Experienced administrative professional with excellent customer service, time management and multitasking abilities. Knowledgeable about handling insurance claims, drafting correspondence and coordinating files. Looking for a challenging role with a growing team.
Overview
3
3
years of professional experience
Work History
Claims Assistant
Bajaj Allianz General Insurance
Delhi
09.2021 - Current
Conducted comprehensive research to interpret coverage details accurately thereby reducing ambiguities that could lead to disputes or litigation.
Prepared files, letters and notices.
Coordinated effectively between multiple departments such as underwriting, finance and legal teams ensuring smooth flow of information throughout the claims process.
Supported colleagues in managing complex claims by sharing expertise in policy interpretation and problem-solving techniques.
Worked productively in fast-moving work environment to process large volumes of claims.
Researched and analyzed complex claims to determine next steps and possible outcomes.
Examined reports, accounts, and evidence to determine integrity and accuracy of information.
Developed in-depth understanding of insurance policies and procedures to give accurate recommendations to suit clients' needs.
Collaborated with internal departments and external vendors to achieve fast resolution of claims.
Checked documentation for accuracy and validity on updated systems.
Posted payments to accounts and maintained records.
Prepared insurance claim forms or related documents and reviewed for completeness.
Expedited payments to clients by accurately calculating settlements based on policy terms and damage assessments.
Ensured compliance with company policies and industry regulations through meticulous documentation of claim files.