarat

B. TECH/B.E from Information Technology
08.2011 - 2016.05

University Overview

Skills

EHR Data Migration

Software

EHR Applications

Healthconnect

Excel Macros

Python

Power BI

Timeline

Epic: HIM Coding

08-2024

Epic: Release of Information

08-2024

Epic: Deficiency Tracking

08-2024
Senior Consultant - Assistant Manager
Deloitte CON India Pvt Ltd
06.2024 - Current

SQL(Advanced)

09-2022
Consultant
Deloitte CON India Pvt Ltd
11.2021 - 05.2024
TECHNICAL MANAGER
HEALTHTECH INDIA
06.2020 - 10.2021
EVALUATION TEAM LEAD
HEALTHTECH INDIA
03.2019 - 03.2020
IMPLEMENTATION TEAM LEAD
HEALTHTECH INDIA
06.2017 - 02.2019
SENIOR IMPLEMENTATION ANALYST
HEALTHTECH INDIA
08.2016 - 05.2017
IMPLEMENTATION ANALYST
ECLINICALWORKS INDIA PVT. LTD
02.2015 - 07.2016
GUJARAT TECHNOLOGICAL UNIVERSITY
B. TECH/B.E from Information Technology
08.2011 - 2016.05

Certification

SQL(Advanced)

Languages

English
Excellent
Hindi
Excellent
Gujarati
Excellent
Malayalam
Good

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Vishak PillaiAssistant Manager