Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Vishal Gautam

Business Analyst
Bengaluru
Vishal Gautam

Summary

Versatile, Dedicated and Agile Professional, with 13 years of rich industry experience spanning technical roles in the field of Business Analysis, Client Engagements and Team Leadership Insightful professional with notable success in ensuring completion of various projects across Banking in a fast-paced environment which includes Strategic Account Opening / MIMO / Treasury Data Integrator / Saudi Transact Payments / International Demand Deposit Accounting / Citibank Japan Federal Reserve Bank Payments / Citibank India Cards / CitiDirect NextGen BE corporate payment platform for SEPA, US, Singapore, ISO MX 20022, India payments and others Experienced Business Analyst with deep understanding of Banking domain (Retail and Corporate Banking) with expertise in solution designing/gap analysis/scope analysis/impact analysis/option consultancy on business process using various techniques Insightful business analyst entailing As-Is / To-Be Analysis, gathering, mapping & finalizing business requirements, documenting functional specifications, determining business scenario, and mapping them into solutions Excellence in preparing flow diagrams, business requirement documents (BRD), use case requirements, functional specification document (FSD, FRD), requirement traceability matrix, BDD user stories and status reports Hands On with product development lifecycle with skills in liaising with various stakeholders during product development, detailed level design (HLD) to ensure optimal resolutions are achieved Experienced in product roadmap management with PI planning and backlog management

Professional business analyst prepared for leadership roles in driving strategic initiatives. Demonstrated expertise in requirement gathering, process optimization, and stakeholder engagement. Reliable team collaborator with strong focus on achieving results and adapting to evolving business needs.

Overview

20
years of professional experience
2
years of post-secondary education
10
Certifications
4
Languages

Work History

Royal Bank of Scotland

Lead Business Analyst - Retail Banking
03.2019 - Current

Job overview

  • SAO project is an initiative to make the account opening process completely digital for RBS new/existing customers using inbuilt and third-party platforms
  • Championed functional and technical skills in establishing & deploying the SAO journeys for NWB, RBS, UBN retail bank customers with Architects Team
  • Supported the bank to achieve customer advocacy by eliciting and understanding the technology customer requirements
  • Produced business requirements to inform future state design, also supported teams to understand and link the requirements to the overall banking domain strategy
  • Defined business and suggested possible technically viable solutions to cater business requirements
  • Collaborated with other Product Owners, Developers & Testers to define features & technical user stories
  • Elicited and inputs into writing business requirements, user stories and epics as required using relevant techniques
  • Worked towards finalizing ideas into requirements and documenting the same into Jira as user requirements
  • Showcased excellence in defining the business acceptance criteria
  • Coordinated with the BPM Architect Team for finalization of HLSD
  • Scrutinized & approved UAT test plans including end-user reviews for modified/new systems/other post-implementation support
  • Skillfully coordinated the ISIT and UAT activities between the Business Users and System Testers
  • Functioned as a training specialist; delivering BA coaching, training & mentoring sessions to improve overall skillset of the team
  • Extended support towards the team to be highly agile through support in test automation

JP Morgan Chase

Business Analyst – Corporate Banking
11.2013 - 03.2019

Job overview

  • TDI is the enterprise-wide payment data aggregator based on BIG Data (Hadoop) platform for AML application i.e., Mantas and Reporting
  • Established and transformed the current payment data feed to the AML application (Mantas) and Fed Reporting application
  • Engaged in requirement analysis and current process analysis for GPS and Swift Initiatives e.g., GPI and ISO MX 20022
  • Identified gaps between proposed & existing systems with cross-impacts to upstream and downstream apps (IDL and FRS)
  • Prepared and maintained BSD, FRD, FSD and use cases for the changes to TDI, AML for new regulatory requirements
  • Documented requirements using use cases, user stories, high-level requirements, functional / non-functional specifications
  • Developed logical data models, confluence, Jira for the requirements
  • Performed rigorous data analysis to stream the reporting needs of regulatory reporting platforms like IDL(Intraday liquidity), FED reporting
  • Supervised change management activities and implemented changes in the mapped requirements and baselines by using a control process
  • Supported in developing test cases, test scenarios and ensured complete test coverage tracked test performance & scrutinizing test cases along with the testing team

