Summary
Overview
Work History
Education
Skills
Software
Declaration
Timeline
AssistantManager
Vishal Rastogi

Vishal Rastogi

Store Manager
Mumbai

Summary

Dynamic and results-driven Store Manager with over 12 years of experience in retail management, team leadership, and customer service excellence. Proven track record of driving sales growth, optimizing store operations, and enhancing the customer experience. Skilled in inventory management, staff training and development, visual merchandising, and strategic planning. Strong leadership abilities with a focus on team motivation, operational efficiency, and achieving business objectives. Committed to fostering a positive and productive store environment while aligning with company goals and brand standards.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Store Manager

ASICS
Mumbai
11.2024 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Store Manager

XYXX Apperals Pvt Ltd
Mumbai
11.2023 - 11.2024
  • Improved customer satisfaction through staff training in customer service and product knowledge
  • Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue
  • Developed a successful employee retention plan, reducing staff turnover rates significantly

Store Supervisor

Puma Sports India Pvt Ltd
Mumbai
11.2019 - 10.2023
  • Assisted in recruiting efforts to attract qualified candidates that aligned with the brand values and contributed positively to the team dynamic
  • Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks

Assistant Store Manager

ALL The Plus Size Store
Mumbai
10.2018 - 10.2019
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness

Store Supervisor

Puma Sports India Pvt Ltd
Mumbai
08.2015 - 10.2018
  • -Worked hard and learnt so many things and got and got so many thing from things brand and got to know customer service standards means
  • -Achieved so many rewards from this brand by making my self more confident and making more brand image

Marketing Coordinator

Designo Creation
Mumbai
10.2013 - 11.2015
  • Strengthened relationships with key stakeholders by coordinating cross-functional promotional events
  • Increased customer engagement through the creation of compelling social media content and strategies
  • Delivered consistent results by maintaining a keen focus on data-driven decision-making across all aspects of the role

Education

FY B.com - Bcom

Mumbai University
Mumbai, India
04.2012 - 03.2013

High School Diploma -

Nirmala Memorial Foundation Commerce And Science
Mumbai, India
04.2010 - 03.2012

High School Diploma -

Shree Raghuveer Madhyamik Vidyalaya
Mumbai, India
01.2009 - 03.2010

Skills

Inventory Control

Software

Retail Pro

ChatGPT

SAP

Microsoft Power BI

VasyERP

Olabi Retails

Declaration

I hereby declare that the information provided by me in this document is true and correct to the best of my knowledge and belief. I fully understand that any willful misstatement or omission may lead to disciplinary action or termination. As a Store Manager, I am committed to upholding the highest standards of integrity, customer service, and operational excellence. I will perform my duties diligently, ensure smooth store operations, and contribute positively to the growth and reputation of the organization.

Timeline

Store Manager

ASICS
11.2024 - Current

Store Manager

XYXX Apperals Pvt Ltd
11.2023 - 11.2024

Store Supervisor

Puma Sports India Pvt Ltd
11.2019 - 10.2023

Assistant Store Manager

ALL The Plus Size Store
10.2018 - 10.2019

Store Supervisor

Puma Sports India Pvt Ltd
08.2015 - 10.2018

Marketing Coordinator

Designo Creation
10.2013 - 11.2015

FY B.com - Bcom

Mumbai University
04.2012 - 03.2013

High School Diploma -

Nirmala Memorial Foundation Commerce And Science
04.2010 - 03.2012

High School Diploma -

Shree Raghuveer Madhyamik Vidyalaya
01.2009 - 03.2010
Vishal RastogiStore Manager