VISHAL KUMAR

• Supported the team for a smooth transtion from standalone hotel to IHCL seleQtions.
• Learn the new software and systems for IHCL.
• Align focus and priorities for entire operations team.
• Responsible for brand evelopment in local market through key sales & marketing activities targeting leisure and business clients.
• Lead and assist sales & marketing team to achieve / exceed the business revenue targets by hotel and region.
• Product presentations to key agents , wholesalers and corporate for new FIT / Group business.
• Responsible for team sales actions and review their performance as per their portfolio.
• Increased premium volume sales through all key luxury agents.
• Developed and initiates sales leads to maximize the utilization of resources and manpower.
• Managed and motivated sales team to increase revenue [50]% in 6 months
• Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions
• Maximized profitability with effective pricing structures, aligning offerings with market demand while maintaining competitive positioning

• • Support the hotel to improve on the performance metrics.
• • Align focus and priorities for entire operation team.
• • Improved Trip advisor ratings.
• • Responsible for brand development in local Market through key Sales & Marketing activities targeting leisure and business clients.
• • Lead and assist sales & marketing team to achieve/ exceed the business revenue targets by hotel & region.
• • Product presentation to key agents, wholesalers, and corporate for new FIT/ Group business.
• • Responsible for all key OTA’s business and revenue with customized packages and promotion on brand website
• • Designing Sales & Marketing plan for South Asia Market, annual and quarterly budgeting, executing the marketing strategies and sales promotion.
• • Responsible for team sales actions and review their performance as per their portfolio.
• • Increased premium volume sales through all key luxury agents.
• • Developed and initiates sales leads to maximize the utilization of resources and manpower.
• Implemented CRM systems to enhance customer data management, enabling more effective targeting of sales efforts
• Increased sales revenue by implementing targeted marketing strategies and cultivating strong client relationships
• Fostered a culture of continuous improvement within the department by regularly assessing performance metrics, providing constructive feedback, and motivating staff members to excel in their roles
• Built a high-performing sales team through strategic recruitment, training, and mentorship initiatives

• Responsible for brand development through constant awareness of our offers and promotions in South Asian Market through key Sales & Marketing activities targeting leisure and business clients.
• Lead and assist sales & marketing team to achieve/ exceed the business revenue targets by hotel & region.
• Product presentation to key agents, wholesalers, and corporates for new FIT/ Group business.
• Responsible for all key OTA’s business and revenue with customized packages and promotion on brand website
• Designing Sales & Marketing plan for South Asia Market, annual and quarterly budgeting, executing
the marketing strategies and sales promotion.
• Organizing road shows, Fams, participating in Trade shows in South Asian Markets.
• Responsible for team sales actions and review their performance as per their portfolio.
• Increased premium volume sales through all key luxury agents.
• Developed and initiates sales leads to maximize the utilization of resources and manpower.
• Ranked as No 1 in Trip advisor.

• • Headed the Sales Team and Coordination all keys’ Sales & Marketing activities to achieve desired budget.
  • Increased corporate and travel agency business.
  • Product presentation to all leading consortia like AMEX, FCM, HRG, CWT, BCD and Uniglobe on pan India basis.
  • Responsible for all key OTA’s business and revenue with customized packages and promotion which has been increased by 200% growth YOY through Agoda, MMT, Expedia.
  • Designing Sales & Marketing plan annual and quarterly budgeting, executing the marketing strategies and sales promotion.
  • Handled Ministry of External Affairs summit – HEART OF ASIA – with Two Head of State visit (Prime minister India - President Afghanistan and 40 foreign ministers stay in the hotel.

• • Headed the Sales Team and Coordination all keys Sales & Marketing activities to achieve desired budget.
  • Increased corporate and travel agency business.
  • Product presentation to all leading consortia like AMEX, FCM, HRG, CWT, BCD and Uniglobe on pan India basis.
  • Designing Sales & Marketing plan annual and quarterly budgeting, executing the marketing strategies and sales promotion.

