To utilize every opportunity to learn and improve in order to add value to the organization there by attaining my career growth and enhance my knowledge and skills and to be become an eminent professional.
Hi, I’m
Vishal Singh Rathore
223 Bhawani Nagar Sanwer Road Indore
Summary
Overview
8
years of professional experience
Work History
Blinkit (Grofers.com)Indore
Store Manager
03.2023 - Current
Job overview
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared staff work schedules and assigned team members to specific duties.
- Recruited, trained and supervised new employees & Fleet.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Identified opportunities for cost savings through Inventory reconciliations, Shrinkage, reduction in damages & Expiries control, Dump waste reduction initiatives.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Responsible for all the service level agreements (SLA) & turn around time (TAT) is maintained
- Responsible for Quality Management, Internal audits, Quick service, Slove customers complaints & queries.
- Monitored expiration dates on all food items, removing expired items from shelves immediately.
- Delivered products to customer locations on time.
- Basic OKR - QG in F&V, Fill Rate, Complaints, MDND
Big Basket (A TATA Enterprise)Indore
DSM ( Dark Store Manager)
08.2021 - 03.2023
Job overview
- Handle entire operational activities at Hub
- Handle all floor operation ,First Mile & Last Mile Delivery Operation & Drop Point Vehicle planning, Route planning & Delivery Bikers Management
- Solving issues found in operation and escalate with higher authority, Basic OKR QG, DG, PVD, OTD (On Time Delivery) ,Complaints, Milk File Rate, MDNR ,Milk WO
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Maintained accurate records of employee performance reviews.
- Resolved customer complaints in a timely manner.
- Team leading,Team handling,FIFO management
- Work In Grocery, Milk ,F&V Department.
Hive-loop Logistics Pvt.Ltd. (Udaan.com)Indore
Logistics / MIS Executive
11.2018 - 07.2021
Job overview
- Handling Last Mile operation & Logistics work like Inward ,Dispatch, RVP, RTO Route planning of Zones (Routing )
- Solving issue found in operation and escalate with higher authority
- Reports sharing , Mintaining all MIS data etc
- Doing work on company’s SOP level
- Handling both, First Mile & Last Mile work
- Work With Food & FMCG Department
- Managed daily activities related to order fulfillment, shipping, receiving, inventory control, and transportation.
- Conducted regular training sessions for staff on safety protocols and operational best practices.
- Ensured compliance with all local regulatory requirements related to hub operations.
- Maintained accurate records of inventory transactions using enterprise resource planning systems.
Arihant health careIndore
Operation Executive
02.2016 - 10.2018
Job overview
- Organized, planned and monitored the dispatch process in order to meet Hospital requirements.
- Supervised loading and unloading operations at Company and distribution centers.
- Developed reports on weekly basis regarding dispatching performance and productivity metrics.
- Prepared invoices for completed shipments as per company policy.
Education
Devi Ahilya VishwavidyalayaIndore
Master of Business Administration from (Operation Management & Marketing)
12.2021
University Overview
Percentage: 61%
Devi Ahilya VishwavidyalayaIndore
B.Sc from Computer Science
05.2017
University Overview
Percentage: 52.62%
MP Board, BhopalIndore
Higher Secondary Exam from PCM
01.2013
University Overview
Percentage: 60%
MP Board, BhopalIndore
High School
01.2011
University Overview
Percentage: 57%
Skills
- Process Improvement
- Store Operations Oversight
- Operations Management
- Staff Training and Development
- Vendor Management
- Customer Service Management
- Root Cause Analysis
- Cost Control
- Data Analysis
- Audit Management
- Transport Management
- MS Excel (V-Lookup and Pivot table)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Timeline
Store Manager
Blinkit (Grofers.com)
03.2023 - Current
DSM ( Dark Store Manager)
Big Basket (A TATA Enterprise)
08.2021 - 03.2023
Logistics / MIS Executive
Hive-loop Logistics Pvt.Ltd. (Udaan.com)
11.2018 - 07.2021
Operation Executive
Arihant health care
02.2016 - 10.2018
Devi Ahilya Vishwavidyalaya
Master of Business Administration from (Operation Management & Marketing)
Devi Ahilya Vishwavidyalaya
B.Sc from Computer Science
MP Board, Bhopal
Higher Secondary Exam from PCM
MP Board, Bhopal
High School
Strengths
Strengths
- Leadership
- Quick learner
- Result oriented
- Positive attitude towards goal
Hobbies
Hobbies
- Tracking in Adventures Places
- Travelling
Personal Details
Personal Details
Father Name : Mr. Bhanwar Singh Rathore
Marital Status : Married
Date of Birth : 14-Sep-1995
Language Known : Hindi, English
Nationality : Indian
Declaration
Declaration
I here by declare that the information given above is true to the best of my knowledge & belief.
Date:
Place: Vishal Singh Rathore
Strengths
Strengths
- Leadership
- Quick learner
- Result oriented
- Positive attitude towards goal
Hobbies
Hobbies
- Tracking in Adventures Places
- Travelling
Personal Details
Personal Details
Father Name : Mr. Bhanwar Singh Rathore
Marital Status : Married
Date of Birth : 14-Sep-1995
Language Known : Hindi, English
Nationality : Indian
Declaration
Declaration
I here by declare that the information given above is true to the best of my knowledge & belief.
Date:
Place: Vishal Singh Rathore
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