Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Timeline
Generic

Vishal Khanna

Instructional Designer
Kensington

Summary

Hello! My career objective is to broaden my experience and skills in Content Creation, Assessment Development, E-Learning, Learning and Development, Instructional Design, Course Development, Training and Assessing and Resource Management space utilising Knowledge in Information Technology, Networking, Web Development, Digital Media, Business Analysis, Project Management, and Broadband Network industry sectors in an online environment. By planning, directing and managing activities of an organisation to ensure technical documents, meet standards and with industry network and utilisation of resources or any other function where business and technology needs, would use research, knowledge and analytical, academic investigation skills. With experience and understanding of documentation, implementation systems maximise efficiency and ensure ethical and legal business conduct. The applied position fits my profile, looking for working from home (WFH) role, and I am open to the opportunity for remote off- site career interests.

Overview

24
24
years of professional experience
1
1
year of post-secondary education

Work History

Instructional Designer - Learning & Development

IMVC
Melbourne
01.2022 - Current

Responsibilities

▪ Design the structure of a program using pre-existing resource materials.

▪ Develop a delivery schedule and sequential plan for program delivery.

▪ Assist and coordinate Training and Assessment Strategies development.

▪ Identify and collaborate with any Industry partners for input into Training and Assessment Strategies.

▪ Review resource materials, with minor adaptations, customisation where required.

▪ Develop Training Needs Analysis (TNA) for training and development of resources and assessment.

▪ Ensure training material for qualifications on the organisation's scope as per the training packages of qualifications.

▪ Review and revise training and assessment resources and documentation.

▪ Liaise and coordinate activities with subject matter experts (SMEs), vendors, industry consultants and other departments.

▪ Provide support for the courses about developing learning materials and assessments, facilitating training and evaluation.

▪ Assist in the development and reediness of systems for the organisation's scope of registration:

o Certificate III in Information Technology

o Certificate III in Screen Media

o Certificate IV in Project Management

Instructional Designer

Obvious Choice Consulting Group
Melbourne
04.2022 - Current

Responsibilities

▪ Update resources used to deliver Competency-Based Training programs.

▪ Competency mapping of resources performance and knowledge indicators.

▪ Support the transition of the current PUA competency training package to align with PUA19.

▪ Design and develop of RPL assessment packs for assessors and learners.

▪ Design and development of delivery guides for trainers and reference guides for learners.

▪ Adopt principles of adult learning and instructional design and apply best practices.

▪ Partner with subject matter experts (SMEs), vendors, industry consultants and other departments.

▪ Develop Training Needs Analysis (TNA) for training and development of resources and assessment.

Instructional Designer and Course Developer

Monarch
Melbourne
06.2021 - 12.2021

Responsibilities

▪ Grade student assessments completing all necessary documentation per Institute’s policies and procedures

▪ Participate in and implement continuous improvement for the courses using Institute’s corrective action process.

▪ Participate in validation and moderation activities meetings to review training assessment processes.

▪ Assist the quality assurance team in implementing improvements to meet compliance requirements.

▪ Provide content design advice for website redesign and support content migration.

▪ Work with UX design team, contribute content design to the development of prototypes for the new design system.

▪ Conduct an audit of current web content, developing a content roadmap and manage content migration process.

▪ Assist the quality assurance team with internal and external audits, including rectification plans, as required.

▪ Utilise Totara-portal (LMS), and Salesforce (CRM) resources to coordinate e-learning and project activities.

▪ Ensure training material for qualifications on the scope of the college as per the training packages of qualifications.

▪ Utilise eLearning design tools storyline, rise, CS5 suite on projects to review and revise resources and documentation.

▪ Liaise and coordinate activities with subject matter expert’s and other departments.

▪ Provide feedback to the Senior Management on course participants, the course, staff, clients of the Institute.

▪ Provide support for the courses about developing learning materials and assessments, facilitating training and assessment.

  • ▪ Develop, update, publish content, coordinate courses in the areas: o Certificate IV in Information Technology
  • o Diploma of Information Technology
  • o Diploma of Leadership and Management
  • o Diploma of Project Management

