Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vishal Raje

Pune

Summary

Detail-oriented professional who is able to bring an assortment of knowledge and skills to every area of business with strong organizational skills. Over 8 years of experience spanning in the areas of business operations and development. Ability to handle multiple projects simultaneously with a high degree of accuracy. Played a key role in launching and establishing business in potential markets.

Overview

9
9
years of professional experience

Work History

Regional Head / Logistics Specialist

Zomato Limited
Remotely
07.2023 - Current
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Ensure supply availability and positioning as per the demand projections in assigned region.
  • Coordinate with the demand team for order projections, down trending merchants.
  • Manage, monitor, conduct trainings and guide cluster heads of assigned regions.
  • Formulated strategies and business plans for emerging markets.
  • Performed various drives and deliver sustained outcomes.

Nodal Head

Zomato Limited
Remotely
06.2022 - 06.2023
  • Expand the scope of delivery more with less cost involved.
  • Budgeting and Supply forecasting.
  • Supply Chain Management.
  • Delegating tasks between team members for smooth functioning of the system.
  • Collaborated and provided support to various projects.
  • Demonstrated unique ability to promote business growth.

Cluster Head

Zomato Limited
Indore
08.2021 - 05.2022
  • Managed entire cluster with the support of On-roll & off-roll team members.
  • Managed delivery partner fleet within the assigned clusters.
  • Closely track driver logins and ensure supply availability and positioning as per the demand projections.
  • Monitor driver performance metrics - productivity, frauds, quality, etc.
  • Coordinate with the sales team for order projections and supply planning Re-engagement of inactive drivers.
  • Conduct field support within assigned clusters to reduce driver churn.
  • Take actions for driver frauds Ensure timely resolution to driver tickets and escalations.
  • Coordinate with team leaders for field sourcing Coordinate with central teams like Rate Card, New Supply, Ticketing, DP Quality etc and get the required assistance for the assigned territory.

Business Analyst

Zomato Limited
Mumbai
04.2021 - 07.2021
  • Work on cross-functional projects using advanced data analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
  • Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.
  • Manage and optimize processes for data intake, validation and mining.

Key Accounts Manager

Zomato Limited
Bangalore
11.2018 - 03.2021
  • Played a key role in supporting the City Head with their daily tasks for growing Zomato business in the city.
  • Responsible for managing a highly dynamic and young breed of sales professionals for getting new clients on Zomato platform and managing existing Client Portfolio.
  • Handled merchant questions, concerns of restaurant partners and solving them within a given timeframe. Supported team goals.
  • Create and maintain positive relationships with team members.
  • Drive strong performance management in the team through clear expectations, performance appraisals and feedback.
  • Work with the team to develop restaurant partners relationships. Strong relationship with key merchants which contribute a major chunk of revenue.
  • Team Handling and driving them into the right path to achieve desired targets.

Sales Manager

Zomato Limited
Bangalore
10.2017 - 10.2020
  • New customer acquisition - Restaurant Onboarding for online ordering.
  • Sustain and grow the revenue of existing customers through ads and offline marketing tools.
  • Planning, prioritizing and executing sustainable solutions for user and merchant growth Handling objections/negotiations.
  • Work closely with the central services team and solve for long and short term issues.

Senior Business Development Executive

Runnr
Bangalore
03.2016 - 10.2017
  • Dealing with Restaurants Partners to avail Logistics service to deliver food to the end user.
  • Maintaining relationship with existing merchants and getting new merchants onboard on our platform.
  • Resolving issues on real time basis and also work on the payment collection

Senior Relationship Manager

ICICI Securities Private Limited
Mumbai
08.2014 - 09.2015
  • Managed customers, provided financial & investment services.

Education

MBA - Marketing

Prestige Institute of Management & Research
Indore, Madhya Pradesh
06.2014

BBA - E-Commerce

Institute of Management & Studies
Indore, Madhya Pradesh
06.2012

Skills

  • Managed teams across both verticals- Supply and Logistics
  • Business Oriented Approach - Work towards business goals and objectives with a long term view on growth and sustainability
  • Adaptability & Problem Solving skills - Always keen to learn new things and upskill myself
  • Effective Communicator
  • People management - Ensure to scale up team members skills to drive different agendas/projects and work towards bringing out the right potential of the team
  • Regular coordination with cross functional teams for betterment of overall business
  • Proficiency in MS office tools
  • In depth understanding of logistics & Supply
  • Cost Management - Identified different avenues to optimize cost with minimal operational difficulties
  • Works towards growth and sustainability

Timeline

Regional Head / Logistics Specialist

Zomato Limited
07.2023 - Current

Nodal Head

Zomato Limited
06.2022 - 06.2023

Cluster Head

Zomato Limited
08.2021 - 05.2022

Business Analyst

Zomato Limited
04.2021 - 07.2021

Key Accounts Manager

Zomato Limited
11.2018 - 03.2021

Sales Manager

Zomato Limited
10.2017 - 10.2020

Senior Business Development Executive

Runnr
03.2016 - 10.2017

Senior Relationship Manager

ICICI Securities Private Limited
08.2014 - 09.2015

MBA - Marketing

Prestige Institute of Management & Research

BBA - E-Commerce

Institute of Management & Studies

Similar Profiles

CREATE PROFILE
Vishal Raje