Vishal Shenoy
Software Engineer
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Analyst/Software Engineer
Capgemini
Bengaluru
08.2018 - 01.2023
- Firewall Management: Proficiency in configuring, monitoring, and troubleshooting firewall devices from different vendors (e.g., Cisco ASA, Palo Alto Networks, Fortinet, Juniper).
- Rule-Based Policies: Experience in creating and managing rule-based access control policies to permit or deny network traffic based on predefined criteria.
- Network Protocols: Familiarity with TCP/IP, UDP, ICMP, and other network protocols essential for firewall administration.
- Security Audits: Ability to conduct security audits and assess firewall rule sets for compliance with industry standards and security policies.
- Troubleshooting: Strong problem-solving skills to identify and resolve firewall-related issues and network connectivity problems.
- Network Monitoring: Proficiency in using network monitoring tools to analyze firewall logs and detect security breaches or suspicious activities.
- Firewall Upgrades and Patches: Knowledge of updating firmware, applying security patches, and ensuring the firewall infrastructure is up-to-date.
- Network Architecture: Understanding of network topology and design to integrate firewalls effectively into the network infrastructure.
- Documentation: Ability to maintain accurate and up-to-date documentation of firewall configurations, rules, and changes.
- Collaboration: Teamwork skills to collaborate with other IT teams, security personnel, and vendors for effective firewall management.
- Time Management: Effective time management to prioritize tasks and handle multiple firewall-related responsibilities.
Senior Analyst
ESOFT GLOBAL SOLUTIONS LLC
01.2023 - Current
- Experience in Firewall/Proxy Devices like Cisco ASA,FortiGate NGFW, Forcepoint Proxy, Stonegate.
- Upgradation of FortiGate NGFW Firewall.
- Configuring NAT, PAT, ACL's, Static route, L3 Interfaces.
- Add/Modify/Delete Firewall rule for Whitelist/Blacklist
- Supported on Data Center Power Shutdown activities to check and make sure the Firewall/Network services are functional.
- Operate as service point-of-contact for help-desk, helping to diagnose, troubleshoot and resolve approximately 10 tickets per day.
- Adhere to Company's standards and procedures and collaborated with Senior Engineers to report issues and Provide status report.
- Used Packet Captures, packet-tracer, nslookup, trace, ping and Ipconfig to troubleshoot network problems.
- Communicate effectively, both verbally and in writing to technical and non-technical audiences and attending client calls to understand the requirement.
- Trained support personnel to provide L1/L2 support to end users.
Education
High School -
Canara High School
Mangaluru, India 06.2002 - 03.2012
KARNATAKA STATE BOARD -
Canara Pre-University College
Mangaluru, India 06.2012 - 03.2014
Bachelor of Engineering - Computer Science And Engineering
Canara Engoineering College
Mangaluru, India 06.2014 - 03.2018
Skills
Network Security: Firewall Management
Network Monitoring
Troubleshooting
Multi-Tasking
Problem Solving
Time Management
Firewall
Network Protocols
Firewall Administrator
Customer Service
Problem-solving
Technical understanding
Client management
Accomplishments
Awarded as “XtraMile” in recognition of outstanding performance and lasting Contribution for GROUP-IT BU head in Capgemini Technology Services India Private Limited.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Analyst
ESOFT GLOBAL SOLUTIONS LLC
01.2023 - Current
Analyst/Software Engineer
Capgemini
08.2018 - 01.2023
Bachelor of Engineering - Computer Science And Engineering
Canara Engoineering College
06.2014 - 03.2018
KARNATAKA STATE BOARD -
Canara Pre-University College
06.2012 - 03.2014
High School -
Canara High School
06.2002 - 03.2012