Course Developer and LMS Support

Angad Australian Institute of Technology
Melbourne
01.2017 - 12.2021
  • Report of student results, recording daily lessons in weekly and unit planners in the curriculum
  • Develop course curriculum, course outlines, learning strategies to motivate student learning
  • Facilitate and discuss assessment tasks, progress, projects, group and individual assessments with participants
  • Conduct assessment interviews, competency conversations and maintaining relationships with participants
  • Access and develop information resources for curriculum development and training support
  • Develop and review course curriculum, course outlines and learning and assessment strategies
  • Utilise Moodle-portal (LMS), and resources to coordinate e-learning and project activities
  • Upgrade, plan and prepare of training documentation for course curriculum
  • Ensure training material for qualifications on the scope of the college as per the training packages of qualifications
  • Explore, and prepare applications for extension to scope as per TGA, and ASQA guidelines
  • Develop RPL tools, assessments, learning tools, training plans and sequencing with Compliance and Training Manager
  • Assist in learning, training, and development; administer the student database management system
  • Liaise with industry; stakeholders coordinate activities with training, campus managers and other departments
  • Develop, update, publish content, coordinate courses in the areas:

Training Consultant

Upskilled
St. Leonards
07.2020 - 06.2021
  • Conduct training and assessments and assist all students to achieve their training goals
  • Administration and maintenance of complete records relation to courseware and resources
  • Other tasks and activities as directed by RTO Manager to support work of the Upskilled Institute
  • Attend scheduled meetings, training workshops, implementing student policies, and self-managing curriculum
  • Discuss tutorials, online tests, presentations, projects, group and individual assessments to students
  • Keep track of student’s attendance and course progress with regular reports to administration, RTO Manager
  • Assess student competencies, follow Upskilled policies & procedures
  • Complete all required documentation in support of training delivery
  • Maintaining trainer currency, training and vocation.

Training Consultant and Systems Support

New Horizons Learning Centres
Melbourne
01.2019 - 12.2019
  • Deliver structured, flexible, training sessions and assist all learners to achieve their training goals
  • Attend weekly VET scheduled meetings, implementing student policies, and self-managing curriculum
  • Discuss tutorials, online tests, presentations, projects, group and individual assessments to students
  • Prepare projects on going for students on desktop, notebook, LAN and on-line design applications
  • Keep track of student’s attendance and course progress
  • Assess student competencies, follow New Horizons policies & procedures
  • Complete all required documentation in support of training delivery
  • Maintaining trainer currency, training, and vocation.

Compliance Officer and Training Administrator

Max Therapy – Institute
Melbourne
01.2017 - 12.2018
  • Oversee and maintain quality and information systems underpinning Standards and Legislation
  • Manage and maintain strategic business plan, action plan and implementation plan for the business
  • Manage portfolio and delivery of programs and projects on the scope of business
  • Review and improve business processes and oversee course quality and curriculum
  • Assess and supervise staff, develop, implement and monitor and assess programs, maintain data, report documentation
  • Review and monitor all trainer and assessor, administrative staff on regulatory obligations
  • Monitor and enforce compliance with company policies/procedures, regulation, legislation and standards
  • Participate and manage the process for audit, risk management and co-conduct scheduled internal audits
  • Ensure the organisation's continuous improvement strategies and processes are effective and recorded
  • Maintain, update and review Quality Management System documents and process mapping of systems.

Operations and Compliance Lead

Care Choice - Training Institute
Dandenong
01.2016 - 12.2016
  • Ensure organisation policies, processes, procedures are current and reflective of internal practices
  • Manage portfolio and delivery of programs across multi-campus in a classroom and blended programs
  • Manage training products, implement and assess programs, produce reports from VETtrak Student Management System
  • Oversee operational compliance activities across all campuses and report non-compliances
  • Conduct compliance-related education and training for internal staff including PD industry, and currency
  • Review and improve business processes and oversee course quality and curriculum
  • Manage the day-to-day operations and staff, fostering collaborative work practices
  • Assess and supervise staff, develop, implement and monitor and assess programs, maintain data, report documentation
  • Ensure training material for qualifications on the scope of the college as per the training packages of qualifications
  • Explore, and prepare applications for the extension to scope as per TGA and ASQA guidelines
  • Participate in validation and moderation of training material and conduct faculty meetings
  • Participate in the preparation and implementation of processes to facilitate program delivery
  • Participate in internal organisational coordination and consultative meetings, and forums
  • Document and maintain staff contracts, professional development, staff records, and files and trainer’s skills matrix
  • Ensure internal audit and review results for continuous improvement and risk management
  • Oversee compliance activities, operations and manage the process of transition and implementation of training packages
  • Provide advice, recommendations to Senior Management to implement systems and procedures to support compliance.

