Vishal Desai
Ahmedabad
Summary
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
17
17
years of professional experience
Work History
General Manager
Svs Fincon
Ahmedabad
12.2013 - Current
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Team Leader - CRM Operations
Tata Communication
Ahmedabad
06.2011 - 11.2013
- Reviewed customer surveys and evaluations and made necessary adjustments to improve satisfaction.
- Monitored daily workflow of the CRM operations team, identified areas for improvement and took corrective action as needed.
Senior Executive
Airtel Broadband
Ahmedabad
01.2010 - 04.2011
- Analyzed business performance data and forecasted business results for upper management.
Collection Customer Service Representative
Tata Tele Services LTD
Ahmedabad
05.2008 - 12.2009
- Accepted and processed customer payments and applied toward account balances.
Education
T.Y B.Com - B.Com
N C Bodiwala College
Ahmedabad05-2010
12th -
GSMS
Ahmedabad05-2007
10th -
The New Education High School
Ahmedabad05-2005
Skills
- Sales
- Staff management
- Leadership
- Advertising and marketing
- Relationship building
- Sales expertise
- Operations Start-up
Languages
Gujarati
First Language
English
Elementary (A2)
A2
Hindi
Elementary (A2)
A2
Timeline
General Manager
Svs Fincon
12.2013 - Current
Team Leader - CRM Operations
Tata Communication
06.2011 - 11.2013
Senior Executive
Airtel Broadband
01.2010 - 04.2011
Collection Customer Service Representative
Tata Tele Services LTD
05.2008 - 12.2009
T.Y B.Com - B.Com
N C Bodiwala College
12th -
GSMS
10th -
The New Education High School
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