Summary
Overview
Work History
Education
Skills
Singing
Timeline
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VISHAL SHASTRI

VISHAL SHASTRI

NEW DELHI

Summary

Reliable business professional with 14 years experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

15
15
years of professional experience

Work History

Independant Business Consultant

Bada Business
New Delhi
09.2021 - Current
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Created detailed sales presentations to communicate product features and market data.
  • Provided sales and customer service assistance to walk-in traffic
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Followed up with existing customers to provide additional support and address concerns.
  • Maximized customer retention by resolving issues quickly.
  • Oversaw daily outbound calls to identify services that address primary needs.

Manager -Projects & Operations

Ubuntu & Orenda Pvt Ltd.
New Delhi
02.2022 - 06.2022
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed detailed plans based on broad guidance and direction.

Senior Engineer

Transrail Lighting Limited
Mumbai
12.2019 - 03.2021


  • Key Result Areas: → Monitoring and controlling projects with respect to cost, resource deployment, time overruns and quality
  • Compliance to ensure satisfactory execution of projects
  • Supervising the project management process from the conceptual development stage through final construction, making sure that the project gets done on time and budget
  • Managing the functions pertaining to tendering and contract preparation activities for projects including pre-qualification of contractors and vendors, HSE management.

Project Coordinator

Randstad India Limited ( Client 3M India Limited)
Gurgaon
10.2011 - 08.2019
  • Planned, designed, and scheduled phases for large projects.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Managed projects from procurement to commission.
  • Identified plans and resources required to meet project goals and objectives.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Provided detailed project status updates to management.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Developed and implemented strategic project plans to meet business objectives.
  • Prepared and submitted project invoices for review and approval.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Analyzed project performance data to identify areas of improvement.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Facilitated workshops to collect project requirements and user feedback.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Production Engineer

Chang Yun India Limited
Gurgaon
05.2008 - 08.2011
  • Inspected all machines and equipment and provided necessary repairs.
  • Procured raw materials essential for supply chain by negotiating with supply chain vendors.
  • Supervised entire production process and prepared proper documentation for dispatch.
  • Performed regular production studies and machine analysis to identify any quality and process problems.
  • Practiced lean principles, which led to improvements in workflow and quality and waste reduction.
  • Determined root causes of failures and recommended changes in designs, tolerances or processing methods.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Decreased defect rate by applying process capability analysis and creating weekly defect reports.
  • Applied lean manufacturing processes to enhance quality, reliability or cost-effectiveness.
  • Communicated with other team members to enhance process and performance.
  • Trained team on best practices to optimize production and improve quality.
  • Identified risk mitigation actions to reduce injuries, accidents and hazards in production environment.

Education

Diploma - Electrical Engineering

Hewett Polytechnic
2008

Skills

  • Project Management
  • Team Management
  • Value Proposition
  • Project Coordination
  • Sales and Marketing
  • Lead Generation
  • Consultative Selling
  • Public Speaking
  • Project Commissioning

Singing

Singing song on starmaker android App

Timeline

Manager -Projects & Operations

Ubuntu & Orenda Pvt Ltd.
02.2022 - 06.2022

Independant Business Consultant

Bada Business
09.2021 - Current

Senior Engineer

Transrail Lighting Limited
12.2019 - 03.2021

Project Coordinator

Randstad India Limited ( Client 3M India Limited)
10.2011 - 08.2019

Production Engineer

Chang Yun India Limited
05.2008 - 08.2011

Diploma - Electrical Engineering

Hewett Polytechnic

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