Academic Lead

Vishal Khanna Page, Education Access Australia
Melbourne
07.2014 - 12.2015
  • Manage portfolio and delivery of programs across multi-campus in an online, classroom and blended programs
  • Report to Director and CEO on governance of operational and compliance activities
  • Ensure training material for qualifications on the scope of the college as per the training packages of qualifications
  • Explore, and prepare applications for extension to scope as per TGA, and ASQA guidelines
  • Participate in validation and moderation of training material and conduct faculty meetings
  • Manage and coordinate staff at different department across multi-campus environment
  • Manage the development and implementation of resources, program evaluation and feedback instruments
  • Participate in the preparation and implementation of processes to facilitate program delivery
  • Implement online programs on Moodle (LMS), Share-point platforms within the organisation
  • Represent organisation at industry network, special interest groups and relevant industry network forums
  • Assist the Senior Management to oversee that compliance and quality procedures are up to date
  • Document and maintain staff contracts, professional development, staff records, and files and trainer’s skills matrix
  • Oversee compliance activities, operations and manage the process of transition, implementation of training packages
  • Provide advice and recommendations to Senior Management to implement systems, procedures to support compliance
  • Ensure validation and moderation of qualifications is planned, implemented in the academic, and industry board.

Program Lead

Swinburne University of Technology
Hawthorn
01.2008 - 06.2014
  • Lead and manage programs in line with strategic priorities set by Learning and Development department managers
  • Report to Department Manager, and Director on governance of operational and compliance activities
  • Register and update courses on scope of registration, skills recognition and development of resources
  • Lead and mange programs, training and development of training plans, learning and assessment strategies
  • Coordinate information resources for curriculum development and training support
  • Plan and manage technical performance and customer relationship in projects through to implementation
  • Manage assessment tasks, activities, projects, group and individual assessments with participants
  • Plan and Manage and review course curriculum, course outlines and learning and assessment strategies
  • Liaise with industry skills council (Australian Solar Council, Energy Safe Victoria, EE-OZ), other NBN Co
  • Providers
  • Coordinate RPL tools, assessments, learning tools, training plans and sequencing with department managers
  • Provide advice to participants in profiling, assessment tasks, competencies, and on-the-job methods of training
  • Liaise and coordinate activities with industry clients (Phillips, Australia Post, Schneider, Clipsal) other departments
  • Manage timetabled classes, courses, and assessments of student work, and performance assessments
  • Manage online tests, presentations, projects, group and individual assessments to students
  • Design and coordinate skill base from resources encompassing ICT, UEE and BSB training packages
  • Monitor, update and evaluate progression of the development of training packages and resources
  • Coordinate program schedule using Microsoft Project, OneNote, Word, Excel and PowerPoint software
  • Coordinate online, short courses learning and development activities using Learning Management System
  • Attend and coordinate information session, enrolment, and industry showcase and trade fair
  • Manage national programs, short courses portfolio to schedule activities in line with strategic priorities
  • Coordinate development of projects for student expo, conferences and industry-based projects
  • Coordinate industry projects for students on desktop, notebook, LAN and on-line design applications
  • Coordinate status reports, progress reports and other documentation for HR, L&D team and line mangers
  • Conduct profiling sessions, assessment interviews and competency conversations with participants
  • Attend compliance audit meetings, collate and review course resources, assist with audit checks and standards.

Business Services Program Coordinator

Australia Post
Melbourne
07.2006 - 12.2007

Course Developer and Curriculum Maintenance Coordinator

The Didasko Group
Malvern
01.2005 - 06.2006
  • Report to Curriculum Manager and General Manager on governance of resource development and compliance activities
  • Develop and coordinate courses to the needs of the industry clients and employers
  • Coordinate and maintain quality curriculum products for Didasko Learning Institute
  • Establish, manage and implement development and curriculum quality standards
  • Design and manage skill base from Didasko resources around ICA05, BSB07 training packages
  • Review and Order resources, courseware suited to self-direction and remote learning
  • Assist and coordinate services to manage the projects, products and associated collateral
  • Maintain relationships with all stakeholders and establishing sound intelligence gathering system
  • Assist and provide administrative support to the team for travel, and resource management Coordinate course curriculum, course outlines, learning strategies to motivate stakeholder learning
  • Coordinate projects on going for students on desktop, notebook, LAN and on-line design applications.

Project Training Officer

Telstra
Melbourne
06.2003 - 12.2005
  • Conduct seminars, sessions on network security, monitoring & surveillance processes
  • Coordinate quality security service to customers and maintaining effective workplace relationships
  • Conduct sessions on using time management skills, scheduling and overcoming deadlines
  • Provide training in report writing, maintaining database, protecting and storing of information
  • Develop and maintain an understanding of stakeholder’s requirements
  • Provide project management services to manage the projects, products and associated collateral
  • Maintain relationships with all stakeholders and establish sound intelligence gathering system
  • Data monitoring and alarm systems, network management, physical and electronic access security.

