Summary
Overview
Work History
Education
Skills
Personal Information
LNGG
Timeline
Vishal Gori

Vishal Gori

Pune

Summary

Solution-focused Technical Service Engineer known for high productivity and efficient task completion. Specialize in troubleshooting, technical support, and customer service management. Excel in problem-solving, communication, and adaptability, ensuring seamless operations and excellent client satisfaction.

Overview

9
9
years of professional experience

Work History

Technical Sales Officer

AkzoNobel India Limited
Pune
04.2023 - Current
  • Provided technical support and training on the use and application of deco paint products, ensuring customer satisfaction.
  • Facilitates training sessions, giving comprehensive instructions on utilizing the company's products and documentation to both onsite customers and those attending at the training center.
  • Demonstrating products effectively and offering technical problem-solving solutions to customers.
  • Acts as a peer to allocated Sales Representative, contributing to successful business conversions.
  • Solves technical issues at existing customer sites proactively.
  • Engaged in cooperative effort with technical department to handle challenging technical problems and provide customer education on solutions.
  • Ensures diligent and proficient utilization of allocated technical company equipment in accordance with the provided SOPs.
  • Managed and distributed regular progress reports detailing monthly accomplishments.
  • Drove positive perception of the company while building enduring customer partnerships.
  • Acted in accordance with applicable corporate and site policies/procedures related to personal conduct, HSE standards.
  • Independently managed and implemented day-to-day visit activities according to business requirements.
  • Generated and submitted reports to customer.
  • Ensured alignment with customers on visit actions and follow-up actions. Managed the escalation of product issues to internal stakeholders, presenting relevant customer line findings.
  • Evaluates all safety and related aspects of working location and ensures a safe working environment before commencement of service activities.
  • Applied analytical problem-solving techniques across all levels of communication
  • Analyzed customer feedback in order to improve service quality levels.
  • Organized product demonstrations in order to showcase the features of products.
  • Resolved customer complaints in a timely manner.
  • Provided training for internal teams on best practices for technical sales processes.
  • Participated in regular team meetings to discuss progress towards objectives.
  • Assisted customers and potential buyers with technical inquiries about products.

Project Engineer

Strut Consultants Pvt. Ltd.
Mumbai
04.2019 - 04.2023
  • Ensured efficient follow-up on contractor's tasks and workforce deployment.
  • Collaborated with team members in achieving daily targets and goals.
  • Performed daily monitoring of execution activities to ensure compliance with work orders and standard specifications.
  • Managed the organization and maintenance of records pertaining to materials, manpower, and other relevant factors at job sites.
  • Generated regular progress reports for the sites visited on a daily, weekly, and monthly basis.
  • Performed quality inspections on materials to ensure compliance with standards.
  • Attended and contributed valuable insights in client meetings regarding work updates.
  • Assessed the condition of various structures through comprehensive inspections.
  • Ensured accuracy of measurements and contractor billing for assigned sites.
  • Consistently traveled to different sites every day
  • Enhanced accuracy and effectiveness of material reconciliation procedures.
  • Engaged in client coordination.

Site Engineer

Rebuiltech - Restructuring Experts
Mumbai
06.2018 - 03.2019
  • Ensured effective planning and execution of assigned responsibilities.
  • Maintained accurate records of daily site progress and monitored material usage.
  • Prepared bills based on measurements taken during site visits.
  • Engaged in client meetings to communicate work status effectively.
  • Streamlined client coordination for efficient project management.
  • Ensured that all safety regulations were strictly adhered to during on-site operations.
  • Coordinated with other engineers, contractors, subcontractors, inspectors, suppliers, and owners in order to ensure timely completion of projects within budget constraints.

Site Engineer

Doshi Project Consultants Pvt. Ltd.
Mumbai
10.2015 - 04.2018
  • Prepared daily, weekly, and monthly progress reports for various sites visited.
  • Ensured the quality of RCC works including columns, beams, and slabs.
  • Participated in client meetings to provide updates on work status.
  • Evaluated material samples provided by contractor to ensure quality assurance.
  • Monitored construction progress to ensure adherence to project timeline and milestones.

Education

Degree -

The Institution of Civil Engineers (India), Mumbai
01.2020

Diploma -

The Institution of Civil Engineers (India)
01.2016

Higher Secondary examination (Class-XII) -

N. K. T. High School and Junior College
01.2012

Secondary School Certificate Examination (Class-X) -

R. J. Thakur High School
01.2011

Skills

  • Ability to learn quickly
  • On time & be prepared always
  • Excellent good Aptitude, Attitude skills and Hardworking
  • Product Demonstration
  • Protective Coatings
  • Complaint Investigations
  • Coatings
  • Presentation Skills
  • Communication
  • Technology Services
  • Technical Support
  • Team Leadership
  • Teamwork
  • Problem Solving
  • Customer Satisfaction

Personal Information

  • Date of Birth: 16-Dec-1994
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

LNGG

Gujarati
First Language
English
Upper Intermediate (B2)
B2
Marathi
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Timeline

Technical Sales Officer - AkzoNobel India Limited
04.2023 - Current
Project Engineer - Strut Consultants Pvt. Ltd.
04.2019 - 04.2023
Site Engineer - Rebuiltech - Restructuring Experts
06.2018 - 03.2019
Site Engineer - Doshi Project Consultants Pvt. Ltd.
10.2015 - 04.2018
The Institution of Civil Engineers (India) - Degree,
The Institution of Civil Engineers (India) - Diploma,
N. K. T. High School and Junior College - Higher Secondary examination (Class-XII),
R. J. Thakur High School - Secondary School Certificate Examination (Class-X),
Vishal Gori