Pushkaraj V. Joshi

client : SBI Credit card payments pvt ltd

• Conducted three-day new hire orientation program for new executives.
• Managed final certification process for newly hired employees.
• Facilitated on-the-job training to enhance productivity.
• Tracked work productivity of new hires to maximize sales performance.
• Oversaw team of 30-40 executives, monitoring daily progress reports.
• Arranged product refresher training sessions as required for all executives.
• Coordinated with Assistant Sales Manager to boost patch productivity.
• Achieved highest productivity rates in west zone from newly hired executives.

• Responsible for the overall day to day operations/administration of the Property.
• Accountable for the overall P & L of the property.
• Maintaining desired levels of Customer Satisfaction.
• Ensuring optimal performance of various functions within the property viz. Housekeeping, Security, Parking, Utility O & M, Customer complaints etc. across the entire mall area, Food court, Cinema.
• Maintaining cordial relationship with tenants, external authority's viz. Municipal Corporation, Police, Collector office, Utility Supply companies, Political parties etc.
• Attending staff related responsibilities including job description, Performance monitoring, Grievance management, Motivation, Recruitment & Training etc.
• Planning and executing effective Mall promotional activities in close co-ordination with Head Office.
• Maintaining and updating all required documentation for the property in a systematic manner. Eg. Building related Licenses & Permits, Trade licenses, Fire, Safety, Health, Environment, Police, Utility services NOC's, Employee data etc.
• Provide end to end support to retailers in terms of fit out execution.
• MIS Analysing and evaluating ongoing Business Performance.
• Co coordinating with the local Government Authorities for the smooth functioning of timely licensing and informing accordingly to the liasoning officer based in Mumbai NHQ.
• Deft at administration management including all the back-office work along with the maintenance of records.
• Have worked in ERP for processing of utility bills, processing of invoices, and making of service entries for invoices.
• Deft at using T-code like ZSTORE, ZFBCJ, ML81, ML85, ML83.
• Have worked on processing of various utility bill payments like electricity bills, water bills and other invoices.
• Have designed ERT (emergency response team) for mall to avoid any last-minute run in any critical situation by ensuring customer safety.
• Successfully completed various training program conducted by Reliance Retail.

• Company Overview: CHARTERED ACCOUNTANTS
• CHARTERED ACCOUNTANTS

• Prepared Portfolio of Investment for various clients, enhancing overall investment strategy.
• Conducted income and non-income status checks on all securities in the portfolio.
• Implemented onboarding processes for new joiners, ensuring smooth integration into team.
• Developed training programs for new joiners to effectively implement established processes.
• Calculated derivatives and swaps within the portfolio to assess risk and performance.
• Valued all securities to maintain zero variance and ensure accuracy in reporting.

• Verified invoice parameters during payment processing to ensure accuracy.
• Checked banking details, amounts, vendor names, and addresses while drafting payment proposals.
• Submitted invoices to approvers promptly to meet all deadlines.
• Coordinated with banking team to facilitate timely vendor payments.