Education

Graduate Certificate - Compliance and Risk Management

Governance, Risk And Compliance Institute
Sydney
12.2021 - 09.2022

BSB50820 Diploma of Project Management - undefined

BSB51918 Diploma of Leadership and Management - undefined

Certificate IV in Training and Assessment - undefined

Diploma of Vocational Education and Training - undefined

ACG Global College

Master of Education and Training Management - undefined

Swinburne University of Technology

Bachelor of Digital Media - Multimedia

Deakin University

Certificate in Project Management Specialisation - undefined

Southern Cross University

Certificate in IT Support Specialisation – - undefined

Certificate in Project101x: Project Management - undefined

University of Adelaide

Certificate in Google Data Analytics - undefined

Certificate in Assessment of Recognition of Prior Learning - undefined

Chisholm TAFE

Certificate in Electro Technology and Wireless Communications - undefined

Chisholm TAFE

Certificate in Installation of Surveillance Security Systems - undefined

Chisholm TAFE

Skills

PwC Skills for AustraliaAustralian Industry and Skills CommitteeMicrosoft Education and Product SupportDigital Imaging and Authoring Adobe Creative Cloud Suite, Photoshop, In-design, Flash, Canvas, Articulate 360, Storyline 360, RiseExpression Web, Acrobat DCLearning Management Systems Moodle, Adobe Captivate, Blackboard Learning, VETtrak, aXcelerate, Skillsoft, TalentStudent Management Systems Wise Net, Ebacus, VETtrakContent Management Systems SharePoint, WordPressCustomer Relationship Systems Salesforce, ZendeskOperating Systems MS Windows/Server/Azure, Apple OSXCommunication Platforms VMware Workstation, Parallel Desktop, Virtual Box, VM FusionSoftware Packages MS Office 365 (Word, Excel, Outlook, PowerPoint, Visio, Project), Hosting, DNS Transfer, WebServer, FTP, Custom web design, Bio Crypter21, C-Cure station, BACS, Seibe18, Network viewerWimba, Zoom, Google Suite, Skype, Packet Tracer, Software installation, CCTV surveillanceHardware and Equipment Installation, Upgrade, Wireless data transfer, Router configuration, Switch-patch panel, PCConstruction, Troubleshooting, Printing, Scanning, Digital CameraProfessional MembershipsConferences, Network, Discussions and SubscriptionsProfessional Development and CreditsComputing Skills: Applications and Languages

Accomplishments

  • Course Development Project: ICT courses – 2021 Course Development Project: Business courses – 2021 SharePoint: Annual Report Implementation Project – 2019 Tweek! Document Management System Integration Project – 2018 Virtualisation: Lab Design and Course Implementation Project – 2018 Google Suite: Course Implementation Project – 2018 SharePoint Document File Management: Implementation Project – 2016 VETtrak (LMS) Trainer and Student Portal: Implementation Project – 2016 Moodle (LMS): Content Development and Transition Project – 2015
  • January 2022 - Current
  • Instructional Designer - Learning and Development (WFH / remote)
  • Inner Melbourne VET Cluster (80 Market Street, Melbourne, Victoria)
  • Responsibilities Design the structure of a program using pre-existing resource materials
  • Develop a delivery schedule and sequential plan for program delivery
  • Assist and coordinate Training and Assessment Strategies development
  • Identify and collaborate with any Industry partners for input into Training and Assessment Strategies
  • Review resource materials, with minor adaptations, customisation where required
  • Develop Training Needs Analysis (TNA) for training and development of resources and assessment
  • Ensure training material for qualifications on the organisation's scope as per the training packages of qualifications
  • Review and revise training and assessment resources and documentation
  • Liaise and coordinate activities with subject matter experts (SMEs), vendors, industry consultants and other departments
  • Provide support for the courses about developing learning materials and assessments, facilitating training and evaluation
  • Assist in the development and reediness of systems for the organisation's scope of registration: o Certificate III in Information Technology o Certificate III in Screen Media o Certificate IV in Project Management
  • April 2022 - Current
  • Instructional Designer – Learning and Development (WFH / remote)
  • Obvious Choice Consulting Group (31 Queen Street, Melbourne, Victoria)
  • Responsibilities Update resources used to deliver Competency-Based Training programs
  • Competency mapping of resources performance and knowledge indicators
  • Support the transition of the current PUA competency training package to align with PUA19
  • Design and develop of RPL assessment packs for assessors and learners
  • Design and development of delivery guides for trainers and reference guides for learners
  • Adopt principles of adult learning and instructional design and apply best practices
  • Partner with subject matter experts (SMEs), vendors, industry consultants and other departments
  • Develop Training Needs Analysis (TNA) for training and development of resources and assessment
  • June 2021 – December 2021
  • Instructional Designer and Course Developer (WFH / remote)
  • Monarch Institute (10-16 Queen Street, Melbourne, Victoria)
  • Responsibilities Grade student assessments completing all necessary documentation per Institute’s policies and procedures Participate in and implement continuous improvement for the courses using Institute’s corrective action process
  • Participate in validation and moderation activities meetings to review training assessment processes
  • Assist the quality assurance team in implementing improvements to meet compliance requirements
  • Provide content design advice for website redesign and support content migration
  • Work with UX design team, contribute content design to the development of prototypes for the new design system
  • Project(s) – Transition and Implementation
  • Professional Experience
  • Project(s) – Transition and Implementation
  • Resume: Vishal Khanna Page | 3 Conduct an audit of current web content, developing a content roadmap and manage content migration process
  • Assist the quality assurance team with internal and external audits, including rectification plans, as required
  • Utilise Totara-portal (LMS), and Salesforce (CRM) resources to coordinate e-learning and project activities
  • Ensure training material for qualifications on the scope of the college as per the training packages of qualifications
  • Utilise eLearning design tools storyline, rise, CS5 suite on projects to review and revise resources and documentation
  • Liaise and coordinate activities with subject matter expert’s and other departments
  • Provide feedback to the Senior Management on course participants, the course, staff, clients of the Institute
  • Provide support for the courses about developing learning materials and assessments, facilitating training and assessment
  • Vishal Khanna Page | 7 Grading and assessment on Learning Management Systems Workshop Active learning in remote classes Workshop Workshop virtual classrooms using key functions for teaching Training Package: Moderation and Participation Data informed learning and teaching: Dashboard survey Training Package: Moderation and Participation Higher Ed Services: the Leader’s Challenge at HE services Refresher Standards for RTO’s 2015 Understanding AQF Volume of Learning Effective Training and Assessment Strategy TEQSA Conference - Partnerships Driving Quality TAFE Directors Australia Strategic Presentation and Discussion Tweek! Document Management System, Victorian Network Conference Victorian Universities Compliance Network Conference ATEM National Institutional Policy Network Conference

