Summary
Overview
Work History
Education
Skills
Interests
Timeline
AccountManager
Vishal Sujit Mohanty

Vishal Sujit Mohanty

Panvel

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
3
3
Languages

Work History

CSA

Kotak Mahindra Bank
12.2023 - 01.2024
  • Worked with Kotak Mahindra Bank as a CSA for 6 Months

Customer Service Executive

A I Airport Services Limited
02.2024 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

BE - Computer Science

University of Mumbai
07.2021

Higher Secondary Education - undefined

State Board of Maharashtra
02.2016

Secondary Education - undefined

State Board of Maharashtra
03.2014

Skills

Customer support

Customer service

Team collaboration

Problem resolution

Interests

Coding, Gaming, Football, Music

Timeline

Customer Service Executive

A I Airport Services Limited
02.2024 - Current

CSA

Kotak Mahindra Bank
12.2023 - 01.2024

Higher Secondary Education - undefined

State Board of Maharashtra

Secondary Education - undefined

State Board of Maharashtra

BE - Computer Science

University of Mumbai
Vishal Sujit Mohanty