Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
CustomerServiceRepresentative

Vishal Agarwal

Senior Manager - Software Development
Hyderabad,TG

Summary

Enterprising leader offering 15 years of rich and diversified experience, with strong capability in providing technology direction and design strategic transformation plans. Led successful migrations of ecommerce platform for Verizon to cloud native microservices architectures, handling budget of 3M dollars. Seeking to leverage middle management leadership experience, project management and technical skills to grow in the organization.

Overview

5
5
Certifications
8
8
years of post-secondary education
15
15
years of professional experience

Work History

Senior Manager - Software Development

Verizon
Hyderabad, Telangana
01.2020 - Current

Key Qualifications and Responsibilities :

  • Effectively managed organization, software development, and infrastructure for a fast paced changing industry.
  • Supervised team of 100+ backend, frontend and AEM developers including Managers and Technical architects.
  • Oversaw technical development and IT projects in a manner which fit with the overall company plans and goals.
  • Implemented new technologies and made recommendations to improve IT processes.
  • Ensured efficiency, effectiveness, and viability of all IT systems and tech processes.
  • Playing a key role in identifying and elevating issues impacting on achievement of service delivery objectives.
  • Developing digital strategy based on business/functional strategies and priorities, preparing digital roadmaps, methods and mechanisms and facilitating improvement of digital maturity in all business focus areas.
  • Collaborated effectively with all stakeholders including business, cross development teams, vendor partners.

Key Achievements :

  • Led multiple migration programs to the digital transformation path by moving to Cloud Native applications along with microservice architecture.
  • Led the personalization effort for the last 3 years to provide better customer experience and creating customer journey.
  • Led migration of content management from Oracle to Adobe Experience Manager.
  • Handled budget of over 3M dollars and is responsible for the capex ratio of the budget handled.
  • Leading the project to maintain and enhance Verizon ecommerce platform for their mobile customers which has a footfall traffic of 4M
  • Led the scalable, cloud native architecture software development.

Manager - Software Development

Verizon
Hyderabad, Telangana
11.2015 - 01.2020

Key Qualifications and Responsibilities :

  • Effectively managed organization, software development, and infrastructure for a fast paced changing industry.
  • Supervised team of 15+ backend, frontend and AEM developers.
  • Oversaw technical development and IT projects in a manner which fit with the overall company plans and goals.
  • Implemented new technologies and made recommendations to improve IT processes.
  • Ensured efficiency, effectiveness, and viability of all IT systems and tech processes.
  • Playing a key role in identifying and elevating issues impacting on achievement of service delivery objectives.

Key Achievements :

  • Led multiple migration programs to the digital transformation path by moving to Cloud Native applications along with microservice architecture.
  • Led the personalization effort for the last 3 years to provide better customer experience and creating customer journey.

Technical Lead

Verizon
Hyderabad, Telangana
02.2012 - 11.2015

Key Qualifications and Responsibilities :

  • Led the development team for the migration projects to MVC pattern.
  • Analyzed the requirements from Business ask and worked as go to person for both business and technical teams.
  • Projects were delivered on time with high quality.

IT Analyst

Tata Consultancy Services
Hyderabad, Telangana
03.2011 - 02.2012

Software Engineer, Module Lead

Verizon
Hyderabad, Telangana
06.2006 - 02.2011

Education

MBA - Strategy, Marketing

Indian Institute of Management, Kozhikode
Kozhikode
01.2017 - 02.2019

MBA - Finance

ICFAI
Hyderabad
01.2012 - 02.2014

B.Tech - Electronic & Instrumentation

College of Engineering & Management
Kolaghat
06.2002 - 06.2006

Skills

    Software Development Life Cycle (SDLC)

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Accomplishments

  • “Recognized with Verizon Spot Award” in 2016 for leading cross functional teams while supporting redesign of existing flows and supporting existing customers.
  • “Felicitated with Verizon's Shining Star Award” in 2014 in recognition of outstanding project results.
  • “Received Verizon's CIO Award” in 2013 for outstanding project results for Mobile Web Development.
  • “Honored with Verizon Spot Award” in 2010 in recognition of outstanding project results.
  • Secured University 3rd rank and 1st in the College across all the departments during B.Tech

Certification

Verizon Lean Six Sigma Green Belt

Timeline

Senior Manager - Software Development

Verizon
01.2020 - Current

Verizon Lean Six Sigma Green Belt

06-2017

MBA - Strategy, Marketing

Indian Institute of Management, Kozhikode
01.2017 - 02.2019

Manager - Software Development

Verizon
11.2015 - 01.2020

Certified Scrum Master

07-2015

Safe Agilist

06-2015

Spanish Level 1

06-2014

Technical Lead

Verizon
02.2012 - 11.2015

MBA - Finance

ICFAI
01.2012 - 02.2014

IT Analyst

Tata Consultancy Services
03.2011 - 02.2012

Software Engineer, Module Lead

Verizon
06.2006 - 02.2011

German Level 1

05-2005

B.Tech - Electronic & Instrumentation

College of Engineering & Management
06.2002 - 06.2006
Vishal AgarwalSenior Manager - Software Development