VISHAL SWAMI

• Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
• Developed and implemented policy and procedure updates to improve workflow and productivity.
• Increased warehouse efficiency by implementing new inventory management systems and procedures.
• Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.

• Coordinated regular activities in Jaipur to ensure smooth handling of 15,000 transactions through B2B, B2C, and C2C processes.
• Facilitated cross-functional meetings to discuss supply chain issues, fostering a culture of continuous improvement.
• Coordinated logistics operations, ensuring timely delivery of goods to and from multiple locations.

• Monitored, assessed and evaluated KPIs in line with financial targets, pivoting operational strategy to improve sales.
• Improved employee relations and retention numbers by implementing structured incentive programme to reward high performing staff.
• Presented cluster management reports to executive team and senior management [Timeframe], outlining strategy changes to improve market position.
• Built new business partnerships to drive customer acquisition and generate revenue.

In my role at Ecom Express, I excel in managing the Last Mile Operations in Jaipur, showcasing a proven track record of skills and expertise. Handling a substantial volume of 6000 shipments daily, including Forward (FWD), Reverse (REV), and Return After Delivery (RAD), I am adept at navigating the complexities of the logistics landscape.

• Investigated issues impacting organizational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
• Monitored staff performance and developed improvement plans.
• Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
• Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.

In Messenger Scs I manage All Last Mile Operations of Multiple Ventures Like Amazon , Flipkart , zomato , Dealshare , Bluedart, from Last 3 Years , Working on All KPI,s Performance, Score Card , Volume Contribution , New Hiring of Delivery Boys.

* Working for multiple Vencuters As a recruiter .

* managing Operations and Blue Collar Hiring .

• Performance
• Score Card
• KPI,s
• Recruitement.