Vishal Singh
Delhi
Summary
Dynamic Team Leader with a proven track record at Globiva ( American express ), excelling in team building and strategic planning. Successfully developed training programs that enhanced staff performance, achieving a remarkable target of 1,000 cards monthly. Proficient in MS Excel, leveraging data analysis to drive process improvement and revenue growth.
Overview
8
8
years of professional experience
Work History
Team Leader
Globiva
Gurgaon
01.2023 - 07.2025
- Worked for American Express process with card upselling and fulfillment.
- Actively worked on the performance of each team member to achieve process goals and targets.
- Single-handedly achieved a target of 1,000 cards on a regular basis with a team size of 20 or more members.
Team Leader
Collegedekho
Gurgaon
03.2020 - 12.2022
- I achieved my individual targets of 5 lakhs per month for 1 year to get promoted as a team leader.
- I handled a team of 10 to 15 members, along with my own target, to generate revenue of 25 lakhs as a team.
Sr sales executive
Teleperformance
Gurgaon
07.2017 - 02.2020
- Developed and maintained strong client relationships to drive sales growth.
- Achieved a target of 800 cards in a month individually. With a 50% upsell.
- Trained junior sales staff on best practices and product knowledge.
Education
B.Tech - Mechanical Engineering
MJPRU
Bareilly06-2017
Skills
- Team building
- Effective communication
- Process improvement
- Strategic planning
- MS Excel
- Pivot tables, V lookup, H lookup
Affiliations
- Actively participated in multiple cricket tournaments organized by our organizations
- Fun activities every weekend for team bonding
Accomplishments
- Top team leader award for fiscal year 2024-2025
Timeline
Team Leader
Globiva
01.2023 - 07.2025
Team Leader
Collegedekho
03.2020 - 12.2022
Sr sales executive
Teleperformance
07.2017 - 02.2020
B.Tech - Mechanical Engineering
MJPRU
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