Vishal Govani

• Handling 60+ NFTE's in the sales team.
• Responsible for recruitment, stability and productivity of the NFTE.
• Managing co-brand partners like PVR, INOX, IOCL.
• Frequent meeting with the co-brand partners to ensure smooth business operations.
• Managing co-origination teams(PL, CORP SAL, PRIME, SFDC).
• Maintaining good rapport with co-origination team KAMs to ensure the Credit Card cross sell.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Currently achieving 120% of my OP target.
• KPI as Follows:

· OP achievement

· Cost of Acquisition

· Approval Rate

• Handling 80+ NFTE across the regions in the hierarchy of Executive, Team Leader & Relationship Manager in Sales Team
• Handling 10+ Backend Team across the Region in the hierarchy of Executive, Team Leader in Backend Operation
• Recruitment, Attrition & Stability of the NFTE is the Sole responsibility
• NFTE placed in Co brand partners POS like Bharath Petroleum, Future Group, Landmark Group, IRCTC, Reliance Smart
• Maintaining good rapport with Co brand POS store Managers for Smoothly business operations
• Responsible for getting the NFTE lineup from the 5 PSA on daily basis
• Responsible for PSA Site, Petty Cash Management, Compliance issue
• Responsible for achieving the OP target which is Averagely 700 Accounts for the FY 2023-2024 with the COA of 3200
• Currently achieving 130% of OP target which is averagely around 900 accounts with the COA of 2600
• KPI as Follows: OP achievement, Cost of Acquisition, Prime Variant Acquisition, Approval Rate, Digital Accounts, Compliance less than 1%, Net CPP 1%
• Developed and implemented business strategies to achieve business goals and stay competitive.

• Developing store strategies to expand store traffic and optimize profitability
• Driving sales of various products (Postpaid, Prepaid, DTH, Broadband, Airtel Payments Bank)
• Build relationships with corporate decision makers to drive B2B business
• B2C activities in the neighborhood surroundings
• Reviewing the CROs and broadband XFEs on their performance
• Conducting big days and driving 3x Sales on all the products
• Promotional activities in the local areas
• Achieving the sales target and increasing the revenue at the store
• Following up the customers for bill payment and collection
• Reducing the decay on all LOBs and retaining the customers
• Audit the store on daily basis on cash and stocks
• Store maintenance as per standards
• Maximizing profitability and meeting sales target
• Ensuring high level services to the customers with zero faults
• Ensuring sufficient inventory at the store
• Staffing and recruitment as per requirement
• Responsible for showroom operations
• Conduct personnel performance appraisal
• Responsible for managing Key Accounts business in an area spanning from Salem
• Maintaining the highest level of relationship with the corporate customers.

• Influencing franchise partners to drive the sales of the airtel products
• B2B activities in and around the market
• Achieving sales target
• Working on ROI with the partner to ensure the profitability of the channel
• Maintaining adequate stocks as per the requirements
• Maintain the store as per the company standards
• To make understand the market dynamics and drive channel partners towards raising the customer pool
• Planning local area catchment programs with the circle marketing team
• Ensure total compliance to process and systems.

• Achieve Sales Targets
• Maintain the CASA team and generate new accounts
• Responsible for Cash and Customer transactions
• Resolution of customer queries/complaints
• Managing vault limits & vault custodian
• Reconcile all Suspense accounts and maintain the register
• Branch batch opening/closure
• Review Branch reports like End of day (EOD) cash position report, Instruments issued etc.

• Handling customers complaints and queries
• Achieving Sales target
• Visiting SME accounts for sales and service
• Promotional activities
• Bill payment collection
• Reviewing the daily sales report.