Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Key Skills Strengths
Timeline
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Vishal Ashok Kangul

Vishal Ashok Kangul

Hyderabad

Summary

Experienced team leader skilled in optimizing departmental operations to achieve objectives efficiently. Demonstrated success in aligning employees with roles that maximize their performance potential. Proactive and dedicated professional committed to driving continuous operational enhancements.

Overview

19
19
years of professional experience
2005
2005
years of post-secondary education
4
4
Languages

Work History

Assistant Manager - Order to Cash - Europe

LH Global Hub Services Private Limited
02.2020 - Current
  • Managing team of 12 members, managing 19 different countries
  • Responsible for setting up, maintaining and deploying structured framework and functional strategy in alignment with the organization
  • To evaluate each step in the existing process and proposed new plan for smooth operations
  • Eliminated the unnecessary steps/activities to achieve the best method of performing the operation
  • Working on Project for production efficiency, to eliminate manual intervention and to smooth process/operation flow and this will allow to take up for operations and business
  • To ensure standard guidelines and procedures are executed and followed across multiple countries, to ensure all organization KRA's and KPI's met and are in line with desired deliverables.
  • Preparing weekly and monthly reports/SLA for the team and publishing to quality team and to counterparts
  • Publishing all the Management reports and preparing decks for the Internal management for their calls
  • Close Co-ordination with RPA team to create maximum of system use.

Process Specialist

Infosys BPM
10.2016 - 02.2020
  • Customer payment collection from Multiple Banks on daily basis
  • Reporting unallocated cash to country with bank details.
  • Adjusting cash discount/sales discount to customer payment against the invoices.
  • Preparing monthly reports like KPI reporting country wise, Monthly SLA reporting, Customer aging, KPI reporting of unallocated cash for the month and till date Monthly incoming payment and Country calendar report
  • Customer account reconciliation on Backline and with supporting of SAP

Associate

United Health Group
10.2011 - 01.2015
  • Sort, verify, enter and upload invoices into system, invoice processing through two-way and three-way matching, processing credit memos.
  • Prepare and perform cheque runs, electronic transfers and payments, monitor accounts and ensure payments are up to date.
  • Responding to the queries of the customers via Emails.

Customer Support Advisor

JP Morgan Chase
09.2006 - 04.2009
  • Solving Bond Calls customer queries through correspondence and emails.
  • Doing Corrections, Adjustment, Performing research on accounts

Education

B. Com -

Mumbai University

H.S.C. - undefined

Maharashtra Board

S.S.C. - undefined

Maharashtra Board

Skills

  • Situational Awareness
  • People Management
  • Leadership
  • Time Management
  • Microsoft Word
  • Excel
  • PowerPoint
  • Access
  • SAP
  • JD Edward
  • Cost Point
  • Tally

Operations management

Team leadership

Decision-making

Problem-solving aptitude

Accomplishments

  • Awarded with 'Certificate of Appreciation' for Effective Automation in Lafarge Holcim Global Hub Services for atomizing the process.
  • Certified in German Basic Language
  • Awarded as 'Star of the month' in all the organization

Personal Information

  • Date of Birth: 08/25/85
  • Marital Status: Married

Key Skills Strengths

  • Situational Awareness
  • People Management
  • Leadership
  • Time management skill

Timeline

Assistant Manager - Order to Cash - Europe

LH Global Hub Services Private Limited
02.2020 - Current

Process Specialist

Infosys BPM
10.2016 - 02.2020

Associate

United Health Group
10.2011 - 01.2015

Customer Support Advisor

JP Morgan Chase
09.2006 - 04.2009

H.S.C. - undefined

Maharashtra Board

S.S.C. - undefined

Maharashtra Board

B. Com -

Mumbai University

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Vishal Ashok Kangul