Hi, I’m
Vishal Singh
Senior Analyst
Faridabad
Summary
Experienced in leading internal process re-engineering projects, restructuring teams for optimal efficiency, and managing worker data effectively. Proven track record of implementing innovative strategies to streamline operations and drive productivity. Skilled in identifying areas for improvement and developing solutions that align with organizational goals. Strong ability to collaborate with cross-functional teams and communicate complex ideas in a clear and concise manner.
Overview
7
years of professional experience
2
Languages
Work History
PricewaterhouseCoopers
Senior Analyst
05.2021 - Current
Job overview
- Company Overview: Professional Services Via BCT Consulting
- HR Systems Implementation & Support.
- Design, configure, and implement HR technology in Workday, PMDM.
- Technology Roadmap & Innovation
- Drive automation and process optimization using AI, RPA, chatbots, etc.
- HRIS Integrations & Upgrades
- Manage integrations between HR systems and other platforms payroll, ELC, CSD.
- Lead system upgrades and enhancements.
- Troubleshoot issues and provide system support to HR and employees.HR System –
- Actively identified gaps, proposed, and implemented necessary changes to cover risks.
- HR IT Support to all our HR team related to all the tools with the issue and Enhancement.
- Compliance & Data Security (Ensure HR technology aligns with GDPR, data privacy, and compliance standards)
- Tech Support to all HR team for Data Accuracy, Lifecycle Transactions, Reporting, Org Management.
- Professional Services Via BCT Consulting
- Integrated Probation & Confirmation Policy Across Platforms: Successfully implemented the probation and confirmation policy in offer letters and aligned it across all relevant HR tools, ensuring consistency and compliance.
- Introduced R&R Platform – Advantage Club: Successfully rolled out the Advantage Club platform within PwC as a centralized Rewards & Recognition tool, driving employee engagement.
- Launched Exit Management Tool: Led the successful implementation of a new digital tool to manage employee exits, streamlining the separation process and improving the employee experience.
- Automated New Joiner Nomination Portal in Workday: Designed and implemented an automated nomination portal in Workday for new joiners, improving onboarding efficiency and reducing manual interventions.
- Collaborated with RPA Team to Automate Workday Tasks: Partnered with the RPA team to design and implement a BOT that performs routine tasks within Workday, significantly reducing human error and saving time for employees by automating repetitive actions.
- Leave and Attendance Integration Bot: Built an RPA bot to sync attendance records and leave balances from biometric systems to Workday, ensuring real-time updates and eliminating discrepancies.
- Automated Compliance Tracking: Deployed a bot to monitor mandatory HR compliance trainings and send alerts to employees and managers, achieving 95% on-time completion rates.
- Real-Time HR Dashboard Updates: Created bots to pull data from multiple sources (Workday, Excel, internal tools) to auto-update HR dashboards, enabling leadership with accurate real-time insights.
- Automated joiner-leaver process in Workday via RPA, reducing processing time by 70% and eliminating manual errors.
Fiserv India Private Limited
Senior Executive
01.2018 - 03.2021
Job overview
- Company Overview: Via FHPL
- Administration of Employee Benefits:
- Manage day-to-day operations of employee benefits programs such as health insurance, life insurance, retirement plans, and wellness initiatives.
- Enroll new hires into benefit plans and process life events (e.g., marriage, childbirth, etc.).
- Coordinate with third-party vendors to ensure smooth service delivery.
- Employee Support & Communication
- Serve as the primary point of contact for employee queries related to benefits, policy, eligibility, and claims.
- Conduct benefits orientation sessions for new hires and support open enrollment processes.
- Distribute and explain benefits communication materials to employees.
- Data Management & System Updates
- Maintain accurate employee benefits data in Workday.
- Update benefit records in response to employee status changes and ensure timely documentation.
- Vendor Coordination:
- Collaborate with insurance carriers, brokers, and other benefits providers for enrollment, renewals, escalations, and claims processing.
- Review service-level agreements and performance of vendors.
- Special Projects:
- Support HR initiatives such as wellness programs, health camps, and employee engagement activities linked to benefits.
- Participate in policy revision projects, especially during plan renewals or transitions.
- Via FHPL
- Successfully automated employee benefits enrollment workflows in Workday, resulting in a 60% reduction in manual processing time and improved data accuracy.
- Integrated detailed benefits orientation into the onboarding process, ensuring 100% benefits awareness among new hires and reducing post-joining queries by 45%.
- Collaborated with insurance vendors to enhance the Group Medical and Group Term Life coverage, increasing employee satisfaction and reducing claim rejections by 30%.
- Coordinated emergency support programs, insurance extensions, and workplace vaccination drives during the pandemic, covering 95% of eligible employees.
Education
Subharti University
MBA from HR and Marketing
IEC University
Bachelor of Computer Applications
Skills
HR process automation
Operational efficiency enhancement
Application deployment
System integration
End-to-end integration of HR tools
Human resources systems management
Management of HR technology platforms
Recruitment team Support
Reconciliation of all HR tools vs PMDM
Microsoft Word
Excel
PowerPoint
Stakeholder Management
People Technology
Proficient in Altrex
Power BI Automation
HR IT Tech Support
Intuitive
Innovator
Planner
Communicator
Collaborator
Client management
Financial modeling
Performance monitoring
Timeline
Senior Analyst
PricewaterhouseCoopers
05.2021 - Current
Senior Executive
Fiserv India Private Limited
01.2018 - 03.2021
Subharti University
MBA from HR and Marketing
IEC University
Bachelor of Computer Applications
01.2017