Vishal Singh

• Resolved customer complaints regarding sales and service.
• Coordinated Daily Field Reports (DFRs) and distributed to clients.
• Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
• Developed and implemented sales strategies to increase market share.
• Established relationships with key clients, while maintaining existing customer base.

Managed daily operations of the sales department, including the supervision of staff members.
Achieved company growth and brand development through market expansion and sales.
Developed sales plans, goals, strategies, and objectives to achieve team goals, and revenue objectives.

• Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
• Conducted market research to identify new sales opportunities.
• Improved customer service feedback scores through outstanding service.
• Identified opportunities for cross-selling additional products and services.