Vishal Chauhan
Gandhidham
Summary
To keep pace with the fast challenging economic and business scenario and in the process strive hard to attain positive and result oriented contribution to the organization using my skills.
Overview
18
18
years of professional experience
Work History
Branch Manager
Soma Universal Logistics Pvt Ltd.
GANDHIDHAM
01.2017 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
- Resolved escalated customer complaints in a timely manner.
- Established strong working relationships with external partners such as vendors and suppliers.
- Created reports summarizing operational performance metrics for senior management review.
- Identified opportunities for process improvement initiatives within the branch.
- Assisted other branches when needed during peak periods or special projects.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Planned work schedules to maintain adequate staffing levels.
- Disciplined employees to encourage compliance with company policies and procedures.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Established and built customer relationships through targeted outreach and initiatives.
- Analyzed competitors and market trends to facilitate business growth.
- Monitored financial performance of the branch on a monthly basis.
Branch Manager
Team global Logistics pvt ltd.
07.2016 - 12.2016
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
- Resolved escalated customer complaints in a timely manner.
- Established strong working relationships with external partners such as vendors and suppliers.
- Disciplined employees to encourage compliance with company policies and procedures.
- Planned work schedules to maintain adequate staffing levels.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Sales Manager (from July to 17th September 2014)Branch Manager (18th September to June 2016)
Interport Global Logistics P. Ltd.
GANDHIDHAM
07.2012 - 07.2016
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Researched potential customers using various sources such as public records, web searches.
- Tracked monthly sales to generate reports for business development planning.
- Developed and implemented sales strategies to increase market share.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Maintained professional network of potential clients and business opportunities.
- Created and maintained sales environment to support business objectives.
- Achieved company growth and brand development through market expansion and sales.
Marketing Manager
Bluemoon Logistics Pvt. Ltd
08.2007 - 06.2012
- Developed and implemented marketing plans for new products.
- Analyzed market trends to identify potential opportunities for growth.
- Monitored competitors' activities to keep up with industry trends.
- Maintained relationships with key customers through regular communication.
- Worked with management team to oversee and monitor marketing strategy.
- Represented company at local and trade association meetings to promote products.
- Prepared monthly sales reports to document sales volumes, potential sales and areas of proposed client base expansion.
- Developed and owned strategic narrative on key initiatives to drive category demand.
- Measured profitability of each product line and maintained current and accurate sales forecasts.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
- Negotiated with vendors to obtain most cost-effective pricing for product distribution.
Marketing Executive
Seahorse Ship Agencies Pvt. Ltd.
05.2007 - 07.2007
- Developed marketing strategies and campaigns to increase brand awareness.
- Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.
- Conducted market research to identify consumer trends and preferences.
- Monitored competitor activities and prepared detailed reports on their performance metrics.
- Produced weekly reports on key performance indicators related to marketing initiatives.
Documentation Executive & In-house Marketing
Crescent Shipping Agency (I) Ltd.
03.2006 - 05.2007
- Organized and maintained document libraries of all published material.
- Maintained up-to-date records of all changes made to existing documents.
- Provided training sessions on document management software tools.
- Ensured compliance with applicable industry regulations related to documentation processes.
- Prepared reports summarizing the status of documentation projects and initiatives.
- Managed the delivery of completed documents within established timelines.
- Inspected and proofread documents to check accuracy.
- Promptly responded to requests for information while maintaining security.
- Completed documents and work requests according to company standards.
- Verified accuracy and integrity of supplied data against established standards.
Education
BBA - Accounting And Business Management
P N Amersey High School
Gandhidham04.2006
Skills
- Good team player, good communication skills
Preferred Location
Gujarat Region (Kandla and Mundra)
Expected Salary Package
As per company’s policy.
Personal Qualifications
- Diploma in Computer Application from ECIT BDPS Computers, Knowledge of MS – Office applications.
- B.Com from Gujarat University in 2006.
- Also studying MBA through Symbiosis Centre (Pune) Correspondence.
Personal Information
- Date of Birth: 03/16/86
- Marital Status: Married
Languages
English, Hindi, and Gujarati
Accomplishments
* Received Best Sales Target Achieved Award ( Quarterly ) from
ATLAS SHIPPING SERVICES PVT LTD.
Hobbies and Interests
Playing Cricket and Watching Movies.
Timeline
Branch Manager
Soma Universal Logistics Pvt Ltd.
01.2017 - Current
Branch Manager
Team global Logistics pvt ltd.
07.2016 - 12.2016
Sales Manager (from July to 17th September 2014)Branch Manager (18th September to June 2016)
Interport Global Logistics P. Ltd.
07.2012 - 07.2016
Marketing Manager
Bluemoon Logistics Pvt. Ltd
08.2007 - 06.2012
Marketing Executive
Seahorse Ship Agencies Pvt. Ltd.
05.2007 - 07.2007
Documentation Executive & In-house Marketing
Crescent Shipping Agency (I) Ltd.
03.2006 - 05.2007
BBA - Accounting And Business Management
P N Amersey High School
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