Vishal Singh Rathore

• Team Management & HR Operations Oversight

Lead and manage a team, ensuring smooth execution of end-to-end employee lifecycle processes.

Oversee offer generation, onboarding, and joining formalities, ensuring accuracy and TAT adherence.

Supervise employee asset allocation and ID creation processes across locations.

Govern resignation management, attrition tracking, and exit processes, ensuring compliance and smooth transitions.

Drive Full & Final (FnF) settlement coordination, resolving escalations and ensuring timely closures.

Monitor team performance through MIS, dashboards, and process audits to maintain operational efficiency.

• Individual Contributions & Strategic HR Operations

Manage queries and transactionsincluding Gratuity (GHI), ESIC, and PF, ensuring adherence to labor laws.

Handle attendance validation and payroll-related queries, coordinating with payroll teams for accurate processing.

Prepare and present HR MIS, dashboards, and analytical reports for leadership reviews including MD-level presentations.

Actively contribute to organizational cultural initiatives as a member of the cultural committee, driving employee engagement.

Lead data analysis and presentation, enabling data-driven decision-making for HR and business stakeholders.

• Managed onboarding and offboarding of contract employees with full documentation compliance.
• Improved operational efficiency by resolving workforce, timecard, and approval-related issues.
• Collaborated with client services teams to enhance SOPs and service quality.
• Delivered actionable reports supporting data-driven workforce decisions.

• The primary objective is to develop long term sustainable business relationships with client and business consultants and be responsible for managing client engagements, business development, sales and consulting activities.
• Build and maintain a positive relationship with existing business consultants in the US.
• Act as a liaison between the client and consultants to ensure client satisfaction and adjust strategies as needed.
• Lead efforts to increase retention and consultant engagement.
• Resolve and address questions and concerns from consultants.
• Generate business leads and business opportunities by networking with the consultants.
• Work with the Service Delivery Managers to leverage on the received leads.
• Coordinate with internal teams to ensure excellent experience for consultants.
• Attrition control and issue handling of the consultants.

• Update current and design new recruiting procedures (e.g. job application and onboarding processes)
• Supervise the recruiting team and report on its performance Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire)
• Implement new sourcing methods (e.g. social recruiting and Boolean searches)
• Review recruitment software and suggest the best option for company needs
• Research and choose job advertising options Advise hiring managers on interviewing techniques.
• Recommend ways to improve our employer brand
• Coordinate with department managers to forecast future hiring needs
• Stay up-to-date on labor legislation and inform recruiters and managers about changes in regulations
• Participate in job fairs and career events
• Build the company's professional network through relationships with HR professionals, colleges and other partners

• Working as Customer Service through Email for US banking process.
• Handle customer's query for equity loan and bill payments.