Vishal Holkar
Bangalore
Summary
Astute Account coordinator with effective decision-making skills and a talent for building strong client relationships. Experienced in utilizing modern technology and maintaining accurate records. Known for high productivity and efficiency in task completion. Excel at communication, problem-solving, and time management, ensuring successful project outcomes and satisfied clients. Ready to bring a blend of organizational abilities and client-focused approach to manage complex tasks effectively.
Overview
5
5
years of professional experience
Work History
Account Coordinator
Deluxe Entertainment Distribution Private Ltd.
Bengaluru
04.2024 - Current
- Manage and oversee the creation and delivery of subtitles, ensuring that all projects are completed within the allotted time frame, and to the highest standard of quality.
- Generate revenue through billing, ensuring that all invoices are accurate, and submitted in a timely manner. Handle client and production inquiries, proactively addressing any concerns, and providing solutions to any issues that may arise.
- Negotiated with vendors and suppliers to meet project needs within budget constraints.
- Keep all stakeholders informed on project progress, regularly providing updates on project status, milestones, and timelines. Develop and implement strategic plans for each project, working collaboratively with the project team to ensure that all goals and objectives are met.
- Maintain a high level of attention to detail, conducting regular quality checks to ensure that all work meets or exceeds client expectations.
- Build long-term partnerships with valued clients, cultivating positive relationships through effective communication, exceptional service, and outstanding project management.
- Managed client accounts, ensuring timely project delivery and customer satisfaction.
Operations Executive
Atidiv
Pune
07.2021 - 06.2023
- Collaborate with cross-functional teams to enhance client experience strategies.
- Analyze client feedback, and implement improvements, resulting in a 20% increase in client satisfaction.
- Lead training programs for support teams, ensuring alignment with company values, and service standards.
- Resolved complex client issues, consistently achieving a 95% resolution rate.
- Maintained accurate records of operational data and documents for audit purposes.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Conducted customer satisfaction surveys, providing valuable insights for service enhancements.
- Resolved escalated customer inquiries or complaints in a timely manner.
Business Development Associate
BYJU'S
Pune
07.2020 - 01.2021
- Generate leads through strategic channels, including cold calling, email campaigns, and networking, resulting in a substantial increase in the client pipeline.
- Effectively present BYJU'S products and solutions, showcasing the unique value proposition tailored to meet client needs.
- Lead negotiations, address client queries, and overcome objections, resulting in successful deal closures.
- Consistently meet and exceed sales targets, contributing significantly to the overall business objectives of BYJU'S.
- Provide regular reports on sales activities, challenges, and opportunities, utilizing data analysis to enhance sales strategies.
Education
BE - Automobile engineering
Government College of Engineering And Research
Avasari04-2020
12th -
Vidya Pratishthan's Arts, Science And Commerce College
05.2016
10th -
Vidya pratishthan's English Medium school
05.2013
Skills
- Project Management
- Effective communication
- Client coordination
- Problem resolution
- Interpersonal skills
- Multitasking and organization
- Cross-functional collaboration
- Order management
- Schedule coordination
- Attention to detail
- MS Office Suite
- JIRA
- Confluence
- Sfera
- Zendesk
Volunteer Experience
- College coordinator and Volunteer, NSS (National Service Scheme), 08/01/17, 06/30/19
- Team member, Indian Road Safety Campaign, 08/01/17, 04/30/18, An event in collaboration with Ministry of Road Transport and Highways and Delhi Traffic Police.
Hobbies and Interests
- Trekking
- Badminton
- Football
- Travelling
- Reading
Personal Information
- Date of Birth: 02/22/97
- Nationality: Indian
Affiliations
1. Abinitio - management head (technical event)
2. Personality development program - (event head)
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Timeline
Account Coordinator
Deluxe Entertainment Distribution Private Ltd.
04.2024 - Current
Operations Executive
Atidiv
07.2021 - 06.2023
Business Development Associate
BYJU'S
07.2020 - 01.2021
BE - Automobile engineering
Government College of Engineering And Research
12th -
Vidya Pratishthan's Arts, Science And Commerce College
10th -
Vidya pratishthan's English Medium school
Similar Profiles
DEEPAK MANJUNATHDEEPAK MANJUNATH
Service Delivery Manager at Deluxe Entertainment Distribution Private LimitedService Delivery Manager at Deluxe Entertainment Distribution Private Limited
Murali RSMurali RS
Digital Production Technician at Deluxe Entertainment Distribution India Private LimitedDigital Production Technician at Deluxe Entertainment Distribution India Private Limited
Renny ThomasRenny Thomas
ACCOUNT SPECIALIST (SME) at DELUXE ENTERTAINMENT DISTRIBUTION INDIA PRIVATE LIMITEDACCOUNT SPECIALIST (SME) at DELUXE ENTERTAINMENT DISTRIBUTION INDIA PRIVATE LIMITED