Dynamic Vice President at Morgan Stanley with expertise in asset management and risk management. Proven track record in enhancing operational efficiency through automation and AI, while fostering strong client relationships. Recognized for driving complex projects and delivering impactful results, including zero-error trade migrations for international clients.
Overview
26
26
years of professional experience
Work History
Vice President - Investor Services
Morgan Stanley
03.2022 - Current
Acting as a primary point of contact for our hedge fund clients in the investor services department based in Asia.
Presenting as a Subject Matter Expert for any Investor Services related issues like monthly reports, investor trade document, approving any technology enhancement or bug fixing required before IT getting involved.
Managing team of 8 members catering 40 plus funds with mix of both Hedge Funds as well as Private Equity
Actively involved in Efficiency improvement initiative wherein I enhance the process via automation or AI (Artificial Intelligence).
Providing the periodic reports and feedback to Executive Director on a multitude of investor relations topics, client's issues, client's board report and department initiatives.
Monitoring various MIS and reconciliation reports, ensure any exceptions are addressed and cleared.
Implementing controls to eliminate operational / processing errors, and client/investor confidentiality breaches by the team.
Attending Due Diligence meeting with clients & Fund Directors presenting IS Functionality & technology development.
Liaising with SAS 70 auditors and provide them information with reference to the trade selections for review.
Director - Investor Services
GlobeOp Financial Services India Pvt Ltd
Mumbai
07.2008 - 02.2022
Acting as a Primary Point of Contact for our hedge fund clients for investor services department.
Managing Shared email box with a team in India ensuring time responses are provided to the investors & clients meeting the Service Level Agreement.
Presenting as a Subject Matter Expert for any Investor Services related issues like monthly reports, investor trade document, KYC/AML etc.
Ensuring timely updates are provided to client on FATCA/CDOT process.
Authorized signor for trades such as Redemption, Subscription, Transfer and Switches in our Share Registry System.
Supervising the processing and quality checking of a wide range of Trade documents/Settlements /Registration transactions through our Share Registry systems, to regulatory and client standards.
Performing Anti-Money Laundering checks pursuant to US and Cayman regulations and review/approve trades and review money movements.
Providing the periodic reports and feedback to Managing Director on a multitude of investor relations topics, client's issues, client's board report and department initiatives.
Facilitating periodic reports to Clients on a multitude of ERISA reports, board letters, share registry reports, NAV reports, Form PF etc...
Attending due diligence meetings for existing/prospective investors and represent for Investor Services department.
Monitoring various MIS and reconciliation reports, ensure any exceptions are addressed and cleared.
Driving enhancement projects for technology and operational processes, liaise with the IT/development team to build the system for any tailored reports for the clients.
Implementing controls to eliminate operational / processing errors, and client/investor confidentiality breaches by the team.
Spearhead Innovation and drive complex projects, participate in UATs.
Liaising with SAS 70 auditors and provide them information with reference to the trade selections for review.
Appreciation from MD across the offices.
Appreciation for active participation in Career fair won gold trophy for performance.
Received RSA (Remarkable Service Award) for working error free on a huge volume of trades.
International Client visit to Ireland while successfully migrated funds with zero issues and escalations.
Accounts Manager
Delta Business Products Fzco
07.2000 - 04.2008
Managing Bank Facilities and Cash Flow for Head office as well 2 sister concern companies.
Trust Receipt for Import Line and Letter of Credit & Cheque, Export Bill and Retail Discounting.
Placement of Short-Term Deposit & Bank Guarantee on Project Basis.
Approving the Payroll Sheet for 120 employees.
Verification of inventory, Profitability & other reports on weekly basis.
Managing Credit Insurance for the entire Receivables with Insurance Company.
Providing MIS reports in the form of Weekly Cash Flow Projection, Funds Procurement & disbursement, and Bank Liability report to the Managing Director.
Liaising with the Relationship Managers & Trade finance department of all the banks for the Payments approved & processed with the Swift copies for the same.
Co-ordinating with the top vendors such as Microsoft, Canon, Epson, Imation M.E & others for the payment as per the schedule.
Providing the required Banking & Financial reports to the Internal Auditors.
Liaising with all the branches across GCC for funds inflow.
Dubai, UAE
Account Co-ordinator
Delta Business Products Fzco
07.2000 - 04.2003
Input of Vouchers and invoices, maintaining the Petty Cash, Reconciliation of Bank Statements on monthly basis. Assisting on Audit reports.
Co-ordination with the banks for Letter of Credit & Funds Transfer.
Reconciliation of Debtors accounts, Creditors accounts and ensure that the old / disputed issues are resolved.
Dubai, UAE
Certification for the Completion of 5 years of excellent service.
Solved a Receivables issues for unresolved transactions for more than three years of Retail outlets.
Education
Bachelor of Commerce -
Mumbai University
01.2000
Skills
Asset Management
Risk Management
Corporate Communications
Customer Relationship Management (CRM)
Strategic Planning
International Negotiations
Relationship Establishment
UAT Testing
Process Improvement
Problem Resolution
Accomplishments
Successfully achieved the efficiency target to increase efficiency by fully utilizing AI and technology.
Disclaimer
I hereby declare that the information provided is true to the best of my knowledge and belief.
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