Detailed claims processor with several years of experience investigating claim information for correctness. Trustworthy teammate with benefit knowledge and rapport-building skills. Noted for thoroughness and ethical customer service.
Overview
4
4
years of professional experience
Work History
Claims Processor
Go digit general insurance private limited
Pune
10.2023 - Current
Developed strategies for improving overall efficiency of the Insurance Claims Processing department.
Provided customers with updates on their claims status through email communication.
Assisted in resolving customer inquiries and complaints regarding insurance claims processing.
Processed incoming mail and faxes related to insurance claims.
Compiled statistical reports related to the number and types of processed claims per month.
Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
Associate Consultant
WNS (ALLSTATE)
Nashik
04.2020 - 10.2023
Applied knowledge of coding systems such as CPT, ICD 10 and HCPCS codes for proper reimbursement.
Processed a high volume of incoming claims in accordance with established policies and procedures.
Reviewed history records to determine benefit eligibility for services.
Maintained confidentiality of policyholder information in compliance with HIPAA regulations.
Education
BBA - Finance
Sandip University
Nashik, MH
06-2019
Skills
Claims review
Medical terminology knowledge
Critical Evaluation
Insurance Regulations Understanding
Insurance Claim Forms Review
Insurance Coverage Verification
Claims Processing
Time management abilities
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Accomplishments
Awarded for 100 % accuracy for two consecutive quarters.
Awarded for employee of the month for several times in WNS
Affiliations
Represented sandip university at all india university cricket association national level.
represented our school at state level in different athletics games.