Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
ProjectManager
Vishal Khatri

Vishal Khatri

Mumbai

Summary

  • Objectives: To work with a company of repute to effectively utilize my expertise in marketing with service and workfor self-development and also the development of the organization I work for. Profile:
  • Keen Strategist, adept at creating innovative Strategies and formulating business developmentpolicies for accelerated growth of the organization and costoptimization
  • Possesses the competence to complete the work assigned without compromising on qualityunder all circumstances using a combination of organizational and presentationskills.
  • A Strong team leader / player,training,guiding and motivating teams of professionals towardsmaximum output with exception consensus building, negotiation and interpersonal skills,analytical mind and comprehensive problem detection/ solvingabilities.Core competencies
  • Adaptability , Strong interpersonal Skills ,Team player ,Positive attitude

Overview

15
15
years of professional experience

Work History

Project manager

Tata consultancy
Mumbai
02 2019 - Current


  • PMO ( Project management office )
  • aligning project management tasks with the organization’s overall strategy and goals. It oversees all program and project management
  • includes enterprise resources planing then procument and purchasing .
  • buget of contract and the volume of work and resources
  • connecting to BRM team
  • indulging the ISU lead and top management
  • Specifying response times: Define priority levels for common issues, and specify response and resolution times for each level
  • SLA compliance -
    and maintain response time targets, and make sure you have the resources to meet them.
    Make sure both you and the customer know what to expect from each other
    Define priority levels for common issues, and specify response and resolution times for each level.
  • Revenue and growth  -
    This phase is characterized by identifying potential customers, understanding their specific requirements, and tailoring solutions to meet those needs.
  • CSAT scores can help businesses understand specific aspects of the customer experience. Businesses measure customer satisfaction to help with retention, which is a key factor for long-term growth
  • Margin and improvements
    Improve customer retention: It's more expensive to attract new customers than to keep existing ones.
    Implementing cost-control measures can help improve profit margins.
  • need to maintain the Fluidity tracker.
  • Billing single invoice genrating and billing entity invoice.
  • Project Management Office is an office or department within an organization that defines and maintains standards for project management. The Project Management Office provides guidance and standards in the execution of projects. They create tangible goals, aligned with the overall organization's vision, and ensure all targets are met.
  • Risk Management project risk assessments at the portfolio level. This allows companies to identify common risks across their projects that can be managed at the organization level
    This involves evaluating the performance of current mitigation measures, identifying new risks, and making adjustments to the risk management plan.
  • Guidance comes in the forms of project templates, standardized processes, education and methodology recommendations. Think of the PMO as your project support - they sit in the middle of a project team, offering structure and assistance.
  • That said, it's worth noting that PMO
  • But, if your organization runs multiple cross-functional projects
  • Project managers are in charge of projects from initiation to close,making sure the work gets done efficiently and satisfactorily
  • Collaboration & Revenue growth
    teams become more accountable for the success of the project and can more easily identify any potential issues. Improved quality: Collaboration allows for more thorough and effective quality control, as team members are able to review each other's work and provide constructive feedback.
  • As teamleaders with day-to-day schedules that are constantly changing, a staticproject manager
  • Days can be filled with planning the project process,creating a budget, managing a team or communicating with clients
  • The role of a project manager is multifaceted. These professionals must have a comprehensive understanding of project life cycles, effective communication skills, and the ability to navigate through various challenges that may arise — not an easy feat.
  • In this article, we will delve into the key roles and responsibilities of a project manager, shedding light on their pivotal contributions and the strategies they use to deliver successful projects



Sales Manager, Relationship manager

Vodafone India limited
Mumbai
04.2010 - 01.2015
  • Joined 4 th, 31 st may
  • Identifying key areas for targeting new dataclientele
  • Understanding the organization objectives and interpreting the same while acquiring newclientele
  • Handling Store in absence of Storemanager
  • Handling Infrastructure related issues & forward to concern team /department
  • Process & InventoryAudits
  • Conducting Product and sales briefing on dailybases
  • RosterManagement
  • Managing the Store to achieve MonthlyTarget
  • Maintaining Daily and weekly salesReports
  • Ensuring 100% Quality onFloor
  • Handling all type ofescalations

SME

Cognizant Technologies Solutions
Mumbai
07 2018 - 01 2019
  • Worked on TTN, WTN, STF, RTN, FTR &RTP
  • Validating artefacts sent by Delivery Partner after completing field work for fixing FTTNinfrastructure
  • Worked on TTN, WTN, STF, RTN, FTR &RTP
  • Investigating on Data quality report for the team and rectifying errors for theteam
  • Streamlining the process of receiving artefacts from the delivery partners and fieldtechnicians
  • Cross-skilled on CRG Briefing queue to get hands on experience of how the work is allocatedto the Delivery Partner for Communication Technician to work on the faults to berehabilitated
  • Rehabilitation of faults in the passive copper network, post-RFS and within the currentnetwork designfootprint
  • Creating work orders to remove/replace loading coils, bridge taps, untwisted lead-in, wet/badjoints/cables within 40 businessdays
  • Determine further remediation required and provide a solution on or before the remediationtarget date
  • Creating plans to perform replacement of wet, exposed, gel-affected, or damaged joints
  • Could also include corroded connectors within a joint, where the joint is stillsuitable
  • Determine further remediation required and provide a solution on or before the remediationtarget date
  • Creating plans to perform replacement of wet, exposed, gel-affected, or damaged joints
  • Could also include corroded connectors within a joint, where the joint is stillsuitable

Senior Collections Specialist

Club Mahindra Holidays
Navi Mumbai
10 2015 - 1 2018
  • Handling the team & ensuring the Targets need toaccomplish
  • Handling & managing the Escalated Accounts, Maintaining their Attendance Tracker,DCR's
  • Being a Leading Company It Provides the Best Experience to yourplans
  • Ability to foster a cooperative work environment. Employee development and performance management skills. Knowledge of budgeting, cost estimating, and fiscal management principles and procedures

Education

B Com -

Kanpur University

H.S.C - Commerce

Gurukul Vidya mandir

MBA - Operation Management

Rajiv Gandhi University

Skills

  • project management skills because they help delegate and prioritize tasks, manage resources, analyze problems, report progress, and analyze project performance
  • Project management
  • Budgeting
  • Stakeholder engagement
  • Risk management
  • Resource allocation
  • Customer relationship management
  • Performance monitoring
  • Process improvement
  • Problem solving
  • Team leadership
  • Effective communication
  • Staff training and mentoring
  • Strategic planning
  • Time management
  • Data review
  • Contract management
  • Budgeting and forecasting
  • Project tracking
  • Project planning
  • Multi-stakeholder asset management
  • Project scope

Additional Information

  • Awarded via Certificate for Magic Maker for CustomerObsession in Vodafone (Ind)
  • Awarded via Certificate for Best Sales Manager of Quartermonth. Vodafone (Ind)
  • Awarded best perfomer for quater month In TCS

Languages

English
First Language
Hindi
Beginner
A1
Marathi
Beginner
A1

Timeline

Sales Manager, Relationship manager

Vodafone India limited
04.2010 - 01.2015

Project manager

Tata consultancy
02 2019 - Current

SME

Cognizant Technologies Solutions
07 2018 - 01 2019

Senior Collections Specialist

Club Mahindra Holidays
10 2015 - 1 2018

B Com -

Kanpur University

H.S.C - Commerce

Gurukul Vidya mandir

MBA - Operation Management

Rajiv Gandhi University

Similar Profiles

CREATE PROFILE
Vishal Khatri