MS Teams
Vishal Shah
Privacy & Security Expert
Ahmedabad,GJ
Summary
Accomplished Data Protection Expert with 2 years of experience consistently rising through ranks. Well-versed in data protection compliance, process improvement, policy development, embedding data protection practices in culture of organization, risk & incident management. Dedicated to complete knowledge & understanding of company's vision & mission for optimized protection of privacy & business information.
Overview
4
4
Languages
4
4
Certifications
5
5
years of post-secondary education
12
12
years of professional experience
Work History
Assistant Manager - Data Protection & Business Exc
QX Global Group
Ahmedabad, Gujarat
03.2021 - Current
- Achieved recognition from senior management for contribution to data protection compliance management
- Helped the organization in achieving ISO certification for privacy framework from British Standard Institution
- Conducted audits & privacy assessments for accounting, financial & recruitment processes
- Conducted risks assessments based on regulatory & interested party requirements
- Conducted trainings on GDPR, CASL, PIPEDA & PECR regulations
- Provided consultations to process managers with regards to privacy/information security management & compliance
- Managed & maintained security incidents and data breach processes
- Developed & maintained policies, procedures and process documents with regards to privacy frameworks
- Monitored & improved critical processes like subject access requests, privacy notice communications, user access control, data inventory/mapping etc
- Participated in process improvement projects and achieved a recognition for improving one of the critical BCP processes
- Provided MIS solutions to operations, as and when required
Internal Auditor
QX Global Group
Ahmedabad, Gujarat
06.2019 - 02.2021
- Achieved recognition from senior management for contribution to data protection compliance management
- Helped the organization in achieving ISO certification for privacy framework from British Standard Institution
- Conducted audits & privacy assessments for accounting, financial & recruitment processes
- Conducted risks assessments based on regulatory & interested party requirements
- Conducted trainings on GDPR, CASL, PIPEDA & PECR regulations
- Provided consultations to process managers with regards to privacy/information security management & compliance
- Managed & maintained security incidents and data breach processes
- Developed & maintained policies, procedures and process documents with regards to privacy frameworks
- Monitored & improved critical processes like subject access requests, privacy notice communications, user access control, data inventory/mapping etc
- Participated in process improvement projects and achieved a recognition for improving one of the critical BCP processes
- Provided MIS solutions to operations, as and when required
MIS Analyst
QX Global Group
Ahmedabad, Gujarat
03.2018 - 05.2019
- Prepared scheduled management information reports for top management (KPI analysis, Project health reports, Capacity analysis reports)
- Prepared on-demand reports for both top management and operations (Productivity reports, occupancy reports, cost/revenue analysis, error/defect analysis)
- Prepared client-demand reports periodically
- Provided ad-hoc MIS and report automation solutions to operations
- Provided to support to quality team in auditing operations for ISO & GDPR compliances
Senior Compliance Officer
QX Global Group
Chennai, Tamil Nadu
03.2014 - 02.2018
- Handled a team of 6 individuals and ensured that team is delivering quality service in accordance with client SLA
- Conducted performance review for each team member and helped them improve their grey areas
- Initiated couple of strategies for process improvement and executed it appropriately
- Delivered service on-hands in absence of team members Motivated and supported team members frequently
- Conducted review meetings frequently with all team members
Operations Manager (Freelancer)
Loan Republic Inc
Chennai, Tamil Nadu
04.2013 - 02.2014
- Delivered end-to-end residential mortgage solutions
- Acted as an intermediary between borrowers, third parties, lenders, notary officer and realtors
- Processed loans for borrowers on behalf of broker
Process Associate
Ascendum KPS Solutions
Ahmedabad, Gujarat
05.2012 - 03.2013
- Delivered end-to-end residential mortgage solutions
- Audited pre-approved home loans on behalf of lenders Processed home loans for borrowers
Sales Representative
Basic Engineers & Traders
Chennai, Tamil Nadu
09.2008 - 03.2012
- Responsible for field and counter sales
- Handle customer queries
- Payment collection and debt clearance
- Support in stock taking activity at end of each financial year Field and telephone marketing
Education
High School Diploma -
G.K Jain Schools
Chennai 06.2005 - 06.2007
B.COM - Commerce & Accounts
A.M Jain College
Chennai 07.2007 - 06.2010
Skills
Data protection
undefinedAccomplishments
- Accomplished start performer of the month for getting the organization certified with BS10012 (GDPR) from BSI
- Accomplished a KAIZEN certificate for improving one of the critical BCP processes
- Accomplished 'Bronze award' executing a six sigma project for improving call quality
- Accomplished start performer of the month for delivering commendable customer service
Software
MS Office
MS Visio
DrawIO
MS Power Automate
MS Sway
Certification
BS10012 CLIP
Interests
Guitar
Keyboard
Poetry Writing
Story Telling
Timeline
Udemy Six Sigma Green Belt
05-2021
Assistant Manager - Data Protection & Business Exc
QX Global Group
03.2021 - Current
ISO27701 CLIP
06-2020
7 QC Tools Foundation
01-2020
Internal Auditor
QX Global Group
06.2019 - 02.2021
BS10012 CLIP
04-2019
MIS Analyst
QX Global Group
03.2018 - 05.2019
Senior Compliance Officer
QX Global Group
03.2014 - 02.2018
Operations Manager (Freelancer)
Loan Republic Inc
04.2013 - 02.2014
Process Associate
Ascendum KPS Solutions
05.2012 - 03.2013
Sales Representative
Basic Engineers & Traders
09.2008 - 03.2012
B.COM - Commerce & Accounts
A.M Jain College
07.2007 - 06.2010
High School Diploma -
G.K Jain Schools
06.2005 - 06.2007
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