Vishal Rajput
Supply Chain Management
Chandigarh
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Operations Manager
Amtrix InfoTech
Mohali
07.2022 - 04.2024
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Operations Manager
Creed InfoTech
Mohali
07.2020 - 07.2022
- Negotiating favorable shipping rates with suppliers.
- Mentored junior team members on best practices in supply chain management, fostering an environment of continued learning and professional growth.
- Developed strong relationships with vendors, negotiating favorable pricing terms.
- Streamlined supply chain management, securing timely delivery of materials necessary for successful project execution.
Technical Support
Dell International Services
Chandigarh
01.2006 - 08.2012
- Provided exceptional technical support, consistently surpassing client expectations for service quality.
Business Process Outsourcing
Convergys India Services Private Limited
Gurugram
10.2005 - 01.2006
- Streamlined business processes for increased efficiency and productivity within the organization.
Master Telesales Representative
Satkar Informatics Private Limited
Mohali, Punjab
01.2005 - 10.2005
- Expanded client base through building strong relationships with potential customers.
- Reduced call handling time by quickly addressing concerns professionally.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Supported team members in achieving shared goals, contributing to a collaborative work environment.
- Consistently exceeded sales targets by utilizing effective upselling techniques and persuasive communication skills.
Tele Sales Representative
Excel Callnet Private Limited
Chandigarh, Punjab
06.2004 - 12.2004
- Supported team members in achieving shared goals, contributing to a collaborative work environment.
- Optimized productivity levels, setting personal goals for daily calls made and deals closed successfully.
Jr. Computer Programmer
Golden Forests India Limited
Chandigarh-Delhi Highway Mile Stone 36, Near Ambala.
11.1994 - 01.2000
- Enhanced software performance by optimizing code and troubleshooting issues.
- Implemented scripts to enhance user experience.
Education
B.A., Part 1 -
Punjab University
Chandigarh, Punjab 04.1994
10+2 - Non Medical
Government Model Sr. Secondary School
Sector 37 B, Chandigarh, Punjab 03.1990
Skills
Operations management
Strategic planning
Sales background
Negotiation
Staff training/development
Effective leader
Relationship building
Coaching and mentoring
Certification
B Level NCC Air Wing
Timeline
Operations Manager
Amtrix InfoTech
07.2022 - 04.2024
Operations Manager
Creed InfoTech
07.2020 - 07.2022
Technical Support
Dell International Services
01.2006 - 08.2012
Business Process Outsourcing
Convergys India Services Private Limited
10.2005 - 01.2006
Master Telesales Representative
Satkar Informatics Private Limited
01.2005 - 10.2005
Tele Sales Representative
Excel Callnet Private Limited
06.2004 - 12.2004
Jr. Computer Programmer
Golden Forests India Limited
11.1994 - 01.2000
B Level NCC Air Wing
02-1992
B.A., Part 1 -
Punjab University
10+2 - Non Medical
Government Model Sr. Secondary School