
18+ years in production support, specializing in application monitoring and deployment. 2+ years hands-on experience in building CI/CD pipelines with Docker, Kubernetes, and Azure DevOps. Expertise in Jenkins for Kubernetes deployments in open-source environments. Proven track record in resolving complex system issues and leading on-site/offshore teams. Skilled in automation, reducing manual processes to boost efficiency. Ensures high system reliability in Pharma, Retail, and Financial Services. Certified in ITIL, Red Hat, and EC-Council for best practices in IT operations.
SCM: Git, GitHub, Azure
CI/CD tools: Azure DevOps, Jenkins
Container: Docker, Kubernetes
Scripting Tool: Shell, Bash
Operating Systems: Linux and Windows
Security & Vulnerability Management – API security, Patch management, Risk Mitigation
ITIL Framework & Process Management – Incident, Problem, and Change Management
Stakeholder & Client Interaction – Requirement gathering, Technical documentation
Observability Stack and Monitoring: OpenTelemetry - Tracing, Matrics, ElasticSearch, Kibana, Logs Collection,
Prometheus, Grafana
Splunk Enterprise