Vishal Aggarwal

Senior Associate

Tata Consultancy Services India Limited

07.2018 - Current

Performing Bank Reconciliation on a daily and monthly basis
Daily matching of transactions on recon frontier application
Monitoring of daily reconciliation and matching performed on recon frontier
Reviewing the matched items on a daily basis to ensure items are correctly matched
Handling Wires, ACH, and payments process
Handling clients for Citi bank
Taking care of external and internal audits and ensuring the information provided to customer on time
Journal Entries
Responsible for some major activities like: Credit Balance Refund- Wherein an issuing entry (check) is posted to the accounts against which an encashment request is received from the bank for the checks presented by customers on a daily basis and the authenticity of the check is to be identified by using check details/image available on bank site
THD EFT- Electronic fund transfer details like company name, funding date, address and amount are sent to the payment team to get the payments posted on a daily basis
Research of open items- All un-matched items are researched using various applications like Recon Frontier, Rumba, Peoplesoft and Fullsuite
Follow up with the branches- Post research on open items, concerned branches/departments are contacted to have them resolve the issues and recover payments due from customers or disburse payment not due from the customers
Determining the root cause of reconciling items
Corrective action plans to address issues, ensure exception items are closed on a timely basis
Preparation of re-collector to upload any missing entry of an account into Recon Frontier and reduce the volume of the account
Preparation of monthly write offs of all accounts basis their respective aging benchmark and explanation and sending the same for client approval post which the journal is processed
Effectuating contingency/business continuity plans to ensure uninterrupted and smooth business operations
Preparing the quality checks and reporting the same to the management
Keeping track of all the trainings undertaken by the team members on a monthly basis
Preparing and updating all the SOPs (Standard Operating Procedure) on a regular basis
Attend daily & monthly call with clients to discuss the challenges and improvement areas of the process
Effectively managing numerous client inquiries over call & email and ensure that requests are completed in effective and timely manner
Identifying improvement areas and implementing adequate measures to maximize quality standards of team through constant monitoring and providing feedback
Assisting other team members to achieve the target within the decided TAT and compliance with the established standards
Preparing training plan for New Joiners, cross training and providing training and ensuring adherence of same
Responsible to review sample data picked for quarterly and yearly audit and ensure the accuracy of the same
Effectuating contingency/business continuity plans to ensure uninterrupted and smooth business operations
Preparing draft for BCP & ensuring same is carried out in a smooth manner

Summary

Overview

Work History

Senior Associate

Education

10th - undefined

12th - undefined

B. Com - undefined

Skills

Awards

Disclaimer

Personal Information

Timeline

Senior Associate

10th - undefined

12th - undefined

B. Com - undefined

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