Vishal Pandya

• Manage a team of 10 professionals, supporting ~Sales Account Managers across EMEA, APAC & AMS region)
• Support daily operations of a Renewals Sales teams, which includes data, processes, reporting and other operational needs
• Provide system administration and coordination with Renewals Operations team and system owners
• Analyze and identify root causes, and possible solutions to improve business processes and reporting across the Renewals organization.
• Assist Operations Director with quota, territory, commission management and monthly close process.
• Data governance within SalesForce and other systems to ensure quality and accuracy of data.
• Manage all channel reporting and analysis including quarterly performance metrics and ad hoc reports required to support renewal account managers and channel leaders as directed.
• Drive revenue growth within existing customer base and new account acquisition
• Determine the cost and pricing of proposals
• Manage both customer and /channel partner relationships
• Drove operational improvements which resulted in savings and improved profit margins
• Actively listened to customers' requests, confirming full understanding before addressing concerns

• Identified, coordinated and participated in client relationship-building activities and meetings
• Proposal Writing and Proposal Reviews
• Take care of Mobility and Web Section of the Business
• Identified strategic partnerships and gathered market information to gain a competitive advantage
• Bid Budget Evaluation as per the competitor analysis

• Exceptional experience in bidding online and generating revenue

• Huge knowledge of drafting business proposals

• Good understanding of online bidding process

• Familiarity with Elance, GURU, Odesk and virtual Worker bidding process

Wide knowledge of B2C and B2B Auction sites

• Ability to write web content, draft emails and proposals

• Managed and oversaw 4 insides sales team members to effectively support ~15 external account executive team members
• Generate business through online portals like Upwork, Fiverr, Freelancer etc.
• Find the right jobs and write proposals for them
• Analyze client requirements and provide appropriate bidding solutions
• Bidding on Freelance, Fiverr, Upwork and other freelance portals on daily basis to acquire projects and converting those projects into long term sales
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Prepared variety of different written communications, reports and documents
• Carried out day-to-day duties accurately and efficiently

• Initiates and coordinates development of action plans to penetrate new markets.

• Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives.

• Creates and conducts proposal presentations

• Work on generating inquiries, coordinate and follow up with leads till final closure.

• Designing and Presenting different proposals, aligning meetings with prospective lead and providing them full support till sign the agreement

• To participate event and exhibition to generate leads and creating a platform to meet with prospect franchisee

• Identified partnership opportunities and established favorable business connections

• • Global Space selling within Marine Directory and Advertisement in the World Famous Marine Directory
• • Devise sales campaigns targeted at specific vertical and product markets
• • Monitor all outbound calls to ensure Client standards are maintained
• • Sharing of 100% feedback with agents on instant basis
• • Performing performance evaluations of focus group of agents & documenting of feedback provided for the same to reduce error rate
• • SLA management & Monitoring team performance is a priority
• Developed relationships with clients and potential clients to improve business growth