Vishal Kumar
Noida,India
Summary
Offering strong foundation in leadership, team collaboration, and problem-solving. Knowledgeable about customer service, conflict resolution, and time management. Ready to use and develop communication, organisational, and decision-making skills in [Desired Position] role.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
9
9
years of professional experience
Work History
Assistant manager
Teamlease service pvt Ltd (rbl bank credit card)
Noida , India
09.2024 - Current
- Handled customer complaints effectively, restoring trust in our brand.
- Minimised inventory loss for improved profit margins.
- Provided support to manager during audits, ensuring accurate reports.
Junior associate
Kotak Mahindra Bank
Noida , India
01.2024 - 08.2024
- Collaborated with diverse teams for improved workflow and communication.
- Maintained a high level of confidentiality whilst handling sensitive information, safeguarding company reputation.
- Handled customer queries effectively leading to higher satisfaction rates.
Relationship executive
Teamlease service pvt Ltd (sbi credit card)
Noida , India
04.2018 - 12.2023
- Assisted in the development of sales pitches for attracting new clientele.
- Fostered strong client relationships through consistent communication and being attentive to their needs.
- Kept up-to-date about latest industry developments to provide valuable insights to clients when necessary.
Factory worker
Himalaya drug company
Pinjore , India
05.2016 - 10.2017
- Replenished supplies to prevent downtime in production.
- Fed machinery with materials or equipment at steady pace to prevent blockages or damage.
- Performed routine checks on equipment, ensured optimal functionality at all times.
Education
Bachelor of Arts - History
Baba Bhimrao Ambedkar University (Muzaffarpur)
Sitamarhi 03.2022
Intermediate - Commerce
Gulab memorial college
Bettiah 04.2013
Skills
Marketing strategies
Staff management
Digital marketing
Creative thinking
Public speaking
Leadership skills
Timeline
Assistant manager
Teamlease service pvt Ltd (rbl bank credit card)
09.2024 - Current
Junior associate
Kotak Mahindra Bank
01.2024 - 08.2024
Relationship executive
Teamlease service pvt Ltd (sbi credit card)
04.2018 - 12.2023
Factory worker
Himalaya drug company
05.2016 - 10.2017
Bachelor of Arts - History
Baba Bhimrao Ambedkar University (Muzaffarpur)
Intermediate - Commerce
Gulab memorial college