Highly skilled Linux System and Server Administrator with extensive expertise in deployment and
maintenance. Exceptionally proficient in managing cloud services while prioritizing performance and reliability
optimization.
Overview
2
2
years of professional experience
Work History
Technical & Business Operations Analyst
AMDOCS
10.2022 - Current
Successfully implemented and maintained continuous integration and continuous deployment
pipelines using Jenkins for multiple projects
Orchestrated and managed containerized applications with Kubernetes, ensuring scalability and high
availability
Automated infrastructure provisioning and configuration using Terraform and Ansible, resulting in a
more efficient and reproducible infrastructure
Collaborated closely with development teams to troubleshoot build and deployment issues, fostering
a culture of collaboration and continuous improvement
Skillfully managed and optimized AWS resources, driving cost reduction and performance
improvement
Demonstrated expertise in administering Linux servers, ensuring optimal performance and security
Deployed the latest software releases to production servers, minimizing downtime and maximizing
efficiency
Conducted thorough API testing using SoapUI to ensure the reliability and functionality of
web services
Utilized data visualization tools like Grafana to gain insights for performance monitoring
and analysis.
Senior Assistant Service Delivery Coordinator
DXC Technology
09.2021 - 10.2022
Worked as a L1&L2 Incident Manager
SLA Tracking and ensuring timely closure/Escalations
Record requests/incidents in a Service Management tool, and provide resolution to the requests
following a standard SOP