JP Morgan Chase

Business Analyst – Corporate Banking
12.2014 - 05.2017

Job overview

  • Saudi Transact payment is a separate instance of iDDA where Temenos Transact payment module is used for payment function along with cash accounts
  • Mapped and gathered the requirements for Saudi Mantas and SAMA regulatory requirements
  • Conducted Gap Analysis, Scope Analysis, Impact Analysis on Business Process using techniques like use case diagrams (UML)
  • Context Diagram (Data Flow Modelling) Flow charts
  • Analyzed the gaps between proposed and existing system with cross-impacts to upstream and downstream apps (TSSFX, CIS)
  • Played a pivotal role in developing and updating the iBUS interfaces for the requirements
  • Understood the As-IS business flow and created process flows and related rules for the To-Be flow

JP Morgan Chase

Business Analyst – Corporate Banking
11.2013 - 12.2014

Job overview

  • IDDA is responsible for calculation and posting of interest accruals, capitalization and tax deductions
  • Gathered the requirements for various regulatory requirements e.g., HKDPS, Korea Resident Tax, RCD DGSD etc
  • Analyzed the gaps between proposed and existing system with cross-impacts to upstream and downstream apps (RCUBE, CIS)
  • Documented and maintained FRD, FSD and use cases for the proposed changes to iDDA for new regulatory requirements
  • Explained the business requirements to technical team by using brainstorming, prototyping, and workshops and clarifying the queries related to requirement

CSC India Ltd.

Business Analyst – Corporate Banking
10.2011 - 10.2013

Job overview

  • US Federal Reserve Bank remits the pension payment to individual on behalf of SSA office
  • Analyzed the changes (CR) in DDE and CITIFT for local payment systems (e.g
  • BOJNET, Zen gin) and doing impact analysis between the proposed change and existing functionality
  • Accessing the risk to business in migration and shared the analysis with CitiBank
  • Understood the requirements of Japan operations team
  • Conducted the BCT & UAT for variances (actual vs
  • Expected)
  • Coordinated with business, application team and stake holders for user acceptance testing/sign off

Wipro Tech. Ltd.

Business Analyst – Retail Banking
10.2010 - 10.2011

Job overview

  • Citibank India Cards project supports creation of Eclipse Cards for India
  • Accessed the risk to business in migration of the current process of Citi India cards
  • Requirement analysis for the To-be process and elicitation of the requirements
  • Studying the existing API’s and mapping the fields to the new integrated product view
  • Prepared FSD and use cases for the proposed system for asked up-gradation including new UI screens
  • Approved and supervised the Test plan, coordinating UAT activities between the business users and system testers

Polaris Software Lab Ltd.

Business Analyst – Corporate Banking
05.2009 - 10.2010

Job overview

  • CitiDirect is corporate internet banking portal used by Citibank corporate clients
  • Analyzed requirement of various payment systems (e.g
  • CHIPS RTGS, NEFT, ECS, SEPA, GIRO, MEPS+) and doing gap analysis between the proposed system and existing system
  • Prepared FRD, BRD and use cases for the proposed system for Global and Individual country specific payment system (India, US, Singapore)
  • Analyzed the gaps and recommended new functionality for file formats like SWIFT (MT1xx, MT2xx, MT9xx), SAP, BAI, EDIFACT, ISO XML 20022
  • Approved and Supervised the Test plan, coordinating UAT activities between the business users and system testers

Infosys Tech. Ltd.

Software Engineer
05.2005 - 07.2007

Job overview

  • RAPID was designed and developed to improve the acquisition process and henceforth the delivery coverage of American Express cards in Japan Asia Pacific region
  • Designed user interfaces for software application
  • Developed Java code and SQL queries
  • Deployed and supported the application

Education

Institute of Management Technology

PGDM from System
01.2009 - 10.2009

University Overview

1st rank in Batch

College of Engineering Roorkee

B.Tech. from Computer Science
01.2004 - 10.2004

Skills

Certification

2024, SAFe 6 PO/PM certified

Timeline

Lead Business Analyst - Retail Banking

Royal Bank of Scotland
03.2019 - Current

Business Analyst – Corporate Banking

JP Morgan Chase
12.2014 - 05.2017

Business Analyst – Corporate Banking

JP Morgan Chase
11.2013 - 03.2019

Business Analyst – Corporate Banking

JP Morgan Chase
11.2013 - 12.2014

Business Analyst – Corporate Banking

CSC India Ltd.
10.2011 - 10.2013

Business Analyst – Retail Banking

Wipro Tech. Ltd.
10.2010 - 10.2011

Business Analyst – Corporate Banking

Polaris Software Lab Ltd.
05.2009 - 10.2010

Institute of Management Technology

PGDM from System
01.2009 - 10.2009

Software Engineer

Infosys Tech. Ltd.
05.2005 - 07.2007

College of Engineering Roorkee

B.Tech. from Computer Science
01.2004 - 10.2004
Vishal GautamBusiness Analyst