Vishal Ganjoo
Operations Manager
Bengaluru
Summary
An out-of-the-box individual with 12 + years of proven History of setting up new processes, setting up the SOP and creating a conducive atmosphere in the team to foster teamwork resulting in enhanced productivity and Team Morale. Consistent history of successful delivery and implementation of business activities and projects. Excellent communicator and influencer at all levels with a strong stakeholder management background and experience in problem-solving, analytical, and organizational skills Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
12
12
years of professional experience
Work History
Salvage Procurement Manager
LKQ India Private Limited
01.2020 - Current
- Managing the Procurement Process for the LKQ by evaluation and estimating the vehicles in auction by by India team
- Work with the stakeholders to ensure all the KPI's are met and improved wherever necessary
- Ensure all escalations are addressed appropriately, action taken, and shared with the team member
- Ensure all team members adhere to company values and discipline
- Supply adequate training to all team members as per process deliverables
- Work on advance reporting which gives insight to customers on various decision-making data
- Ensure the team has defined a process document and adhered to the same
- Prepare an action plan to ensure all the deadlines are met
- Try to produce a different approach to improve Sales for the Organization
- Define & drive KPI.
Manager Operations (Parts Trader _ Inside Sales)
LKQ India Private Limited
07.2017 - 12.2019
- Use data Analytics to find how every region is performing and maximize the Sales opportunity in those regions
- Manage any escalations, new project requests, and other interactions with Business Owners
- Responsible for the accountability of the entire team in terms of productivity goals, Quality goals, and other Business and Operational Metrics
- Prepare Business reports about the Performance of the India team, Weekly Business reports to the Business Stakeholders in the Us.
Team Lead – Parts Trader (Inside Sales)
LKQ India private limited
10.2014 - 07.2017
- Respond to Parts Trader quote requests from repairers promptly
- Review LKQ internal systems to find part pricing and inventory levels considering all factors of the request
- Enter proper pricing on the Parts Trader platform accurately
- Maintain product and part type knowledge of automotive aftermarket and OEM replacement products
- Create & keep reports using LKQ systems and the Parts Trader platform
- Interact with key process stakeholders regularly
- Prepare and analyze various reports mostly in terms of productivity and accuracy.
Pricing Analyst
LKQ India Private Limited
10.2013 - 09.2014
- Handle Customer Pricing & Discounts mechanism
- Review discount requests from customers & sales teams
- Track competition to support pricing & discount decisions
- Support business owners with high-quality reports & key indicators
- Support Sales & Customer support teams with a quick turnaround time on discount requests
- Completed the transition of the Write-in process much before the stipulated period.
Associate – Retail pricing
Amazon Development Center
04.2012 - 08.2013
- Monitor the prices of Amazon competitors with those of Amazon products
- To produce the standard search techniques for each category of products while marking duplicates
- To understand the various rebate and offers given by Amazon competitors and ensure the same is passed on to the Amazon pricing team
- To map the Amazon product in competitors' Catalog and ensure that Amazon pricing is least among its competitor segments
- To produce new competitors to map amazon products against them through the Competitor discovery Technique (CDT)
Product Ads auditor (Quality Analyst)
Amazon Development Center
09.2011 - 03.2012
- Finding the way, the product ads bring in revenue for Amazon
- To produce the standard search techniques for each category of products while marking duplicates
- To clean up the Amazon catalogue by cutting all the duplicates from it
- To check the state of the Amazon catalogue for various product lines by running frequent Audits for the corresponding nodes
- Prepare the metric documents for the products being reviewed by each team member
- To prepare the verification track and verify the quality of the Audit being performed by the team.
Education
MBA - MARKETING AND HR
CMR INSTITUTE OF MANAGEMENT STUDIES
BE - COMPUTER SCIENCE ENGINEERING
ATRIA INSTITUTE OF TECHNOLOGY
Skills
People Managementundefined
Activities
- Stand-up Comedy
- Watching Movies
- Reading
- Travel
Timeline
Salvage Procurement Manager
LKQ India Private Limited
01.2020 - Current
Manager Operations (Parts Trader _ Inside Sales)
LKQ India Private Limited
07.2017 - 12.2019
Team Lead – Parts Trader (Inside Sales)
LKQ India private limited
10.2014 - 07.2017
Pricing Analyst
LKQ India Private Limited
10.2013 - 09.2014
Associate – Retail pricing
Amazon Development Center
04.2012 - 08.2013
Product Ads auditor (Quality Analyst)
Amazon Development Center
09.2011 - 03.2012
MBA - MARKETING AND HR
CMR INSTITUTE OF MANAGEMENT STUDIES
BE - COMPUTER SCIENCE ENGINEERING
ATRIA INSTITUTE OF TECHNOLOGY
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