Vishal Singh
Mumbai
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate Product Manager
Piphee
Mumbai
04.2022 - Current
- Collaborated with engineering and design teams to define and prioritize product features, resulting in a 90% increase in development efficiency.
- Identified and managed customer needs, resulting in a 80% increase in customer satisfaction.
- Analyzed customer feedback and usage data to identify areas of improvement, resulting in a 100% increase in product usability.
- Communicated product specifications and adjustments to engineering teams.
Tech Support Analyst
Veritas Technologies
Navi-Mumbai
08.2021 - 03.2022
- Documented customer support processes and procedures, resulting in a 100% reduction in customer support errors.
- Provided individualized guidance and support to help clients overcome product difficulties and reach their goals.
- Developed a product support manual that provided customers with timely and accurate support.
- Documented repair processes and helped streamline procedures for future technical support actions.
Education
Bachelor in Engineering - Computer Science
Indira College Of Engineering & Management
Pune06.2021
XII (Central Board of Secondary Education) -
DAV Public School
Mumbai05.2016
X (Central Board of Secondary Education) -
Tilak Public School
Mumbai06.2014
Skills
- Market Trends Analysis
- Performance Evaluations
- Time Management
- Leadership
- Product Management
Affiliations
- Stock Market Trading (August 2021 – Present)
- Founder at Alorcaclothing (September 2020 – March 2023)
Certification
- IIT Certification on Python Programming, IIT Bombay
- IIT Certification on C Programming, IIT Bombay
- IIT Certification on C++ Programming, IIT Bombay
- CISCO Certificate on Networking, CISCO
Timeline
Associate Product Manager
Piphee
04.2022 - Current
Tech Support Analyst
Veritas Technologies
08.2021 - 03.2022
Bachelor in Engineering - Computer Science
Indira College Of Engineering & Management
XII (Central Board of Secondary Education) -
DAV Public School
X (Central Board of Secondary Education) -
Tilak Public School
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