Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Interests
Timeline
Hi, I’m

Vishal Chaudhary

Relationship Manager
Noida
Vishal Chaudhary

Summary

Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
years of professional experience
3
years of post-secondary education

Work History

Vivan Group
Noida

Relationship Manager
05.2019 - Current

Job overview

  • Worked with Sales and Tech departments to facilitate communication and deliver personalized solutions to customers.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Created and maintained databases to track customer discussions and preferences for accurate, updated records.
  • Developed and managed relationships with vendors to establish cost-effective products and services.
  • Monitored customer feedback and generated reports to identify areas of improvement.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Supported financial director with special projects and additional job duties.

Vivan
Noida

Telecaller Supervisor
05.2019 - 11.2020

Job overview

  • Determined quality assurance benchmarks and set standards for improvement.
  • Established and oversaw performance targets for call center associates.
  • Collected and analyzed call center statistics, sales rates, costs, and customer service metrics.
  • Developed quality employees within call center to take over leadership positions.

Education

Swami Vivekanand University
Meerut

BCA (Bachelors's in Computer Application)
07.2019 - 08.2022

University Overview

Skills

    Service support

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Accomplishments

Accomplishments
  • Collaborated with team of 200+ in the development of B2B & B2C Fintech and Travel Service.
  • Collaborated with team of 120+ in the development of Solar Project.
  • Resolved product issue through consumer testing.

Additional Information

Additional Information

I have also worked on various other projects, including the CSP Project, Aadhaar Card Project, Merchant Onboarding Project, Solar Project, Meter Project, CCTV Project, and Railway Project. These projects have given me a broad perspective on various industries and their unique requirements.

In addition to my experience, I have also built a network of clients who can contribute to the growth of your company. I believe that my skills and experience, combined with my network, make me an ideal candidate for the RM position.

Throughout my career, I have gained extensive experience in various aspects of project management, including planning, implementation, and evaluation. I am confident in my ability to manage and lead teams to achieve project objectives and deliver quality results within tight deadlines. Additionally, my experience in the Fintech and Banking industry has equipped me with the necessary skills to navigate complex regulatory environments, identify and manage risks, and develop effective strategies to improve operational efficiency.

As an RM, I am confident that I can bring value to your organization by utilizing my skills and experience to develop and manage client relationships, expand your business, and drive growth for the company. I am highly motivated and dedicated to delivering results that exceed expectations, and I am confident that I can contribute to your organization's success.

One of my key strengths is my ability to build and maintain strong relationships with clients. Over the years, I have cultivated a network of high-value clients who can help drive the growth of your company. I am confident that I can leverage these relationships to identify new business opportunities and increase revenue for the organization.

Interests

Sport

Travel

Social Justice

Music

Timeline

Swami Vivekanand University
BCA (Bachelors's in Computer Application)
07.2019 - 08.2022
Relationship Manager
Vivan Group
05.2019 - Current
Telecaller Supervisor
Vivan
05.2019 - 11.2020
Vishal ChaudharyRelationship Manager