Vishal patwa
Alwar
Summary
Dynamic Store Manager with a proven track record at 5, excelling in inventory management and staff training. Enhanced sales through strategic visual merchandising and effective problem-solving, achieving significant improvements in customer satisfaction. Adept at optimizing retail operations and fostering a high-performance team culture to drive profitability and operational excellence.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Store Manager
5
alwar
01.2020 - Current
- Managed daily store operations and ensured adherence to company policies.
- Trained and supervised staff to enhance team performance and service quality.
- Coordinated inventory management and conducted regular stock audits for accuracy.
- Developed promotional displays and organized product placements to drive sales.
- Implemented training programs to improve employee knowledge and skills.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed strategies to maximize sales and profitability.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Updated POS system with new products and promotional offers.
- Implemented efficient systems for tracking stock movement.
- Oversaw customer service initiatives and resolved escalated issues effectively.
Education
Bachelor of Arts - Arts
Saint Shopify Senior Secondary School
Nagar, bharatpur 01.2015 - 08.2018
Skills
- Inventory management
- Visual merchandising
- Sales forecasting
- Point of sale systems
- Staff training
- Customer relationship management
- Retail operations
- Problem solving
- Time management
- Store operations
- Retail merchandise quality standards
- Store opening and closing
- Staff performance improvement
- Sales professional
- Staff management
Languages
Hindi
First Language
English
Beginner (A1)
A1
Timeline
Store Manager
5
01.2020 - Current
Bachelor of Arts - Arts
Saint Shopify Senior Secondary School
01.2015 - 08.2018