Affiliations

Member - Project Management Institute Individual Member - Governance, Risk and Compliance Institute Affiliate Member - Governance Institute of Australia Member - International Compliance Association Registered Member - National Centre for Vocational Education Research Registered Member - Innovation and Business Skills Australia

Additional Information

  • Develop, update, publish content, coordinate courses in the areas:

Timeline

Instructional Designer

Obvious Choice Consulting Group
04.2022 - Current

Instructional Designer - Learning & Development

IMVC
01.2022 - Current

Graduate Certificate - Compliance and Risk Management

Governance, Risk And Compliance Institute
12.2021 - 09.2022

Instructional Designer and Course Developer

Monarch
06.2021 - 12.2021

Training Consultant

Upskilled
07.2020 - 06.2021

Training Consultant and Systems Support

New Horizons Learning Centres
01.2019 - 12.2019

Course Developer and LMS Support

Angad Australian Institute of Technology
01.2017 - 12.2021

Compliance Officer and Training Administrator

Max Therapy – Institute
01.2017 - 12.2018

Operations and Compliance Lead

Care Choice - Training Institute
01.2016 - 12.2016

Academic Lead

Vishal Khanna Page, Education Access Australia
07.2014 - 12.2015

Program Lead

Swinburne University of Technology
01.2008 - 06.2014

Business Services Program Coordinator

Australia Post
07.2006 - 12.2007

Course Developer and Curriculum Maintenance Coordinator

The Didasko Group
01.2005 - 06.2006

Project Training Officer

Telstra
06.2003 - 12.2005

BSB50820 Diploma of Project Management - undefined

BSB51918 Diploma of Leadership and Management - undefined

Certificate IV in Training and Assessment - undefined

Diploma of Vocational Education and Training - undefined

ACG Global College

Master of Education and Training Management - undefined

Swinburne University of Technology

Bachelor of Digital Media - Multimedia

Deakin University

Certificate in Project Management Specialisation - undefined

Southern Cross University

Certificate in IT Support Specialisation – - undefined

Certificate in Project101x: Project Management - undefined

University of Adelaide

Certificate in Google Data Analytics - undefined

Certificate in Assessment of Recognition of Prior Learning - undefined

Chisholm TAFE

Certificate in Electro Technology and Wireless Communications - undefined

Chisholm TAFE

Certificate in Installation of Surveillance Security Systems - undefined

Chisholm TAFE
Vishal KhannaInstructional Designer