Vishal Hodiya
Store Manager
Ahmedabad
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
5
5
years of professional experience
Work History
Executive Manager
Livspace Home Interiors
03.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Interacted well with customers to build connections and nurture relationships.
Department Supervisor
Reliance Retail
04.2021 - 03.2023
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Built and designed large displays weekly to promote specific products.
- Built relationships with current customers to maintain goodwill and gain additional business.
Customer Service Associate
Reliance Retail
03.2019 - 03.2021
- Increased revenue by cross-selling and upselling products and services.
- Informed customers about special promotions and provided detailed information for various products.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided customer feedback to management and identified areas of improvement for products and services.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
Bachelor of Arts -
Saurashtra University
Jamnagar 04.2001 -
Skills
Goal Setting
undefinedTimeline
Executive Manager
Livspace Home Interiors
03.2023 - Current
Department Supervisor
Reliance Retail
04.2021 - 03.2023
Customer Service Associate
Reliance Retail
03.2019 - 03.2021
Bachelor of Arts -
Saurashtra University
04.2001 -
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