Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
Generic

Vishal Kadam

Pune

Summary

Results-driven Data Analyst with 12+ years of experience in data analytics, visualization, and reporting, primarily in the telecom and government domains. Adept in SQL, Power BI, Snowflake, Advanced Excel, and ETL processes. Proven ability to translate complex data into actionable insights that improve decision-making and operational efficiency. Recognized for problem-solving skills, cross-functional collaboration, and attention to detail.

Overview

14
14
years of professional experience

Work History

Data Analyst

Tata Communications Ltd
04.2025 - Current
  • Project: Finance IRT & Billing Analytics
  • Developed Power BI dashboards for tracking invoices, receivables, and financial KPIs.
  • Automated billing workflows, reducing manual efforts by 40%.
  • Wrote complex SQL queries for data validation and reconciliation.
  • Collaborated with finance, IT, and operations teams for data pipeline optimization.
  • Maintained Snowflake schemas and procedures for critical reporting.

Sr. Lead Analyst

Tata Communications Transformation Services Ltd
09.2021 - 08.2024
  • Led end-to-end complaint analytics and service request management.
  • Connected Power BI with Snowflake to develop business dashboards.
  • Designed and maintained ETL pipelines and automated reporting processes.
  • Supported CRM and Salesforce data integration for customer journey insights.
  • Mentored team members and supported cross-team data requirements.

Churn & Retention Executive

Tata Communications Ltd
12.2015 - 10.2021
  • Built dashboards and KPI reports to monitor churn and retention.
  • Analyzed customer behavior data to support renewal strategies.
  • Managed customer lifecycle data across multiple touchpoints.
  • Developed Excel macros and automation tools to improve reporting efficiency.
  • Delivered 90+ daily customer interactions with focus on data-backed solutions.

Sales Coordinator

Reliance Communications Ltd
07.2012 - 12.2015
  • Managed sales data reporting and incentive calculations using Excel.
  • Created dashboards and PPTs for senior management.
  • Supported regional sales teams with daily performance reports.

Education

Bachelor of Arts - General

North East Frontier Technical University

Skills

  • SQL, Snowflake, ETL Processes
  • Power BI, Tableau
  • Advanced Excel (VBA, Pivot, Macros, Formulas)
  • Data Cleaning & Transformation
  • Data Warehousing (OLTP, OLAP)
  • KPI Dashboards & Financial Reporting
  • Customer & Billing Analytics
  • Leadership & Client Communication
  • Tools: SQL, Power BI, Snowflake, Tableau, Excel VBA, Salesforce, Google Scripting
  • Concepts: ETL, Data Warehousing, OLAP/OLTP, Reporting Automation, KPI Metrics

Languages

English
Hindi
Marathi

Awards

Bravo Award (x2) – For QBR Presentation Excellence, Team Triumph Award – For Resilient and Client-focused Execution, Customer Centricity Award – For Excellence in Customer Support

Timeline

Data Analyst

Tata Communications Ltd
04.2025 - Current

Sr. Lead Analyst

Tata Communications Transformation Services Ltd
09.2021 - 08.2024

Churn & Retention Executive

Tata Communications Ltd
12.2015 - 10.2021

Sales Coordinator

Reliance Communications Ltd
07.2012 - 12.2015

Bachelor of Arts - General

North East Frontier Technical University
Vishal Kadam