Vishal Kumar

Policy Renewal Executive – PolicyBazaar: Handled end-to-end health insurance renewals, resolved customer policy queries, and facilitated insurer portability for dissatisfied customers, while ensuring seamless benefit continuity and high customer satisfaction.

• Assisted clients in understanding financial products and services offered by the firm.

• Maintaining relationships with existing customers while seeking out new opportunities.

• Provided after-sales support to customers, resolving issues and maintaining customer loyalty.
• Guide the customer about the product, and be transparent with the customer for long-term sales.