Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vishal Gama

Faridabad

Summary

Dynamic sales leader with over 12 years of experience spanning DTH, EdTech, Healthcare & Logistic sectors. Proven track record in driving revenue growth, acquiring customers, and exceeding performance targets. Strategic and analytical thinker with a tenacious approach to problem-solving and team leadership. Adept at identifying emerging market trends and unlocking new business opportunities to maximize profitability and market share.

Overview

15
15
years of professional experience

Work History

Inside Sales Manager

Ecom Express Limited
11.2024 - Current
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Establishing relationship with decision makers, suppliers and influencers to strategically manage beneficial and profitable associations / alliances.
  • Identifying prospective clients in the market, generating business from the existing clientele, thereby achieving business targets.
  • Acquisition of large Key accounts across India.
  • Exploring markets & collating market intelligence reports for developing key strategies to penetrate new markets.
  • Maintaining cordial relations with customers to sustain the profitability of the business. Handling customer grievances and resolving issues.
  • Managed a high-performing inside sales team to achieve the targets consistently.

Manager

Tata 1MG Healthcare Private Limited
11.2022 - 11.2024
  • Manage multiple outsourced partner including Inhouse captive Team.
  • Increase sales revenue by implementing effective sales strategies.
  • Deep dive into the metrics to improve the user conversion month on month.
  • Strategies to get incremental revenue growth.
  • Frequent interventions with Business Intelligence Team to work on the potential of the current business units.
  • Performance reviews through MBR & QBRs.
  • Visibility on the ongoing projects to increase Inside sales growth & contribution.
  • Implementing R&P for outsourced partners.
  • Ensure the cost management by improving the ROAC quarterly.


Regional Sales Head

Career Dose Private Limited
07.2021 - 10.2022
  • Managed both Field sales and Lead generation Team.
  • Ensure the lead generation from cold calling.
  • Home demo sales from class 9th to 12th CBSE.
  • Successful collaboration with 60+ Offline Junction centres.
  • Enure monthly sales growth from Home demo Team.
  • End to End management on Collaboration with schools for B2B sales
  • Providing self demo by visiting customers to motivate and keep the team engaged.


Deputy Manager

Mobishaala Edutech Private Limited
01.2021 - 06.2021
  • Managed the Inside sales Team.
  • Ensure frequent Training for the recent updates related to Civil service examinations like, UPSC / BPSC / JPSC.
  • Ensure consistent sales for all the onboarded faculties and institutes.
  • Manage and prepare all the pipeline data before PT & Mains exam.
  • Explore and pilot new projects of NEET & IIT JEE exam preparations.
  • Manage and track all the internal EMI payment for smooth collections.
  • Ensure the payout for all partnered institutes & faculties should not breach the threshhold.


Manager

Doubtnut - Class 21 A Technologies Private Limited
07.2020 - 11.2020
  • Managed outsourced business partner for Inside sales.
  • Hiring for pilot batch for Inhouse Inside sales Team.
  • Ensure consistent growth in partner sales to achieve P&L.
  • Audit the monthly sales data published by partner MIS for billing.
  • Visiting partners to review and keep track on login as per the business requirement.
  • Prepare best incentive plans to keep sales Team motivated & to increase the conversions.

Deputy Manager

Meritnation.com - Akash Edutech Private Limited
08.2015 - 07.2020
  • Managed the Lead generation Team of 70 +.
  • Coordination with outsourced partners for lead generation based at different locations.
  • Monthly target assignments based on the business requirement of Home Demo Team.
  • New partner tie ups for home demo location within the city for the lead generation.
  • Reviewing Weekly/Monthly performance with AMs ,TLs , Counselors.
  • Procuring data of good schools for Inside sales and Lead generation.
  • Visiting partners for Training & Review their performance.
  • Catering leads requirement of Pan India Filed sales Team.

Team Leader

Dish Tv India Limited
11.2010 - 08.2015
  • Managed various outbound processes such as (Welcome / Upselling / Payment Reminder / Service Feedback calling).
  • Sharing feedback on daily performance.
  • Ensure Upselling targets are met by driving the floor with good CQ Score.
  • Maintaining daily MIS reports for the aligned process to review the performance.
  • Managed the outsourced partner located at Kolkata.
  • Ensure the agreement part is met with all the required headcount of (TLs/Trainers/QAs).
  • Interacting with marketing Team for sales related concerns.


Education

Bachelor of Arts -

Jiwaji University Gwalior
Gwalior, India
01-2012

Skills

  • Sales Planning
  • Revenue Forecasting
  • Vendor Management
  • Dialer Operations
  • Scoping Market Potential
  • Initiating New Pilot Projects for Growth
  • Motivational skills
  • Sales team leadership

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Kannada
Upper intermediate (B2)

Timeline

Inside Sales Manager

Ecom Express Limited
11.2024 - Current

Manager

Tata 1MG Healthcare Private Limited
11.2022 - 11.2024

Regional Sales Head

Career Dose Private Limited
07.2021 - 10.2022

Deputy Manager

Mobishaala Edutech Private Limited
01.2021 - 06.2021

Manager

Doubtnut - Class 21 A Technologies Private Limited
07.2020 - 11.2020

Deputy Manager

Meritnation.com - Akash Edutech Private Limited
08.2015 - 07.2020

Team Leader

Dish Tv India Limited
11.2010 - 08.2015

Bachelor of Arts -

Jiwaji University Gwalior

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Vishal Gama