• Responsible for brand development through constant awareness of our offers and promotions in South Asian Market through key Sales & Marketing activities targeting leisure and business clients
• Lead and assist sales & marketing team to achieve/ exceed the business revenue targets by hotel & region
• Product presentation to key agents, wholesalers, and corporates for new FIT/ Group business
• Responsible for all key OTA's business and revenue with customized packages and promotion on brand website
• Designing Sales & Marketing plan for South Asia Market, annual and quarterly budgeting, executing the marketing strategies and sales promotion
• Organizing road shows, Fams, participating in Trade shows in South Asian Markets
• Responsible for team sales actions and review their performance as per their portfolio
• Increased premium volume sales through all key luxury agents
• Developed and initiates sales leads to maximize the utilization of resources and manpower
• Ranked as No 1 in Trip advisor.

• Headed the Sales Team and Coordination all keys' Sales & Marketing activities to achieve desired budget
• Increased corporate and travel agency business
• Product presentation to all leading consortia like AMEX, FCM, HRG, CWT, BCD and Uniglobe on pan India basis
• Responsible for all key OTA's business and revenue with customized packages and promotion which has been increased by 200% growth YOY through Agoda, MMT, Expedia
• Designing Sales & Marketing plan annual and quarterly budgeting, executing the marketing strategies and sales promotion
• Handled Ministry of External Affairs summit - HEART OF ASIA - with Two Head of State visit (PM of India and President of Afghanistan) and 40 foreign ministers stay in the hotel.

• Headed the Sales Team and Coordination all keys Sales & Marketing activities to achieve desired budget
• Increased corporate and travel agency business
• Product presentation to all leading consortia like AMEX, FCM, HRG, CWT, BCD and Uniglobe on pan India basis
• Designing Sales & Marketing plan annual and quarterly budgeting, executing the marketing strategies and sales promotion.

• Responsible for all sales activities and personnel involved in Sales and Marketing department.
• Responsible for Setting both annual / monthly sales targets for the team (Sales Manager, Assistant Managers and Sales Executives) for 6 properties.
• Set up the entire marketing plan and launch of new mid-market brand EFFOTEL in Indore. Ranked as No 1 in Trip advisor.
• Set up the RSO teams in the METRO Cites
• Budget planning and marketing plan for opening for the NEW luxury brand opening in KOHLAPUR.
• Taking care of inbound business from the Travel Agents for series business and ad-hoc.
• Handling RFP & OTA’s & Handling online Revenue for the Hotel. Formulating budget for existing and upcoming property for 2015-16.
• Develop annual marketing plan and plan week to week sales activities with a view to maximize productivity and promotion money.
• Handling the MICE events like: 31st IATO Convention / ISGCON / IDA – MP Chapter / ISRA all are approx 1000 pax convention

• • Headed the Sales Team and Coordination all keys Sales & Marketing activities to achieve desired budget.
  • Increased corporate and travel agency business.
  • Product presentation to all leading consortia like AMEX, FCM, HRG, CWT, BCD and Uniglobe on pan India basis.
  • Designing Sales & Marketing plan annual and quarterly budgeting, executing the marketing strategies and sales promotion.

• Involved in the Opening of INDIA’S first transit hotel.
• Handle all the SOP & Planning of first transit hotel.
• Prepared the business plan for the hotel.
• Overseeing entire gamut of sales operations & ensuring optimum business growth.
• Attending ITB – WTM to interact with the FTO to promote the hotel.
• Contracting with the LOCAL / FTO as per the nature of the Hotel business.
• Taking care of Crew Contracts & Airlines Business.
• Finalizing and executing annual contract agreements with TMC’s/ Agencies.

• Setting monthly / yearly individual targets for the team (Assistant Managers and Sales Executives)
• Taking care of Crew Contracts & Airlines Business.
• Developing & maintaining relationship with Embassy & High Commission
• Handle ORACLE Annual Kick off – 400 pax In-house Conference.
• Handling RFP.

• Setting monthly / yearly individual targets for the team (Assistant Managers and Sales Executives)
• Taking care of Crew Contracts & Airlines Business.
• Developing & maintaining relationship with Embassy & High Commission
• Handle Flextronics annual in-house conference for 250 pax in a row for Three Years
• Handle Philips Global CEO meet
• First Time given the DUAL PRICING for the Crew Contracts
• Handling RFP.

• Taking care of Leisure & Corporate Market.
• Set Up the best Rafting Camps in Rishikesh.
• First time ever done set up the Luxury camping in Chardham and promotion of the same in Indian Market.

* Distinction of establishing corporate sales in 2000.
*. Successfully achieved over 40% more of the pre-set target in 2001.