Vishal Rameshbhai Chauhan
surat
Summary
- A professional with a career spanning over Ten years with hands on experience with Marriott International in various aspects of security & fire like manpower planning, employee relations , administration and managing emergency situation , firefighting
- Ability to lead operations in strict & disciplined environment
- An effective communicator with exceptional interpersonal skills and hands on experience liaison with police, civil administration and other law enforcing agencies.
- Knowledge in all aspects of fire and life safety aspects including , use of firefighting Equipment's, managing and understanding intelligent fire alarm systems use of portable fire extinguishers and also in devising plans for firefighting and evacuation.
- Use of security devices and equipment like, CCTV Camera control and monitoring, and basic security training
Overview
20
20
years of professional experience
Work History
Assistant Loss Prevention Manager (HOD)
Courtyard by marriott Surat
Surat
12.2024 - Current
- Trained staff on security policies, procedures, and emergency response practices.
- Managed a team of security personnel, providing ongoing training and performance evaluations.
- Reviewed and updated security policies and procedures in response to new threats or changes in the regulatory environment.
- Provided security awareness training to all employees, enhancing the overall security culture within the organization.
- Established crisis management and emergency response plans, conducting regular drills to ensure preparedness.
- Developed and implemented training procedures for newly hired personnel.
Loss Prevention (Shift Leader)
Sheraton full moon resort and spa
12.2021 - 06.2024
- At Sheraton full moon resort and spa in Maldives, I served as a Loss Prevention professional, utilizing my knowledge and experience to ensure the safety and security of guests and employees
- My role involved monitoring and analyzing security systems, conducting investigations, and implementing preventative measures to mitigate risks
- Through my strong communication skills and attention to detail, I was able to maintain a safe environment for all
- Monitor security systems
- Conduct investigations
- Implement preventative measures
- Maintain safe environment
- Patrolling area, responding to safety and security threats, and establishing a security presence
Loss prevention Executive
Renaissance Hotel (Marriott International)
Ahmedabad
03.2021 - 11.2021
- As a Loss Prevention Executive at Renaissance Hotel (Marriott International) in India, I was responsible for ensuring the safety and security of guests and employees
- This role required a keen eye for detail and excellent communication skills to handle any potential incidents
- Conducted regular security audits
- Implemented safety protocols for COVID-19
- Collaborated with local law enforcement
- Trained employees on emergency procedures
- Monitored surveillance cameras
- Investigated any reported incidents
- Prepared reports and documentation
Loss prevention executive
Courtyard by Marriott
Ahmedabad
03.2016 - 02.2021
- Assists in conducting hazard and risk assessments at the property to include yearly Marriott threat compliance (ISRA,SSCR, FLS Safety audits, incident tracking, and the hazards abatement process
- Complies with applicable local safety regulations
- Maintains daily logs and documents required by law, SOP and for the audits
- Follows and audit proper key control guidelines in the property and inspect daily not returned keys
- Incorporates into patrols, which encompass all areas of the property interior and exterior
- Protection of life and property
- Prevention of life and wastes
- Response in emergency and action on it
- Operating and maintaining surveillance equipment, watching both live and recorded
- Video surveillance footage, reporting incidents or suspicious behavior and contacting the authorities when necessary
Loss Prevention Associate
Courtyard Marriott hotel
Ahmedabad
02.2014 - 03.2016
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Utilized surveillance equipment for monitoring customer activity within the store.
- Prepared detailed reports summarizing investigations conducted into alleged criminal activities.
Sales Supervisor
Star Bazaar
Ahmedabad
07.2008 - 11.2010
- Resolved customer complaints efficiently and professionally.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Sales Associate
Star Bazaar ( A TATA Enterprise)
Ahmedabad
05.2006 - 10.2008
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained records related to sales for store management.
- Assisted customers with product selection, sizing and styling.
Education
AED & CPR -
Life Saving Society of India
01.2023
Basic First Aid Awareness -
Think Safety
01.2023
IFBT (Industrial Fire Brigade Training) -
Gage Fire safety (Maldives)
01.2022
Skills
- Surveillance
- Investigations
- Report Writing
- Customer Service
- Physical Security
- Documentation
- Problem-Solving
- Time Management
Languages
- English
- Hindi
- Gujarati
Personal Information
- Date of Birth: 06/24/87
- Nationality: Indian
Major Achievement
* Pre opening team (task force) for Renaissance Lucknow hotel.
* Managed 10,000 pax marriage event at Sheraton grand palace indore and received appreciation mail from hotel GM.
* Nominated for MNDF (Maldives) bravery award for saving guest life.
Security Training undertaken
* Attained the Fire and Safety training at Sheraton full moon resort and spa (Maldives).
* Completed the First Aid training at Sheraton full moon resort and spa (Maldives).
* Attended the Loss Prevention Security & Safety training by Mr. Mark (Global Security-USA) at Hotel Courtyard by Marriott Ahmedabad.
* Completed the SECURITY OFFICER CERTIFICATION Program from Global Security University International.
* Attended the Loss Prevention Security & Safety training by Mr. Kevin Baker (Global Security-USA) at Hotel Courtyard by Marriott Ahmedabad.
* Completed Global Security University International - Tier 4 (AS PART OF THE 5-TIER SECURITY OFFICER CERTIFICATION PROGRAM.
Timeline
Assistant Loss Prevention Manager (HOD)
Courtyard by marriott Surat
12.2024 - Current
Loss Prevention (Shift Leader)
Sheraton full moon resort and spa
12.2021 - 06.2024
Loss prevention Executive
Renaissance Hotel (Marriott International)
03.2021 - 11.2021
Loss prevention executive
Courtyard by Marriott
03.2016 - 02.2021
Loss Prevention Associate
Courtyard Marriott hotel
02.2014 - 03.2016
Sales Supervisor
Star Bazaar
07.2008 - 11.2010
Sales Associate
Star Bazaar ( A TATA Enterprise)
05.2006 - 10.2008
AED & CPR -
Life Saving Society of India
Basic First Aid Awareness -
Think Safety
IFBT (Industrial Fire Brigade Training) -
Gage Fire safety (Maldives)