To work with a professionally managed organization and to add value to it by my experience, hard work, dedication and flexible efforts towards achievement of goals.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Manager
HDFC Bank
1 2020 - Current
Channel engagement and Portfolio Management of Payment Vertical like Payment Gateway, Me Relationship
Target distribution and strategy for Branch and vertical
Sales team report and Quality Analysis for new merchant Acquiring and Existing portfolio
Analysis of Volume and Float growth and drop
Maintain and tracking of Business Hygiene for better results
Assisting Sales team with MIS support and immediate resolution of Query raised by them
Team Lead
Paytm (One97 Communications Ltd)
04.2019 - 10.2020
Team Handling with account management in Offline payments of various segments, Added new user base to the product, Lead generation and closing with documentation, Multiple accountability of high transacting merchants, Insurance selling to merchants as well as to Individual, Provided market feedback related to product, Ensured branding and visibility related to product in given area
Sr. Associate
Paytm (One97 Communications Ltd)
07.2017 - 03.2019
Managed team in working with segments like Oil & Gas, IGL, Dairy and Transport, Implemented marketing strategies which resulted in 40% growth of customer base, Developed new process for employee evaluation which resulted in marked performance improvements, Coached team members in customer service techniques, providing feedback and encouraging them to reach their highest sales potential, Acquiring new merchants with large user base, Onboarded multiple SME’s
Sales Associate
YOMA Business Solutions Pvt. Ltd.
07.2016 - 07.2017
Maintained records related to sales, Developed positive customer relationships through friendly greetings and excellent service, Reported incidents to management, Managed accounts assinged to me, Provided Bussiness growth from the accounts with query resolution
Education
B.Tech - Electronics and Communication
Amity University
01.2012 - 04.2016
Class XII - Science
Ggps Bokaro
01.2011 - 04.2012
Class X - undefined
Ggps Bokaro
01.2009 - 04.2010
Skills
Strategic Planning
Operation Management
Data Management and Analysis(Data Collection, Database Management, Generating Actionable inside, MIS for PAN India)
Project Management(Portfolio Planning, Process Improvement, Project Success for assigned task, Sales Drive)
Business Intelligence Development
KPI Planning, Incentive Plan design, Target planning and distribution
Sr. Corporate Agency Manager at HDFC Life Insurance Company Limited (HDFC BANK)Sr. Corporate Agency Manager at HDFC Life Insurance Company Limited (HDFC BANK)