VISHAL PARMAR

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

The Quality Invigilator at ETS is a crucial role responsible for ensuring the integrity and fairness of the testing process. Their responsibilities include:

• Monitoring live online exams for schools, clients, and organizations to ensure compliance with ETS policies.
• Verifying candidate identities and upholding exam protocols.
• Flagging any irregularities with care and professionalism.
• Providing one-way cab service during off-hours to support their 24/7 operations.
• Encouraging career growth through multiple Business Resource Groups (BRG) and volunteering opportunities.
• Being an Equal Opportunity Employer , committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

The role of a Test Day Supervisor in an IELTS exam is crucial for ensuring the smooth administration of the exam. The supervisor is responsible for:

• Monitoring candidates and invigilators to ensure compliance with test conditions and the Code of Practice.
• Ensuring the integrity and reputation of the British Council and the examination boards by adhering to customer service, security, and administration standards.
• Familiarizing venue staff with emergency procedures and ensuring they are briefed accordingly.
• Actively supervising staff to ensure they carry out their duties and follow the Code of Practice.
• Handling test day material securely and confidentially, and ensuring all records are maintained accurately.
• Promoting candidate wellbeing at all times and resolving any issues that arise on the day.
• Following correct procedures in case of emergencies and involving appropriate authorities as required.
  The supervisor plays a vital role in providing a positive and consistent test day experience for candidates and maintaining the integrity of the exam process.