Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Timeline
Generic

Vishal Shah

Privacy & Security Expert
Ahmedabad,GJ

Summary

Accomplished Data Protection Expert with 2 years of experience consistently rising through ranks. Well-versed in data protection compliance, process improvement, policy development, embedding data protection practices in culture of organization, risk & incident management. Dedicated to complete knowledge & understanding of company's vision & mission for optimized protection of privacy & business information.

Overview

4
4
Languages
4
4
Certifications
5
5
years of post-secondary education
12
12
years of professional experience

Work History

Assistant Manager - Data Protection & Business Exc

QX Global Group
Ahmedabad, Gujarat
03.2021 - Current
  • Achieved recognition from senior management for contribution to data protection compliance management
  • Helped the organization in achieving ISO certification for privacy framework from British Standard Institution
  • Conducted audits & privacy assessments for accounting, financial & recruitment processes
  • Conducted risks assessments based on regulatory & interested party requirements
  • Conducted trainings on GDPR, CASL, PIPEDA & PECR regulations
  • Provided consultations to process managers with regards to privacy/information security management & compliance
  • Managed & maintained security incidents and data breach processes
  • Developed & maintained policies, procedures and process documents with regards to privacy frameworks
  • Monitored & improved critical processes like subject access requests, privacy notice communications, user access control, data inventory/mapping etc
  • Participated in process improvement projects and achieved a recognition for improving one of the critical BCP processes
  • Provided MIS solutions to operations, as and when required

Internal Auditor

QX Global Group
Ahmedabad, Gujarat
06.2019 - 02.2021
  • Achieved recognition from senior management for contribution to data protection compliance management
  • Helped the organization in achieving ISO certification for privacy framework from British Standard Institution
  • Conducted audits & privacy assessments for accounting, financial & recruitment processes
  • Conducted risks assessments based on regulatory & interested party requirements
  • Conducted trainings on GDPR, CASL, PIPEDA & PECR regulations
  • Provided consultations to process managers with regards to privacy/information security management & compliance
  • Managed & maintained security incidents and data breach processes
  • Developed & maintained policies, procedures and process documents with regards to privacy frameworks
  • Monitored & improved critical processes like subject access requests, privacy notice communications, user access control, data inventory/mapping etc
  • Participated in process improvement projects and achieved a recognition for improving one of the critical BCP processes
  • Provided MIS solutions to operations, as and when required

MIS Analyst

QX Global Group
Ahmedabad, Gujarat
03.2018 - 05.2019
  • Prepared scheduled management information reports for top management (KPI analysis, Project health reports, Capacity analysis reports)
  • Prepared on-demand reports for both top management and operations (Productivity reports, occupancy reports, cost/revenue analysis, error/defect analysis)
  • Prepared client-demand reports periodically
  • Provided ad-hoc MIS and report automation solutions to operations
  • Provided to support to quality team in auditing operations for ISO & GDPR compliances

Senior Compliance Officer

QX Global Group
Chennai, Tamil Nadu
03.2014 - 02.2018
  • Handled a team of 6 individuals and ensured that team is delivering quality service in accordance with client SLA
  • Conducted performance review for each team member and helped them improve their grey areas
  • Initiated couple of strategies for process improvement and executed it appropriately
  • Delivered service on-hands in absence of team members Motivated and supported team members frequently
  • Conducted review meetings frequently with all team members

Operations Manager (Freelancer)

Loan Republic Inc
Chennai, Tamil Nadu
04.2013 - 02.2014
  • Delivered end-to-end residential mortgage solutions
  • Acted as an intermediary between borrowers, third parties, lenders, notary officer and realtors
  • Processed loans for borrowers on behalf of broker

Process Associate

Ascendum KPS Solutions
Ahmedabad, Gujarat
05.2012 - 03.2013
  • Delivered end-to-end residential mortgage solutions
  • Audited pre-approved home loans on behalf of lenders Processed home loans for borrowers

Sales Representative

Basic Engineers & Traders
Chennai, Tamil Nadu
09.2008 - 03.2012
  • Responsible for field and counter sales
  • Handle customer queries
  • Payment collection and debt clearance
  • Support in stock taking activity at end of each financial year Field and telephone marketing

Education

High School Diploma -

G.K Jain Schools
Chennai
06.2005 - 06.2007

B.COM - Commerce & Accounts

A.M Jain College
Chennai
07.2007 - 06.2010

Skills

Data protection

Business Process Analysis

Relationship building

Strategic Planning

Collaboration

Critical thinking

MS Office

Good listening skills

Analytical skills

Project Management

Data Mapping

Management Information Systems expertise

Risk mitigation strategies

Leadership

Accomplishments

  • Accomplished start performer of the month for getting the organization certified with BS10012 (GDPR) from BSI
  • Accomplished a KAIZEN certificate for improving one of the critical BCP processes
  • Accomplished 'Bronze award' executing a six sigma project for improving call quality
  • Accomplished start performer of the month for delivering commendable customer service

Software

MS Teams

MS Office

MS Visio

DrawIO

MS Power Automate

MS Sway

Certification

BS10012 CLIP

Interests

Guitar

Keyboard

Poetry Writing

Story Telling

Timeline

Udemy Six Sigma Green Belt

05-2021

Assistant Manager - Data Protection & Business Exc

QX Global Group
03.2021 - Current

ISO27701 CLIP

06-2020

7 QC Tools Foundation

01-2020

Internal Auditor

QX Global Group
06.2019 - 02.2021

BS10012 CLIP

04-2019

MIS Analyst

QX Global Group
03.2018 - 05.2019

Senior Compliance Officer

QX Global Group
03.2014 - 02.2018

Operations Manager (Freelancer)

Loan Republic Inc
04.2013 - 02.2014

Process Associate

Ascendum KPS Solutions
05.2012 - 03.2013

Sales Representative

Basic Engineers & Traders
09.2008 - 03.2012

B.COM - Commerce & Accounts

A.M Jain College
07.2007 - 06.2010

High School Diploma -

G.K Jain Schools
06.2005 - 06.2007

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Vishal ShahPrivacy & Security Expert